BetterSafeRadio.com (bettersaferadio.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
100% satisfied repeat customer. Great radios, fast shipping. Best customer service after the sale! Thanks, Bill
Thanks so much for this William, I truly appreciate it. Cheers and Be Safe!
Mark answers your inquiries promptly, with accurate and complete information.
Thanks a bunch for this John, I really appreciate it. Cheers and Be Safe!
Customer support is top notch. Not only helpful in the evenings but also on the weekend until the problem was resolved.
Thanks a bunch for this Thomas, I truly appreciate it. Cheers and Be Safe!
Thanks a bunch for this Christian, I really appreciate it. Cheers and Be Safe!
Easy product download after reading smile instructions.
Thanks a bunch for this Debra, I really appreciate it. Cheers and Enjoy!
Ordered a UV9GX+ from Mark along with the code plug set. Received code plug info immediately and the radio was shipped really quick. Instructions included with the radio are very clear and makes it easy to operate it. I ended up having an issue with the radio and sent an email about it. A few hours later I got a response back with some troubleshooting steps. Fortunately the radio decided to magically fix itself, but happy to have the help to support it. Spring sale is on now, so I'm going to order the ham equivalent.
Thanks a bunch for this Nick, I truly appreciate it. I wish I could take credit for this one (hehe), but glad you got things sorted out. Thanks for your continued business and Be Safe!
Can’t get a reply on email. 3 out of 3 no reply after several days. Would like to be like so many others and give great review about CSR support. But so far not over joyed with this aspect. Simply put I was interested in making my 3rd purchase with them. After not seeing a reply to emails. Perhaps not. The product speaks for itself and punches above it weight. The lack of finding a phone number to call them is also an issue. Things like this have me reconsidering my choice in moving forward with more investments.
Hi Rex, I’ve replied to you every time you’ve emailed me (including the one this morning). I can’t help it that you use a horrible email service (Yahoo) which very frequently flags legitimate email as spam. I bet you’ll find all of my messages in your spam folder. Further, I offer multiple chat and text methods of contact on my contact page that you’re welcome to try before assuming I'm not response to customer support issues. Your review is not fair and I implore you to correct it, but I'm glad you like the gear, so thanks for that.
Best customer service & product knowledge I have ever had. Thank you Mark.
Thanks so much for this Gustavo, I truly appreciate it. Cheers and Be Safe!
I am new to radios and I wanted something that had everything programmed. Shipping was fast and everything came as described.
Thanks a bunch for this Jeremy, I really appreciate it and I'm glad you found the pre-programming useful. Cheers and Be Safe!
I was extremely happy with the service. Items were packaged with care. Fast shipping. I also love that the radios came programmed with a host of frequencies and that the website has detailed descriptions of the times along with additional supplementary documentation I could download. BetterSafeRadio goes the extra mile to provide a service above and beyond faceless corporate-type online vendors. It feels like a lot of care goes into the distribution of the products. A solid vendor you can trust. I would purchase from this source again without question. Thanks for what you do!
Wow! Thanks so much for this awesome review Will, I truly appreciate it and I'm glad you've been happy with everything so far. I look forward to serving you again in the future. Cheers and Be Safe!
Always quick to answer the phone! That's important to me. Also, they know their products. I receive the answers I need from customer support whether it's for something I'm looking to buy, or have already purchased.
Thanks a bunch for this Matthew, I really appreciate it. Cheers and Be Safe!
Another great experience. 3rd time purchasing. Great products, keep improving and adapting. Custer service is outstanding. Fast email responses. Great value. Can’t recommend more!
Thanks so much for this Jim, I truly appreciate it, as well as for your ongoing business. Cheers and Be Safe!
Honest company! Great service! Great products at a fair price. Always a good experience. Fast shipping.
Thanks so much this Bill, I truly appreciate it. Cheers and Be Safe!
Great products and even better customer service!
Thanks so much for this Kevin, I truly appreciate it. Cheers and Be Safe!
Ease of purchase and download. The code plugs were very useful.
Thanks so much for this George, I truly appreciate it. Cheers and Be Safe!
Great service from this company. Mark was quick to answer a couple of questions I had about the radio, even after purchasing. Thank you!
Thanks a bunch for this Brad, I really appreciate it and I'm always happy to try and help. Cheers and Be Safe!
Great supplier as always with unique versions others don't have.
Thanks a bunch for this Mark, I really appreciate it. Cheers and Be Safe!
Good company to do business with. Knowledgeable website, quick shipping.
Thanks a bunch for this Charles, I really appreciate it. Cheers and Be Safe!
There was an issue with my order and they went above and beyond to resolve it. Very happy with their response and solution!! Good company to buy from!
Thanks a bunch for this Tammy, I really appreciate it. Cheers and Be Safe!
Mark provided prompt and exceptional service. Couldn’t have been more pleased.
Thanks a bunch for this Peter, I really appreciate it. Cheers and Be Safe!
66 reviews matching