batflipshop.com (batflipshop.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
I did not return my order
My order said it was returned even though I never did anything
Reply from batflipshop.com2024-10-24
David your order states it was unable to deliver to the address YOU provided when you placed both orders. Once we receive the package back we will contact you for the proper address. We would appreciate if you would remove this one star review as this issue was caused by you not us! You didn’t even make any attempts to contact us by phone or email so we could help resolve this problem. I will email you a screenshot of the order form you filled out so you can see how you inputted your address. Please be fair to us and remove this review as our service shows we are a 5 Star Service
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Anthony · 5 reviews · Verified · Experienced 2024-09-23 ·
★★★★★
Fast shipping & responsiveness
Fast shipping. Fast responsiveness. Would recommend to a friend.
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Patrick A · 3 reviews · Verified · Experienced 2024-09-03 ·
★★★★★
Never receive the product!!
Never receive the product!!! Stop using FedEx.
Reply from batflipshop.com2024-09-11
Good Morning Patrick, We are very sorry you have not received your product but lets review your order. You placed your order for a Jugs Pitching Machine on Sunday 9/1/24 at 12:14pm. Since we are closed on Sunday, the order was processed Monday. When customers use the Shop Installment Program we have to wait until we receive confirmation they have cleared your payment before shipping the product. Your machine was shipped at 3:04pm on 9/3/24 from Jugs Sports Warehouse. Since The Bat Flip Shop has no decision on what delivery service Jugs Sports uses We feel the negative review is unfair as we filled your order in one day and it is scheduled to deliver today per fedex. If you had issues with Fedex why didn't you call us or Fedex? We would have been happy to assist you to figure out what the issue was even though once the order is fulfilled we have no control over what Fedex does on their end. We would greatly appreciate you change the review to represent Our Customer Service not Fedex. We processed and and shipped the item in 2 business days, Our typical fast and awesome service. Call me with any other issues Patrick, Thank you Steven 559-612-4739
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Johnny · 1 review · Verified · Experienced 2024-08-11 ·
★★★★★
Excellent customer service
I received my order immediately. After reaching out to and explaining how urgently I needed the product for a birthday, I was sent some extra products as a gift.
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Football Dad · 1 review · Verified · Experienced 2024-08-16 ·
★★★★★
Batflipshop was one of the best online Companies I've ordered from…
Batflipshop was one of the best online companies I have ever ordered from. I ordered a football helmet visor for my High School aged son. The shipping was very fast and I got exactly what I ordered. I would highly recommend them.
Reply from batflipshop.com2024-08-23
Thank you Football Dad for the kind words ! We strive to give old school customer service.
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Keith Hawkins II · 1 review · Verified · Experienced 2024-08-12 ·
★★★★★
Everything was good except shipping was…
Everything was good except shipping was late despite paying extra for specific timing.
Reply from batflipshop.com2024-08-21
Hey Keith, I apologize for USPS delivering your order late. We shipped your order 2 day priority mail on 8/12/24 but it looks like they did not deliver it until the 19th. As you know, once it leaves our hands we have no control over delivery services. In good faith I am going to refund you the express shipping fee in hopes you will give us our 5th star ! :) Thank you for using us and again we apologize on behalf of USPS.
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Scott F Spaulding · 2 reviews · Verified · Experienced 2024-07-19 ·
★★★★★
Excellent.
Reply from batflipshop.com2024-08-23
Thank you Scott ! One word does say it all 😊
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M. Beyers · 3 reviews · Experienced 2024-07-19 ·
★★★★★
Great site a load of stuff easy to find…
Great site a load of stuff easy to find everything
Reply from batflipshop.com2024-08-23
Thank you ☺️ We are always trying to make our site better and better, we accept any feedback
From the moment I placed my order, the communication was prompt and consistent throughout. Steven went over and beyond in helping me purchase the correct size catching gear for my son!
I will definitely be a return customer!
Reply from batflipshop.com2024-08-26
Thank you Bonnie :) Always here to help
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Gabe C · 1 review · Verified · Experienced 2024-04-16 ·
★★★★★
Great price and delivery process
Great price for the product I was looking for. It shipped fast and was updated through the entire delivery process! Will order from here again soon!
Verry happy with my choice to purchase from batflipshop.com
Good price! Quick communication and shipping. Thanks!
Reply from batflipshop.com2024-04-13
Thank you Rb for the kind words.
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Dawn · 2 reviews · Verified · Experienced 2024-04-03 ·
★★★★★
Outstanding customer service
Outstanding customer service! I received a text message immediately after placing my order to make sure I knew that the item I had ordered was a pre-order. Communication continued for the couple of weeks until my bat arrived. Will definitely shop here again!
Reply from batflipshop.com2024-04-13
Thank you Dawn! We strive to make sure our customers are treated like family.
