batflipshop.com (batflipshop.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
Old fashioned customer service. This company is what all companies should strive to be. Easy 5 stars.
Wow! We love hearing that! We knew good old Customer Service that was lost over the years is what customers were missing. We are honored you chose our store over all your choices Thank You
My package came safe and protected and fast. (I WILL SHOP HERE AGAIN)
Happy to hear it arrived in great condition. :)
This company sent me the wrong size at first but when contacted was very helpful right away and resent the correct size plus more items. My son was very pleased with all the items sent. I will be purchasing from this company again in the future.
Thanks Shawn, when one of our team makes a mistake we make it right at all costs. The kids are the priority.
Once again, another great experience with Bat Flip.
You are a good man Angelo, We love our return customers.
Steve is fantastic! He will text you and work with you all the way through! We used him first for my son's helmet, then came back to order helmets for our league, all wonderful customer service and the helmets are great as expected.
I thank you Stevi for being a loyal customer, supplying Schools or leagues is a great honor and we thank you
Great communication to confirm helmet before shipping. Shipped very quickly after order placed. High quality product.
Glad Our Service gave you a wonderful experience.
The entire shopping experience was great, the customer service was 5 star, excellent, from start to finish, the whole experience from purchasing the product (bat) to the timely status when product is shipped and expected date of delivery, all 5 star!
This shop is wonderful to work with. I’m already looking at buying another bat from them. The owner is kind and helpful.
Our family was going through a hard time due to an illness in the family and struggling financially. My son desired a new bat for his birthday and Bat Flip Shop came though with flying colors. They went above and beyond and sent batting gloves and arm sleeves as well. This company truly puts people first and goes above and beyond with their compassion and generosity. The items were shipped just in time for my son Birthday as well. 4 Stars.
The order arrived quickly and the product was exactly the size and color ordered. My son has already used the gear at practice and he loves it.
Just ordered another bat. Picked up another axe bat and again amazing customer service. Steven was responsive to my questions, directed me to the best option, and got it handled quick. Love bat flip shop!! will continue to oreder our bats through them
Thank you for the kind words Boys, it is a joy to serve Customers who recognize the hard work we put into keeping our Customer Service at this level.
The customer service is great. We had a problem with the delivery And they got it addressed right away.
Thank You Michael glad we could assist!! Welcome to the Family :)
From the selection, Price, shipping and sheer joy of seeing my daughter open her first real softball bat....star experience.
AWESOME!!! nothing like that first bat :)
That's all we ask for right Rafael? lol
Batflipshop was awesome to work with. We unfortunately ordered a bat that sold out and was no longer being manufactured. Batflipshop reached out and offered us any bat we wanted as a replacement for the inconvenience. The bat shipped in excellent condition expeditiously!
Anytime Glenn, Always here to help
Communication from you was great really appreciated the insite and help.
Thomas you are very welcome my friend :)
These guys were top notch. I ordered a voodo -3 and it was on backorder and my son was going to FLORIDA with highschool so they let me switch to a catX and they sent it out ASAP because he was leaving in 7 days.....at no extra charge. Kudos to them and consider using them
Excellent customer service! I was always able to chat with somebody about my purchase. Highly recommended.
I needed a new bat because my ghost bat kept breaking and I had to return it a million times. Thankfully, Steven from the bat flip shop asked me questions about my needs and he quickly helped zero in on the mizuno carbon bat. It has great pop and I’m already getting more playing time on my high school team because I’m hitting well with this new bat! I was in a slump before so I feel like this is the edge I needed. Great customer service!! Thank you so much!!!
This may be the first online review I’ve ever written, but this company deserves a 5 star written review. I looked EVERYWHERE for a specific bat. The only website that had it was BatFlip. I used the chat feature on the site to inquire if this bat really was in stock (as it was out of stock on all other sites). I got a prompt reply that the bat was indeed in stock. I was still skeptical but went ahead with the payment. To my surprise (and my son’s delight) the bat arrived in approximately 10 days. Thank you BatFlip.
63 reviews matching