BellMedEx

They are great and fast to respond to…

They are great and fast to respond to issues.

Reliable Support

I’ve had a really positive experience working with BellMedEx. Communication has been clear and timely, and everything has been handled professionally. The team seems well organized, and things have gone smoothly from start to finish. When questions came up, they were addressed quickly and thoughtfully. Overall, I appreciate the consistent service and attention to detail

Overall

Overall, the experience has been positive. My only concern is communication on changes made, for example, changing a patient’s insurance without letting us know, and it then creates billing and authorization issues. Overall, bellmedex has been great!

Very good communication

Very good communication. We are happy with the results.

Prompt responses

Prompt responses, correct billing.

Prompt response and vigilant follow ups

BellMedEx customer service review

We have had a great relationship with BellMedEx. They are always striving to improve their processes, always open to having a meeting should there be concerns on our end and are very attentive to our needs. Great team and really enjoy working with them.

Great partners!

They are easy to get ahold of and able to quickly make changes for our ever-evolving business. Their communication is superb!

The Team is doing well

The Team is doing well. Also, IDE team is very helpful.

Onboarding smooth, continued support!

Onboarding was relatively smooth. And after 5 months we are still working well together to increase our % collections.

Their team is professional, responsive, and extremely knowledgeable

Their team is professional, responsive, and extremely knowledgeable about insurance, coding, and reimbursement processes. Since partnering with them, our revenue cycle has become smoother, claims are handled quickly, and denials are addressed efficiently without us having to chase anything down. What really sets them apart is their communication and transparency — we always know what’s happening with our accounts. They truly feel like an extension of our office rather than an outside service. If you’re looking for a reliable, detail-oriented billing company that actually improves your bottom line, I highly recommend them.

Awesome Team and Amazing Service

They are prompt in getting back

They are prompt in getting back. They have a very thorough approach starting from sending the claims out to following back on payments.

Easy to work with

Easy communication and prompt responses. The few times I have requested a posting correction or additional follow up, the completion was timely.

billing company is awesome they have…

billing company is awesome they have helped out business so much.

Great service from Mark and team

The team I work with are very good

The team I work with are very good. Billing system very professional.

Office Manager

Our office has been with Bellmedex for a few years. We have been very happy with the services they provide. They keep in touch with us regularly through a protected email system to provide information about claims and also to request additional information they may need to process claims efficiently. At the same time their email system has been a great system for us to get any of our questions or concerns answered in a timely fashion. They are very prompt in their response back to us. They also provide an excellent monthly report showing what has happened during the past month, what we've been paid by insurance carriers for claims and notifying us of claim requirements we need to take care of for pending claims to be processed. Bellmedex has been very courteous and accommodating with any requests we've had. They also check in with us by phone from time to time to make sure that we are satisfied with the services they provide. I would highly recommend Bellmedex!

Bellmedex has always been a reliable…

Bellmedex has always been a reliable billing company with quick processing of claims. Sending out of reports to review claim payouts, information and rejections in a timely manner. Always being friendly, kind, compassionate and eager to answer any billing questions or concerns. Bellmedex is simply the best. I love working with them.

Pleasant Experience

Bellmedex adjusts well to the ever changing world of healthcare billing and has done a great job for us!