Who is BHG Financial? BHG Financial is an industry leader in innovative financial solutions, providing customized options to fit the varying needs of professionals, entrepreneurs, small business owners, and institutions across the United States. With nearly 25 years of experience, BHG Financial is unlike a traditional bank. Our unique underwriting model looks beyond credit scores to assess each applicant's full financial picture. BHG Financial provides purpose-driven solutions that transform how individuals and businesses alike can access the funds they need to meet their goals. Our Services Known for our innovative approach to lending, BHG Financial can offer unsecured loans with flexible terms, competitive rates, and funding in as little as 3 days, depending on the loan type. Our services include: Personal loans Business loans Medical professional loans Supporting Our Communities Through our philanthropic arm, BHG Cares, we hold long-term partnerships with humanitarian and support organizations, including the Make-A-Wish Foundation, Style Saves, and the Kevin Love Fund. In addition, BHG Cares places a strong emphasis on advancing independent disaster relief funds and global humanitarian efforts. Find more information about BHG Financial by visiting our website and checking us out on social media: BHG Financial LinkedIn BHG Financial YouTube BHG Financial X BHG Financial Instagram
Written by the business, not verified by us.BHG Financial (bhgfinancial.com) has a 4.6 out of 5 rating on OK.one, based on 119 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, knowledgeable, helpful, and attentive throughout the entire loan process. Reviewers note that communication is consistently clear, efficient, and easily tailored to individual schedules and personal financial needs. However, some customers also noted experiencing occasional delays with responses and communication issues from certain representatives. A few people felt frustrated by slow approval times, unexpected waiting periods for funding, and difficulties reaching support staff when trying to get updates. Some reviewers also mentioned concerns regarding high fees and strict contract terms during their borrowing experience.
Auto-generated from all reviews of this business. For reference only.Had a great loan finance manager in Nate Paller. Thanks Nate.
We're so glad to hear the BHG Financial team could assist. If you have any additional questions or need assistance, please don't hesitate to reach out. Thanks, BHG Customer Relations Team
Michael Sullivan went out his way to ensure I had a transparent understanding of what I needed and the service he was able to offer me. I certainly would recommend his service and without any doubt, will consider him for any future business.
Hi Gustavo. Thank you so much for the recommendation! At BHG Financial, our team is here to offer guidance along with a smooth loan process. Thanks, BHG Customer Relations Team
Worked with Nate throughout the consolidation loan process. Very professional and upfront and forthcoming about questions and concerns. Process was smooth, quick, and transparent.
Hi Mary. A transparent loan process that accounts for your unique needs is very important to us. It's wonderful to learn BHG Financial's reps were able to do just that. Thanks, BHG Customer Relations Team
I have had 5 consolidation loans over the past 20 years, this one is probably rated #4. It wasn't a great experience but I received the funds and that's the bottom line.
Hi Chris. The BHG Financial team would like to investigate your concerns and see how we can better assist. However, we’ve been unable to positively identify you, and you did not respond to our request for contact information. If you’re still in need of assistance, please reach out to us at [email protected] or 866-588-7910. Thanks, BHG Customer Relations Team
BHG surpassed my expectations. They provided me with a loan that suited my needs and the process was easy and efficient. Everything went exactly as it was explained to me. I am a satisfied client.
Hi Oscar. Stellar service that meets your needs is truly our top priority. We can't thank you enough for sharing your review and for selecting BHG Financial as your trusted financial partner. Thanks, BHG Customer Relations Team
Nate made the entire process of this loan very easy and was a customer care specialist in assisting with this loan. He was available all hours ready to answer questions and support the closing of the loan. Thank you BHG team!
Hi Ray. BHG Financial representatives work diligently to ensure exceptional customer service. We're thrilled our team could assist you through the process! Thanks, BHG Customer Relations Team
Nate was excellent to work with, he was very informative and he helped me through each step of the process with patience. Overall had a great experience.
Hi Albert. Excellent service and a helpful team is very important to us here at BHG Financial. It's great to hear we could lend a hand! Thanks, BHG Customer Relations Team
My financial advisor Todd was great! He returned all missed calls/texts. He explained the process step by step.
Hi Kesha. Communication is very important to us! Our team works hard to ensure a clear process all on your schedule! Thanks, BHG Customer Relations Team
Nate, my finance manager, provided excellent and efficient service. He was quick to respond, highly knowledgeable, and took the time to answer all of my questions thoroughly. He even made himself available over the weekend to address additional questions—and followed through. A great experience overall, and I highly recommend him.
Hi David. Here at BHG Financial, we're always hard at work ensuring we do everything possible for customers just like yourself. We're thrilled for the opportunity to assist you. Thanks, BHG Customer Relations Team
Michael David Sullivan is an outstanding loan officer. He was always prompt with replies and information. Highly recommend!
