Baudville (baudville.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Product was in stock Ease of ordering Quick shipping and delivery
Thank you for your review! We're glad we could provide the product you needed with a straightforward ordering experience and fast delivery.
Great service!
Great customers make our day. Thank you for choosing Baudville!
Easier to use, but the product font size was changed from the advertized (and previously purched) items. This would have been reviewed and caught in out previous orders when we had a sales rep and proper approval process.
Thank you for your feedback. We're glad to hear you found the ordering experience easier, but we're sorry the final product did not meet your expectations. We understand your concerns regarding the font size and the approval process. We appreciate you sharing your perspective, particularly in comparison to your previous experiences. Feedback like yours helps us evaluate opportunities to improve both our products and the customer experience. Thank you for taking the time to share your thoughts with us.
I liked the people I spoke with, the turn around time to ship was extraordinary, I feel bad to even complain but the design I created was not glued into the wooden holder evenly so the words on the left were slightly more elevated than the words on the right. I will continue to use them. Luckily the trophy was for my employee who is retiring so he may not notice!
Thank you for your thoughtful review. We're glad our team was helpful and that your order arrived so quickly. We also appreciate you bringing the alignment issue to our attention. While we're happy it didn't take away from the retirement celebration, it's not the level of craftsmanship we strive to deliver. Thank you for your feedback, and we're grateful for the opportunity to continue serving you.
Lightspeed shipping and great service, thank you!!!
You're Welcome! Thank you for taking the time to share your experience.
I’m overall very happy with this product. It arrived on time and was exactly as described, which I really appreciate. The quality feels solid and it works well for what I needed. My only minor complaint is that I wish the font was a bit larger, as it can be a little difficult to read at times. That said, it doesn’t take away too much from the overall experience. All in all, a good purchase and I’d recommend it—just keep the font size in mind if that’s important to you.
Thank you for your thoughtful review. We're glad to hear the product arrived on time and met your expectations overall. We also appreciate your feedback regarding the font size. Personalization should be both meaningful and easy to read, and comments like yours help us evaluate opportunities for improvement. Thank you for taking the time to share your experience and recommendation.
My first order months ago was flawless. This order was not. Lack of communication. I do not like the new Shopify tracking system. My order took 3 weeks to process. Called customer service they said they would ship next day. Following day, received an email order was never processed. Was the same order as before. Should have been super simple.
Thank you for your feedback. We're sorry this experience did not match the positive experience you had with your first order. We understand your frustration regarding the processing delay, communication challenges, and confusion surrounding the order status. We also appreciate your feedback regarding the tracking experience. When you've successfully ordered the same item before, you should be able to expect a smooth and reliable process. Thank you for taking the time to share your experience with us.
Quality work, helpful service, quick delivery.
Three things we're proud to deliver. Thank you for your kind review!
The award was chipped and the logo was printed wrong and doubled. The award I ordered last year was great but this one is very disappointing.
Thank you for your feedback. We're sorry to hear the award arrived damaged and did not meet the quality standards you expected, especially after your positive experience with a similar award in the past. After reviewing your order, we can confirm that a replacement was sent at no cost. While we're glad we were able to provide a replacement, we understand the disappointment of receiving a damaged and defective item in the first place. Thank you for bringing this to our attention.
Your customer service rep was courteous, patient, and helpful. Because of him I located my package.
We'll be sure to share your kind words with our team. Thank you for recognizing the care and support you received. We're glad your package was located!
Wow, did these arrive fast! They are very cute and just what we were looking for. We wanted something small for employee desks so it wouldn't take up too much room. These are perfect.
It sounds like you found exactly the right fit! We're delighted the items were the perfect size for your employee desks and arrived so quickly. Thank you for your kind review.
It would be nice to have some discount codes. When I was reviewing my order it was not easily displayed the year of the pins I ordered to ensure I received the correct year.
Thank you for your review and feedback. We understand the importance of being able to quickly verify service award years before placing an order. We're working diligently to improve the online ordering experience, and suggestions like yours help guide those improvements. We also appreciate your thoughts regarding discount opportunities and will be sure to share that feedback with our team.
Product was delivered quickly and great quality!
It's always rewarding to hear that a product delivered on both quality and timing. Thanks for your review!
make sure your image has bold text, baudville printed my image on so faintly it is hard to see. The image they printed also didn't match the preview I was shown before purchasing (several stars are missing)
Thank you for bringing this to our attention. We're sorry to hear the finished piece did not meet your expectations, particularly regarding the readability of the text and the differences between the final product and the preview you reviewed prior to purchase. A member of our leadership team will be reaching out directly to learn more about your experience and review available options with you. Thank you for sharing your feedback and giving us the opportunity to make this right.
Easy process Quality product Fast delivery 5 stars!!!!!!
Sounds like we checked all the right boxes. Thank you for the five-star review!
Have not received everything ordered just yet but Baudville continues to keep in communication. The awards are nice and the employees seem to love it. Thanks
Thank you for your continued trust in Baudville. We're glad our communication has helped keep you informed along the way, and it's especially rewarding to hear that the awards you've received so far have been well received by your employees.
Getting it there quickly is important. Getting it right is even better. Thank you for your review!
The awards looked great. They were unwilling to fix a mistake that they were made aware of. The awards had already been engraved before I made contact the next morning. I had placed the order the night before after they closed. I also left messages for them in the morning. They told me I would have to purchase new awards rather just replacing the engraved plate.
Thank you for your feedback. We're glad to hear the awards looked great, but we're sorry to hear that we did not address your concerns with the care and flexibility you expected. We would appreciate the opportunity to review what happened and see if there is anything we can do to make things right. Please email us at [email protected] with the word "Survey" in the subject line, and one of our supervisors will review the situation and reach out to you promptly. Thank you for bringing this to our attention.
Two things we work hard to get right. Thanks for choosing Baudville!
I have been using Baudville products for 15 years or more. I can always count on the quality of the products for our employee recognition. It always allows us to provide polished and professional awards.
Fifteen years of trust is something we never take for granted. Thank you for allowing us to be part of your employee recognition efforts for so long. We're proud to help you create the polished, professional experience your employees deserve.
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