Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Written by the business, not verified by us.Better Way Health (betterwayhealth.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-01.
Professional, friendly, and knowledgeable reps….very helpful!
Robert, thank you so much for your kind review! It's an honor to go above and beyond to give you the exceptional service you deserve because we genuinely care for your needs. We can't thank you enough for your loyalty and friendship with us at Better Way Health!
Very polite and respectful.On top of that, everybody I have talked to in this company readily helped me with my request and answered my questions as needed.
Alicia, thank you for your kind words! We strive to treat each customer with the utmost respect and ensure all your requests and questions are handled promptly and professionally. Thank you for choosing Better Way Health!
We love hearing this, Catherine, and we are honored to provide you with the excellent customer service that you deserve! Thank you for sharing this great feedback with us, and for choosing Better Way Health!
Michelle was very warm and caring. She listen and help me to make the best decision
Monica, we love getting reviews like this! Michelle is wonderful! We aim to provide the best and most personal customer service to each of our customers because we truly care! Thank you for choosing Better Way Health! We appreciate you.
Sharlene was awesome and seemed very knowledgeable and helpful. And I spoke with Zach a previous time that I called and he was very helpful. It's nice to know that your actually talking to a person and not a call center or a robot
Awesome! Pamela, we are thrilled that you have had amazing customer experiences with us! We always strive to go above and beyond for customers because we genuinely care for you and your needs. Thank you for being a part of the Better Way Health family!
I would like to thank Michelle for her help. She's the best!
Janice, we want you to have an excellent customer experience every time, and love hearing that was the case with your most recent interaction with our ACE Michelle! She will be thrilled to hear of your appreciation, and it was her honor to provide you with the help you needed. We appreciate you, and we can't thank you enough for choosing Better Way Health!
Michelle is an amazing customer service rep. She answered all my questions and showed real care for my situation and why I was interested in beta glucan. She explained very well how it could benefit me and the science behind it and physiology of how it worked. When I called back she stayed past business hours to address my needs and I know she didn’t have to. I can’t say enough about the caliber of your staff. AI bots don’t have anything on them!
Chioma, thank you so much for sharing your positive experience with Michelle. It's wonderful to hear that she was able to provide such outstanding service and give you a thorough understanding of our Beta Glucan. We are so proud to have team members who go above and beyond to assist our customers. Michelle is just the best! Thank you for your trust and interest in Better Way Health!
Amazing support team. I have never had one bad experience calling and asking anything! Everyone you speak to is friendly and knowledgeable!! And I love the products!
Thank you so much for your kind words, Janine! We are so blessed with amazing customers like you and care about each one. We take great pride in knowing our products and being able to pass along that information along to our customers. We are proud to offer supplements that are backed by research and high quality! Thank you for being a friend of Better Way Health! Tags: customerservice products
Betaglucan 500 received every month. Love the product!
Nancy, we are so happy to hear you love our Beta Glucan 500! Our products are backed by research and we're proud to be able to offer our customers the highest quality supplements. Thank you for being a loyal customer of Better Way Health! We appreciate you.
They are always so wonderful! Genuinely want to help.
Nola, thank you for your kind words! It's our goal to provide amazing customer experiences because we truly care. Thank you for choosing Better Way Health!
Thank you for your positive feedback, Radina! We have the best customers and strive to provide exceptional service for each one. Thank you for choosing Better Way Health!
Sharlene was very nice in explaining how the system and also accommodating and friendly! Great customer experience Thank you,Ida
Ida, welcome to the Better Way Health family! We are beyond thrilled that you received the exceptional service that you deserve. Sharlene is known to go above and beyond because she genuinely cares for our customers and their needs. Thank you for your feedback and for choosing us. We're so happy to have you as part as our family!
very enjoyable person to speak with had to play phone tag with to get though.. someone to answer would be best!! love you guys gals!! and your products!! best going forward!!
Thomas, thank you for your feedback and your kind words about our team and products! We sincerely apologize for the inconvenience of playing phone tag. We always aim to create amazing customer experiences and your feedback truly motivates us. We appreciate you so much, and it's a joy to serve you at Better Way Health!
I have learned plenty by interacting with the BWH's representatives (ACES) at the cancer treatment ( Annie Appleseed Project) conference in West Palm Beach, 2024. Based on that decided to be a dedicated customer. Working for couple of weeks with Sharlene on ironing out shipment challenges caused by my error in address. Sharlene's professional perseverance and creativity were impressive. Certainly ,I will stay as a dedicated customer because of quality of BWH products matched by high quality of customer service.
Thank you so much, Wes, for sharing your great feedback with us! It was awesome meeting and chatting with you at the conference! We are so happy to hear that Sharlene was able to assist you effectively with your shipment challenges. Your satisfaction with our products and customer service is our top priority! We truly appreciate your continued support to Better Way Health and look forward to serving you as a dedicated customer!
Effective product
We love hearing this, Joe, and we are honored to provide you with quality and effective supplements that you can trust! Thank you for sharing this great feedback with us, and for choosing Better Way Health!
I appreciate your reliability and I trust your product. Many thanks
You are welcome, Elizabeth, and thank you for sharing this great feedback with us! It's an honor to provide you with the exceptional service you deserve, and with effective, high-quality products you can trust. Thank you for choosing Better Way Health!
Always Topnotch customer care!!! Can't say enough. Read my other reviews of Betterway's Customer Care. 😊❤️
Tracy, thank you so much for your kind words and continued support! We always aim to create amazing customer experiences and your feedback truly motivates us. We appreciate you so much, and it's a joy to serve you at Better Way Health!
I had an amazing experience chatting with your support team. I believe her name was Michelle but it may have been Sharlene. I only spoke with one individual. The other left me a voicemail. Anyhow, she clarified my concerns about the price increase and was incredibly passionate and empathetic towards my cancer healing journey. I really appreciate her tips as well. She has completely transformed my perspective of the company. Your newest and most loyal fan, GC
Wonderful! Thank you for sharing your uplifting experience, Ghislaine! We're thrilled to hear that she was able to address your concerns about the price increase with compassion and empathy. It was her honor to serve you and give you the service you deserve! We're committed to providing amazing customer experiences, and we're happy to know that we've made a positive impact on you. We genuinely appreciate you, and welcome to the Better Way Health family!
The Customer Support team is always very helpful and pleasant to work with. Thanks for being there!!
Catherine, serving and providing you with an amazing customer experience is truly an honor! Thank you for your loyalty and friendship all these years. We are truly grateful having you as part of the Better Way Health family!
The customer service at BWH has always been really good - but Sharlene took it to another level! She was incredible to work with as she went above and beyond to help me with my situation. Definitely keep her- she is truly an amazing ambassador for your company!
Thank you so much for your wonderful feedback, Tari! We are thrilled to hear that Sharlene provided exceptional service and went above and beyond to assist you. We are fortunate to have her as part of our team and will certainly pass on your compliments to her. We truly appreciate you at Better Way Health!
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