BetterCV (bettercv.com) has a 2.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is poor. 54% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
Fast, and reasonable answer
Hello Omong, Thank you for your feedback! We're glad our service gave you a quick, helpful answer and felt reasonably priced. It means a lot to know the experience was smooth, and we appreciate you taking a moment to share your review with us. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
This website uses highly misleading practices. I signed up thinking i was being charged just $1 as advertised on this page. However, without any clear warning or upfront breakdown, they immediately charged my card $20,00. I request immidiatly for my refund. They keep sending me respond that they will not refund my money back. DO NOT USE ANY SERVICE WHAT THEY HAVE TO OFFER AND MAKE A CV SOMEWHERE ELSE. I CURRENTLY ON THE PHONE WITH MY BANK ABOUT THIS MATTER. I HAVE NO WORDS, WHAT A DISCUSTING WAY TO HANDLE CLIENTS.
Hello Lourdes, We’re concerned to hear about your experience, as this is not typical for our service. We would like to review your account and better understand the charges and communication you received from our support team. At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further. Best, Anne, Better CV Billing Support [email protected] or +1 877 355 7750
I received an immediate apply to my request. Action was taken accordingly.
Hello! Thank you for your wonderful feedback. We're delighted to hear that you received a prompt response and that we were able to resolve your request quickly. Providing efficient and reliable support is always our priority. We truly appreciate your kind words! Best regards, Emma, Better CV Support [email protected]
They are scammers be ware they keep charging you without notice
Hello, Aka! We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
The templates are good,however they don’t make it easy to unsubscribe,they charged me 3 times even though I already unsubscribed on the website,turns out,if you check your account after you are still subscribed,even though I already cancelled.The only way to make sure you cancelled is to write an email,otherwise they just continued to take money from my account.Thats unacceptable and evens if you explain your situation to them they won’t give you any refund.Its easy for them to just show their terms and conditions and because I cancelled the first 3 times through their website you can’t show them a receipt that you already cancelled and they just charged me again.The only safe way to cancel is to write them an email.I find that highly unacceptable.
Hello Anne, Thank you for your feedback! Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to help clarify them. Please contact our support team using the details below, and our experts will gladly review your situation with you. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
Subscribed with them on the 27/07/2026 paid € 1. And today by inadvertance I click on a block where almost € 10 were taken from my account. Sent them messages instantly, they made the refund the same time. Quite reactive.
Hello Julie, Thank you for your feedback! We're glad to hear your request was handled quickly and that our team could help when the extra charge happened. We appreciate you sharing your experience, and your kind words mean a lot to us. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
If you don’t know where to start, this is helpful. It kind of guides you step by step without making it too complicated
Hello! Thank you for your kind feedback. We're delighted to hear that Better CV helped you get started with confidence. Making the resume-building process simple and easy to follow is exactly what we aim for. We truly appreciate your support! Best regards, Emma, Better CV Support [email protected]
Hello Ralph, Thank you for your feedback! We're glad our team could respond quickly and help with your request. It’s great to know the experience felt smooth and efficient, and we appreciate you taking a moment to share it with us. Your kind words mean a lot to our team. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
SCAM.....I genuinely believe the company is a scam, deeply and honestly.. They charge me R418.37 AT 09:06, then when I try to cancel my subscription, they still took R150 for that, insane because this is my third time trying to cancel, even before my trial ends, when the company sees this, I want my refund and PROOF that on your side that I tried to cancel the subsctiption / have.. this is the worst app you can use, they dont care about clients. I WANT my REFUND. I am more than willing to see how I can sort this out legally. Send me an email; I want to sort this out, and the communication is bad.. When the company sees this email me directly. Terrible platform that does not care about its customers.
Hello Boikgantsho, Thank you for your feedback! We understand how upsetting it is to see payments you weren’t expecting, especially after trying to manage your subscription before the trial ended. Our pricing and subscription terms are shown during sign-up, and we’re happy to walk you through them. We can’t discuss account details in a public review, but our experts can review your situation and clarify the cancellation process. Please contact our support team using the details below, and we’ll assist you further. Best, David, Better CV Support [email protected] or +1 877 355 7750
Nice amount of templates, not overwhelming. Would be great to see more minimal ones.
Hello, Nancy We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future. Best, BetterCV
I am satisfied with the quality of the CV I received, and I think the final result was good. However, my experience with the subscription process was disappointing. The subscription is quite expensive, and canceling it is more difficult than it should be. I was charged €16.40 for the subscription even though I did not use any additional services. At first, the company refused to refund the €16.40, but after I insisted and explained the situation, they eventually refunded the money. I did not ask for any compensation regarding the subscription because I accept that it was my responsibility not to cancel it on time. Still, I believe the cancellation process should be much clearer and more user-friendly to prevent other customers from having the same experience. Overall, I would recommend the CV service itself, but I encourage the company to improve the transparency and ease of managing subscriptions.