Hi Andy. We're happy to learn about your experience with us at BHG Financial. Our team works hard to ensure a process that's helpful and prompt. Thanks, BHG Customer Relations Team
I really liked working with BHG Financial as it was straight forward from the start. Thank You
Hi Bruce. That's how we like to business here at BHG Financial! We're thrilled we could deliver on our mission. Thanks, BHG Customer Relations Team
Upon applying for a personal load , Nate contacted and explained how the process went and made sure I understood , I was working with an I phone , which is small , I couldn’t see everything all the time , he had the patience to go over it time and time again. Every step of the way I was guided through the steps . He stayed in touch every step of the way and never seem to get frustrated . He did a fantastic job all the way through the process and I is much appreciated .
Hi Dwayne. Our team here at BHG Financial is here to help, ensuring a transparent loan process that meets your needs each time you work with us. We're glad we could assist you and appreciate you taking the time to leave a review. Thanks, BHG Customer Relations Team
Nate was very professional, expedient and helpful. Great experience
Hi Alicia. At BHG Financial, our team is proud to offer professional and helpful service. We're thrilled for the opportunity to help! Thanks, BHG Customer Relations Team
Nate Paller helped me get everything I needed and made it a very easy and fast and all of my options. Thank you
Hi Matthew. Ensuring the best service possible is very important to all on the BHG Financial team. We're thrilled everything went as smoothly as possible! Thanks, BHG Customer Relations Team
Michael D. Sullivan made what could have been a stressful process surprisingly straightforward. He never pressured me into a decision. Instead, he clearly explained several options, gave me the time I needed to review everything, and answered my questions without any sales tactics. Once I decided to move forward, he was incredibly responsive and completed the entire process in a single day. His professionalism, communication, and efficiency made a big difference. I highly recommend working with Michael if you're looking for someone who is knowledgeable, patient, and genuinely focused on helping you find the right solution.
Hi Travis. Thank you so much for taking the time to share your review. BHG Financial is truly dedicated to customers, taking the time to understand your specific needs while ensuring top-notch communication and helpful service. Thanks, BHG Customer Relations Team
We were suppose to fund on 7/14. The loan officer assigned stopped taking my calls and emails as soon as the paperwork was signed. His manager has also been wholly unhelpful. I have to chance him down, multiple calls and emails and I don’t get a response until late in the day. We are now 48 hours past our fund date and NO ONE there will give us any information about what is going on. This company does NOT care about its customers. Its absolutely shameful
Hi Kimberly. We recently were in touch and are happy to have resolved your concerns. With this in mind, our team works hard to ensure a timely process but at times during our underwriting process, some items require a deeper level of review before moving forward. However, our team is here for you should you have any questions or need assistance. For 25 years, BHG has proudly provided over $28 billion in financial solutions to over 170,000 satisfied customers, with many returning to us as we offer stellar service and a helpful team. Thanks, BHG Customer Relations Team
The reason that I am giving BHG a 1 star is that at the last minute (7pm) I receive an email requesting my bank statement. I thought everything was approved and good to go and I was to receive the funds the next day. If BHG need my bank records why did they wait until the last second and at 7pm to let me know. BHG had 4 days to ask me for the records. I canceled the loan thru the fund folks and the loan officer. I will not use BHG for a loan again. Plus was not told that I had to wait 5 business days for the loan as well.
Hi Michael. Thank you for sharing your review. At BHG Financial, we look to provide customers with an amenable solution that accounts for your unique needs. We apologize that you had a frustrating experience, but we do require a complete funding verification process to be completed. To provide some clarity, signing loan documents does not create a funded loan. Funding is conditional based on completion of all verification steps and necessary documentation identified following the underwriting process. Unfortunately, you declined to provide the needed documentation or to move forward with the process. Should you have any questions or need assistance, please reach out to us at 866-588-7910 – We'd love the opportunity to assist you. Thanks, BHG Customer Relations Team
They were professional and clear in walking us through the process.
Hi Cheryl. Professional and clear service is the goal! We're pleased to hear the BHG Financial team could assist you. Thanks, BHG Customer Relations Team
My personal account rep, Brady, was awesome. He explained everything to me so I understood all the terms and conditions. He was straightforward with me about the amount per month I had to pay. All my questions were answered in a timely fashion. The application process was very simple.
Hi Michael. It is great to learn of your experience with the BHG Financial team. We truly make it a point to ensure a transparent loan process that's also simple and timely. Thanks, BHG Customer Relations Team
Lauren Ross was so communicative from the beginning she went over all my lending options and ensured I understood. Lauren encouraged me to ask questions and I never felt rushed at all during the process. BHG Financial gave me better options than my own financial institution. I'm an RN so working with a company that has a history of working specifically with Healthcare/First Responders made me feel valued. Thanks again to Lauren!!!!
Hi Jennifer. Across every department and level, the BHG Financial team is ready and available to lend a hand. We truly make it our mission to offer a loan process that meets your needs while putting you at ease. Thanks, BHG Customer Relations Team
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