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Shopping & Fashion

Beneunder

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347 reviews

3.8347 reviews
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About Beneunder

Data updated
Website
beneunder.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
183 reviews
Replies to negative
0% (0/95)
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About this business

Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.

Written by the business, not verified by us.

Is Beneunder legit?

Beneunder (beneunder.com) has a 3.8 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the available products very comfortable, lightweight, and effective for sun protection, while also appreciating the straightforward online ordering process. Many people truly love the fashionable clothing designs and appreciate how well these items perform during various daily outdoor activities and sunny days. Some reviewers were not happy with the slow delivery times and reported frustrating experiences when trying to contact customer support for returns and exchanges. Customers also mentioned that the sizing charts can often be quite inaccurate, leading to clothing pieces that feel too tight or feature inconsistent fits.

Auto-generated from all reviews of this business. For reference only.

What people say

The availability of size guide that is…

The availability of size guide that is customised to each product, not a generic one (since each product has its unique design) is an impressive feature of the Beneunder experience. Referring to the weight and height chart under each size guide to find the most preferred fit is intuitive and easy.

my worst online shopping experience

I am writing to express my deep frustration and disappointment with my recent shopping experience. I purchased five items from website, but only received four. When I contacted customer service about the missing item, they insisted that all five had been shipped, which I find both unprofessional and unacceptable. As if the missing item issue wasn’t bad enough, the return process turned out to be even worse. The website advertises "free returns," but when I asked for a prepaid return label, I was told it’s not provided. Despite my efforts to get clarification on how to proceed with the return, the customer service failed to give me a clear answer, causing me unnecessary delays and wasted time. This has been, by far, my worst online shopping experience. The lack of accountability for the missing item and the unclear, misleading return policy have made me lose trust in your brand. I expected much better from a company like Beneunder, but this experience has left me feeling frustrated and betrayed.

I chose express shipping with my first…

I chose express shipping with my first order, but it still took almost two weeks to arrive with one item delayed more days. Hope they can really keep their shipping promise. Other than that, I am very satisfied with the quality, practical yet stylish design of Beneunder clothes and accessories.

Everything is perfect.

Everything is perfect. The only thing bother me is I don’t ever get the chance to use my coupons. I tried on many products, doesn’t work. Pls help. It shows: $35 off coupon - Use Points to Pay - Codes cannot be stacked Spent 3,500 Points Use this discount code on your next order! cd8d0b21c40c| Reward expires on April 28, 2025 23:59. Reward can only be used on purchases of $100 or more. Reward can only be used on select product collections.

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