The payment system is extremely misleading. I signed up because it appeared to be a $1 charge. Shortly afterward, I was charged $10, and then the company repeatedly attempted to charge my card $25 for a membership I never knowingly signed up for or authorized. The subscription and billing terms are not presented clearly, making it easy to believe you’re making a one-time payment when you’re actually being enrolled in recurring charges. Even after I canceled and contacted support multiple times, they continued attempting to charge my card. I had to repeatedly ask them to stop the payment attempts and remove my payment information. This experience has been incredibly frustrating. Be very careful before entering your payment details, and make sure you fully understand what you’re agreeing to before making any purchase.
Hello Teni, Thank you for your feedback! We understand how upsetting it can feel to see charges or payment attempts you did not expect, especially after trying to manage your membership. Our pricing and subscription terms are shown prominently during sign-up, and we are happy to walk you through what was selected. If you would like us to review the billing activity connected to your situation, please contact our support team using the details below, and our experts will gladly assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
Warning: Hidden Subscription and Automatic Charging!Do not use this website. I used it to create a resume, and they charged my card without any clear notice. The trial period automatically turns into an expensive weekly/monthly subscription that is extremely difficult to cancel. They make it almost impossible to remove your card details from the system. This is a total scam. Avoid at all costs!
Hello Shwe, Thank you for your feedback! We understand how frustrating it can be to see a charge you were not expecting and have questions about managing your subscription details. Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to walk you through them. This is not the experience we want customers to have when using our service to create a CV. Please contact our support team using the details below, and our experts will gladly assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
I cancelled the subscription still they debited my account. When asked they replied with contradictory emails, when one email says they have refunded and other sayd cannot be refunded.
Hello Sathish, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
When I signed up, I only agreed to pay 190 JPY. I was never clearly informed that I would later be charged 7,100 JPY for a membership. If I had known about this charge, I would never have used your service. I understand that you say the membership fee is written in the Terms of Service. However, such an important charge should be clearly explained before payment, not hidden in the Terms of Service. I do not believe this is fair. I have used services from companies like Microsoft, and I have never experienced a situation where a large membership fee was charged without being clearly presented beforehand. I am very dissatisfied that 7,100 JPY was deducted from my account without my clear understanding or consent. I respectfully request a full refund of this charge. is unfair and unjust that, after the free trial ends, users are automatically charged a weekly or monthly subscription fee of around $48 without their clear knowledge or explicit consent. It is also difficult to remove saved payment card information or cancel the subscription. I only agreed to pay 190 JPY, but I was later charged 7,100 JPY for a membership without clearly understanding that this would happen. The company says it was written in the Terms of Service, but such an important charge should have been clearly displayed before payment. If I had known about the 7,100 JPY fee, I would never have used the service. I feel this was unfair and very misleading. I hope the company improves its billing transparency and refunds customers who were charged unexpectedly. If my bank card had not been replaced, your company would have continued charging me automatically. I only realized what was happening because my card was changed and the payment could no longer be processed.
Hello Kaung, Thank you for your feedback! We understand that discovering a membership charge after an initial payment was upsetting, especially when you felt the billing details were not clear enough before purchase. Our pricing and subscription terms are shown prominently during sign-up, and our support team can walk you through how they apply. This is not the impression we want our service to leave. Please contact us using the details below, and our experts will gladly review your situation and assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
Hello Ani, Thank you for your feedback! We're glad to hear our team responded quickly and that your experience with our service felt smooth. Your kind words mean a lot to us, and we’re happy we could be there when you needed support. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
we I only had intention of paying 190 yen for the first week and canceled my subscription the day I purchased it only to be charged 7100 yen and 1300 yen additionally the following month. I'm trying to get a refund at the moment but this company is definitely really shady. Don’t buy anything from here.
Hello Maika, Thank you for your feedback! We understand how frustrating it is to see charges you did not expect after believing your plan was ended. Our pricing and subscription terms are shown during sign-up, and we’re happy to help clarify them. Please contact our support team using the details below, and our experts will assist you with your situation. Best, Nathan, Better CV Support [email protected] or +1 877 355 7750
Sat down after work and finished everything in one go. Usually I postpone this for weeks
Hello Victoria, Thank you for your feedback! We're so glad our service helped you get it all done in one sitting instead of putting it off. It’s great to hear the process fit smoothly into your day and made a usually delayed task feel manageable. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
I strongly advise people to avoid BetterCV. I have been charged USD 8.95 every month through automatic renewals, even though I tried multiple times to cancel my subscription. Despite my efforts, the recurring payments continued. To make matters worse, I can no longer log in to my account, so I cannot manage or cancel my subscription through the platform. I contacted support, but my issue has not been resolved. This has been a very frustrating experience. If you decide to use BetterCV, be very careful with the subscription and automatic billing. Based on my experience, I do not recommend this platform.
Hello Mohamed, Thank you for your feedback! We understand how frustrating it can be to see ongoing billing while also being unable to access your account. Our pricing and subscription terms are shown prominently during sign-up, and our experts can help clarify them. Please contact our support team using the details below so they can take a closer look at your situation and assist you. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
Thanks for your service much appreciated keep it up.❤️❤️❤️
Hello Farhad, Thank you for your feedback! We’re delighted to hear our service was helpful and that you appreciated the experience. Your kind words mean a lot to our team, and we’ll keep working to make every visit smooth and useful. Best, Anne, Better CV Support [email protected] or +1 877 355 7750
63 reviews matching