Great hair always
I’ve bought two wigs & all been really good
Bgmgirl Hair (bgmgirl.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-10.
I’ve bought two wigs & all been really good
This half wig is amazing—people kept asking if it was my real hair! It had barely any smell and was super full, true to length, and soft right out of the bag. I didn’t even layer it, and it still looked so good. The drawstring made it really secure, and I wore it all day without worrying it would slip off. The curls are juicy and bouncy with minimal shedding. Definitely worth it!
I am highly disappointed with how long my package has taken to reach me. I placed my order with high expectations, but the delivery time has been far longer than I was led to believe. Communication and updates have been poor, and the delay has caused a lot of frustration. I had hoped for a smoother and more reliable service, but unfortunately this has not been the case.
The quality is always good. I love buying there.
Hair quality always great. Wear and go options are very easy to install and beginner friendly. Price is affordable.
I got my wig a few days ago and I have to say the quality is top notch. I ordered a straight glueless wig and it came out as good as the pictures. I’ll definitely be ordering from them again
I love their hair so much, I’ve ordered 3 wigs from them this far, and all of them have been amazing quality- their customer service team is also top tier, they always keep you updated on your order and send cute messages to you after placing orders/ and I also love their customer service freebies that comes with the wigs!! Love love love 2000/10
I ordered my hair , and it was delivered on time. Exactly what I saw was what I got . The hair was given , luxury ✨️ 😍. This is the right plug to purchase any type of your hair. Am ordering another one right away.
Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me know 🙏🏾🥲 update: I finally got my hair it’s really good, it does shed a lot but the quality is not bad 🥰
Hi, We understand your concern — ordering online can feel a bit nerve-wracking! We’re happy to reassure you that we are a legitimate store and many customers have shared their positive experiences. Orders normally take 3–7 working days to process and are shipped out as soon as they’re ready. Shipping time will depend on your location, but we’ll provide tracking so you can follow your package every step of the way. If you’d like, please share your order number with us via email: [email protected] and we’ll be happy to check the status for you.
Really had a great experience with this company. They actually reached out to me after I placed the order to confirm my address before shipping and that was actually nice. Hair was delivered really fast and had no weird smell. It feels so soft and natural and you wouldn’t even be able to tell it’s a wig when I style it. Definitely worth the purchase.
I used to really appreciate this company until I had my daughter baptism , they “sent” the order after the baptism on top of it I didn’t even receive it and the company didn’t really care and ask me to figure out where my order is!!! Even though I explained couple of time they didn’t seems to care , nor try to find a solution…. Telling me I’ll receive a gift(probably some Wig cap) when I order again.. lol like I lost my money but you guys want me to spend more money for me to receive a gift to fix another issue back then. Anyway I’m really disappointed by the customer service and the company itself!
Hi, We’re very sorry to hear about your experience and understand how disappointing it must have been, especially for such an important occasion. This is not the level of service we strive to provide. We’d like to look into this further and find a better solution for you. Could you please reach out to us directly at [email protected] with your order details so we can review what happened and assist you properly? Your feedback is very important to us, and we will do our best to make things right.
I was skeptical at first because it was my first purchase but everything went smoothly, my hair came on time and the color was exactly what I paid for
This is the second time I have ordered hair from this place and this is my second experience with their wigs just being garbage. It’s just coming out in clumps.
Hi, We’re truly sorry to hear about your experience. This is definitely not the quality we aim to provide. All our wigs are carefully checked before shipping, but shedding can happen due to various reasons such as friction, tangle, washing methods, or product buildup. We'd really appreciate the chance to look into this for you. Please contact us with more details and photos at [email protected], and our team will do our best to help make this right for you.
Firstly the Customer Care is 5 Star they communicate with you every step of the way until you receive your hair.The Quality of the hair is really good and hair doesn't smell or shed off.Will definitely be ordering again.
First let me start off with delivery was very quick which I liked. I was excited to receive this wig because I like the style and I wanted to try out different companies. However, this wig smells like old fish grease, I am confused by that because this is the first time I had such and experience. So now I'm stuck with a useless product. Lesson learned.
Hi , We’re truly sorry to hear about your experience. This is definitely not the impression we want to leave, and we completely understand your disappointment — especially when you were excited to try something new. The odor you mentioned may have been caused by heat or packaging during transit, and while it’s rare, it can occasionally happen. A gentle wash with a mild shampoo or conditioner usually resolves it quickly, and we’re here to help if needed. Please feel free to reach out to us directly via this email: [email protected]— we’d love the chance to make this right for you. Your feedback is valuable, and we’ll continue working to improve. Warm regards,
I love this hair brand. I generally only order from them. The price is wonderful. The quality is great and they have everything that you need all in one place there's no hassle there's nothing to it. It's just an amazing brand and the shipping. It doesn't take forever it's here like three days. I love it. I love the quality. I love the price. I love the brand.
I wish I could give ZERO stars ! I spent $331 for 4 bundles of hair 28/30 inches. When I received the hair I saw that quality was bad it was tangled and shedding , it almost felt like a mix blend. I reached out then sent video of the hair and my disappointment. They responded with its 100%human hair which is NOT . I co-washed it even used silicon and that did nothing. The hair I had to install it as I had a trip and had no other options. The hair was horrible and ruined my trip as the hair kept tangling , shedding , matted , just horrible. For the amount of money I spent to be given this bad quality hair is wrong . I was offered $35 refund which is a slap in the face. I will NEVER ORDER AGAIN from this company. They have poor customer service and bad quality hair. They also insulted my intelligence by telling me how to maintain and take care of the hair. Please DON't WASTE YOUR MONEY
Hi, We’re truly sorry to hear that you were disappointed, especially after placing your trust in us for such an important trip. That’s never the experience we want any of our customers to have. We want to clarify that we only use 100% human hair, and each bundle is inspected before shipment. However, we understand that issues can still happen during transit or after installation. We offered a partial refund as a gesture of goodwill and truly hoped it would help improve your experience. We understand it wasn’t enough for you and apologize again for any frustration caused. Your feedback has been shared with our team, and we’ll continue to work hard to improve both product and service. Please feel free to reach out if there’s anything further we can do. This is our email address: [email protected] Warm regards,
I love the hair The texture was great . Ohh the color 👌❤️❤️ It rely gave me a sexy looks❤️❤️❤️❤️❤️❤️ I wore it to an event and I got a lot of compliments..
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