batflipshop.com (batflipshop.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
Joanne Belote · 1 review · Verified ·
★★★★★
Great customer service
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch with us with frequent updates. A delayed delivery is much easier to tolerate when someone is keeping you in the loop!! Thanks again, Bat Flip Shop!
Reply from batflipshop.com2022-03-02
You were a Awesome customer Joanne! Patients is all we ask on preorders- but you are absolutely correct, keeping everyone updated makes the process so much easier. :)
C
CWM · 1 review · Verified ·
★★★★★
Wrong Size on the Website
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it took extra time to process my return request according to the instructions posted online. Once the email was found, the return label was created and emailed to me quickly.
Reply from batflipshop.com2022-01-10
Charles, I have sent you the return label this morning 1/12/22 to your email address on file since I have not received a return phone call or email. As I explained in my emails, the emails you sent went into my spam folder and I have no idea why. I apologize for the delay and hope you will consider changing your review as this was a honest mistake, not bad customer service.
Charles
This is Steven, Owner of The Bat Flip Shop, I am sorry you received the wrong size but I have not received 1 email or phone call from you asking for assistance to correct this issue. We will gladly take care of whichever way you want to handle it so please contact me directly at 310.601.0256, as this is the number clearly in the contact information along with numerous ways to Contact us. Are you sure you aren't calling Team Express ? That is who I had to get the set from as I was out of the Youth size .
Also, please review the discription of the Gear posted on Our Site. If this is not what you need let us know .
Easton’s® second-generation Black Magic 2.0 Box Set is perfect for the Junior Youth. This Catcher's set includes a hockey-style ABS Thermoplastic Shell Helmet with steel cage and dual-density foam, Chest Protector with foam padding for protection and Leg Guards with double-knee protection.
Certified As: NOCSAE ND024 Newly Manufactured Baseball/Softball Catcher's Helmet with Face guard
Certified Life: Under normal play conditions, the certified life of this helmet is from the date of the manufacture to five (5) years thereafter
Level: Junior Youth 6-8
Series: Black Magic
Sport: Baseball
Usage: Catcher's Box Set
C
Cason Brown · 2 reviews ·
★★★★★
Batflipshop does it again!
Batflipshop does it again!
More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a different helmet in the meantime to protect my melon. Then, the helmet I was waiting for magically turned into a new bat, thanks to the generosity of Steve. I can't tell you how great it is to receive such excellent customer service. Keep up the good work! I'm referring everyone I know to batflipshop.com.
