very helpful staff
Reply from Bettr2021-10-12
We're so grateful for the pleasure of assisting you, Grenville! Bettr support is just an email away should you need anything :)
About Bettr
Data updated- Website
- bettr.co
- Category
- Beauty & Well-being
- Location
- Singapore
- Status
- Unclaimed
- Replies to negative
- 96% (25/26)
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About this business
The only At-Home Professional-Level Skincare Solutions WITHOUT complication & headaches
Written by the business, not verified by us.Is Bettr legit?
Bettr (bettr.co) has a 3.8 out of 5 rating on OK.one, based on 92 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-10-24.
What people say
Fast shipping and great customer service
Reply from Bettr2021-10-12
Cheers, Zac! So glad you enjoyed your experience with Bettr :)
Best skincare product that I've ever used. Very happy and will be buying again
Best skincare product
Reply from Bettr2021-10-11
Thank you so much Jordan! It's been quite an honor for us to be of service to you and your skin's needs :)
I give Bettr a one star because it…
I give Bettr a one star because it hasn't helped clear up my acne and I've been following the directions as directed. It was a waste of $107 for this product and I wish it had a lot more to offer.
Reply from Bettr2021-10-06
Hi Gaige! We're terribly sorry for your experience. Wish we received an email from you regarding your concerns to provide proper guidance and assistance before starting the main routine. Some rare skin conditions may need a different routine than the one recommended for all. However, our team has been left restless getting to know your case, so please expect to receive an email from [email protected] shortly!
Top service
I was very curious about their product and decided to try it but something went wrong with my delivery. After a few emails with their support, they decided to send me a new product without hesitation. I am very satisfied with their product!
Reply from Bettr2021-10-06
Cheers Wim!! The pleasure of serving you has been ours. Thank you so much for your understanding and kind comment. Always here for you should you need assistance!
I love it
I love it. After a long day, I wash my face and I go to sleep with my face feeling super fresh
Reply from Bettr2021-10-05
There you go, Eric! Your skin deserves that fresh & healthy feeling. We're always here for you should you need any assistance!
PERFECT!!!
This Brand is PERFECT!!!
Reply from Bettr2021-09-30
Cheers Simon! Thank you so much for the awesome feedback. Truly appreciate it!
Love using all the products from Bettr…
Love using all the products from Bettr it makes my skin feel so much better n smooth 🥰 Highly recommend ones
Reply from Bettr2021-09-22
Thank you for the warm feedback, Dharvin! Here's to your healthy & smooth skin 🙌
Fast shipping and great service!
Fast shipping and great customer service. Most of these companies for example lumin do not have a good shipping connection to Europe or Sweden. But these guys use some kind of third party logistics in EU so shipping is much faster and no hassle with customs etc. They shipped straight to the door. Really happy client. Regarding the product I am really happy with it. Packaging is gorgeous and my skin is much better than before after 2 weeks of use.
Reply from Bettr2021-09-17
Thank you so much for the kind feedback Fam! We couldn't be happier and more grateful for the pleasure of assisting you and being a part of your skin game. Always here for you!
Great products, and amazing people behind them!
After a great experience getting and using my first order of Bettr products, I ordered two more trio packs, but after a few weeks they had not yet arrived. Their customer support was very helpful and was genuinely concerned, assuring me the delay was unavoidable because of the pandemic but it would arrive soon - which it did after a week. When I opened my shipment, I found one of the tubes was faulty and some product had leaked out. I sent photos to the same customer support executive and within half an hour I got notice on email that a shipment was on the way to replace the damaged tube along with a token to make things - bettr. :-) I haven't experienced client support this warm and responsive yet - these guys don't just make awesome products that really work - they genuinely care about their customers. So buy with confidence! They are the real deal, and rock big time.
Reply from Bettr2021-09-14
Thank you so much for the heartwarming feedback Fam! It's been an absolute honor to have you in the Bettr Family. Thank you for trusting Bettr's legacy & sticking with us. Our team will continue providing the quality service & products you deserve :)
My first shipment didn't arrive for…
My first shipment didn't arrive for over two months, however once I got in touch with support they sent my order with DHL express delivery which took 3 days as well as an extra skincare bag for the inconvenience. Great support, but still a bit disappointed with my initial delivery
Reply from Bettr2021-09-12
Dear Sebastien, we're beyond grateful for the kind comments on the service you've received and honest feedback about the inconveniences faced on the way. Please allow us to apologize a thousand more times and ensure you that you'll always receive the great service our team is known for providing. We hope we’ll have the opportunity to bring the number of stars into a solid 5 in the nearest future!
5 STARS!!!
5 STARS!!! Bettr is just amazing! It feels great on the skin, it's super easy to use, and the result speaks for itself! I'm in my mid-30s and have been looking for a suitable facial care product for years and finally found it in Bettr! Definitely try it out! ;)
Reply from Bettr2021-09-10
Cheers Manuel! We're so so grateful for your presence in the Bettr Family. Being of service to your glowing and healthy skin is what makes our days better. Thanks for the awesome feedback!
Shockingly Simple Yet Effective
My whole experience with the brand was beyond my expectation. I bought this on a whim for my brother and I will definitely be purchasing it again. He has really dry skin that would flake during winters. Other moisturizers would make him breakout but this didn't. The cleanser didn't leave his face tight after I washed it off. Hands down the best simple routine for men that works.
Reply from Bettr2021-09-01
Thank you so much for the insightful feedback! We're beyond grateful for letting us hear the begging voice of your skin! Here's to your natural healthy-looking Skin...
Bought for my bf and noticed he's got…
Bought for my bf and noticed he's got bright and tight skin after using for roughly a month then I stole it from him. Not just men's skincare but my skincare now! Love the products so far and waiting to see more product lines from Bettr.
Reply from Bettr2021-08-27
That's such an engaging and heartwarming experience!!! Thank you so much for sharing. Glad to have you both in our Bettr Family. :)
A Must Have!!
A great product, great design, great packaging, both feels & smells great! Absolutely amazing!!😊
Reply from Bettr2021-08-27
Thank you for the great feedback!
Lovely smell
Lovely smell! I luv it.
Reply from Bettr2021-08-27
YES! Agree, Pimm's! Love to hear it from you!
This rating is for the shipping error
This rating is for the shipping error. The support team was very very helpful in sorting the issue out and left no stone unturned to ensure the delivery of my order. My order is finally on its way. Excited to start using it.
Reply from Bettr2021-08-27
Dear Rohit, we haven't made any changes to the address mentioned by you while placing the order. Hence, everything has been done according to the order details provided. We're so sorry for the inconvenience you have faced during the delivery process. Our team will contact you immediately to offer assistance.
Better than anything else.
I love this product ,it makes my skin softer and looks just great.i had some problems with my face and forhead , at the biggining i didnt belive this can do anything coz there are many companies promise yiu many things but when i put this cream it made a wonderfull change and i said to myself i will nit buy anything else.i just love it.
Reply from Bettr2021-08-27
Exactly! It's all about commitment and determination, Mz! We're so delighted to have been able to help you.
Just after the first week I could feel…
Just after the first week I could feel a big difference on my reflection. My face is clean, soft and purified. I love the Bettr product!
Reply from Bettr2021-08-17
We love hearing back from you, Gilbert! Always here in case you need further help or guidance. Cheers!
It is an amazing product
It is an amazing product. I got delivery by DHL Express. Super fast. Love it 3,000.
Reply from Bettr2021-08-06
Thank you so much!
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