BetterCV (bettercv.com) has a 2.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Education & Training and its reputation is poor. 54% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
CV templates are ok, payments setup is there to scam you out of money.
CV templates are ok. Nothing to complain but their hidden payment is a SCAM/FRAUD. They hide everything deep under and even when you think its a one time payment and one directly cancel it after one is done with CV fixing. You are still on a subscription and you are hooked and they will charge you without you knowing.
That's sad because they do have a good service. They don't have to make payments such a fraud. But guess greed is what greed is.
Reply from BetterCV2026-06-03
Hello Coco,
Thank you for sharing your feedback and for your positive comments about our CV templates.
We are sorry to hear that the billing experience did not meet your expectations. Better CV aims to present subscription details, pricing information, and renewal terms clearly during the registration process so users can review them before completing their purchase.
If you have any questions regarding your subscription or account, please contact our billing team at [email protected] or +1 877 355 7750. We will be happy to assist you.
Best regards,
David, Better CV Support
[email protected] or +1 877 355 7750
The platform overall is good. I like the different options they have and the score checker, but their billing practices are highly frustrating and unacceptable.
I recently subscribed to the 7-day membership on May 27th to update something on my CV. I was charged immediately, which was fine. This trial was supposed to end on June 3rd. Surprisingly, I was charged R310,68 today (June 2nd)—a full day before my trial period was actually over. I did not authorize this early debit.
What makes this worse is the complete lack of transparency on their website.
There is no visible option to dispute the charge or view a clear transaction history. More frustratingly, I cannot find where my card details are saved to remove them, and I am certain I never gave them authorization to save my payment details for future use.
Good software, but the hidden billing structure and lack of user control over payment information ruin the experience. I want my refund.
Reply from BetterCV2026-06-02
Hello Katlego,
Thank you for taking the time to share your detailed feedback and for your positive comments about the platform's features.
We understand your concerns regarding billing and account management. Better CV aims to provide clear information about subscription plans, pricing, and renewal terms during the registration process. If you have questions about charges, subscription status, or account settings, we encourage you to contact our billing team directly at [email protected] or +1 877 355 7750 so they can review your account and provide further assistance.
Best regards,
David, Better CV Support
[email protected] or +1 877 355 7750
J
Joanne · 1 review · Experienced 2026-05-18 ·
★★★★★
I’ve been applying for jobs for about 2…
I’ve been applying for jobs for about 2 months with almost no responses. My CV was very basic, just text, no clear structure. I decided to try this tool mostly out of curiosity, didn’t expect much honestly. What surprised me was how it forced me to rethink how I present my experience. Instead of just listing tasks, I rewrote things in a clearer way. It took me maybe 30 minutes total. After that I started applying again and within a few days I actually got replies. Not saying it’s only because of this, but it definitely didn’t hurt
Reply from BetterCV2026-06-01
Hello, Joanne!
Thank you for sharing your experience. We’re glad to hear that Better CV helped you look at your experience in a new way and present it more clearly. It’s especially rewarding to know that you started receiving responses after updating your CV. We wish you continued success with your job search.
Best regards,
David, Better CV Support
[email protected] or +1 877 355 7750
