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BHG Financial

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119 reviews

4.6119 reviews
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About BHG Financial

Data updated
Website
bhgfinancial.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
119 reviews
Replies to negative
100% (10/10)
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About this business

Who is BHG Financial? BHG Financial is an industry leader in innovative financial solutions, providing customized options to fit the varying needs of professionals, entrepreneurs, small business owners, and institutions across the United States. With nearly 25 years of experience, BHG Financial is unlike a traditional bank. Our unique underwriting model looks beyond credit scores to assess each applicant's full financial picture. BHG Financial provides purpose-driven solutions that transform how individuals and businesses alike can access the funds they need to meet their goals. Our Services Known for our innovative approach to lending, BHG Financial can offer unsecured loans with flexible terms, competitive rates, and funding in as little as 3 days, depending on the loan type. Our services include: Personal loans Business loans Medical professional loans Supporting Our Communities Through our philanthropic arm, BHG Cares, we hold long-term partnerships with humanitarian and support organizations, including the Make-A-Wish Foundation, Style Saves, and the Kevin Love Fund. In addition, BHG Cares places a strong emphasis on advancing independent disaster relief funds and global humanitarian efforts. Find more information about BHG Financial by visiting our website and checking us out on social media: BHG Financial LinkedIn BHG Financial YouTube BHG Financial X BHG Financial Instagram

Written by the business, not verified by us.

Is BHG Financial legit?

BHG Financial (bhgfinancial.com) has a 4.6 out of 5 rating on OK.one, based on 119 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, knowledgeable, helpful, and attentive throughout the entire loan process. Reviewers note that communication is consistently clear, efficient, and easily tailored to individual schedules and personal financial needs. However, some customers also noted experiencing occasional delays with responses and communication issues from certain representatives. A few people felt frustrated by slow approval times, unexpected waiting periods for funding, and difficulties reaching support staff when trying to get updates. Some reviewers also mentioned concerns regarding high fees and strict contract terms during their borrowing experience.

Auto-generated from all reviews of this business. For reference only.

What people say

I worked with Nate during this process.

I worked with Nate during this process. He was very informative and answered all of my questions and concerns. Nate made it a great experience and I would recommend BHG because of him.

Reply from BHG Financial2026-07-28

Hi Jesse. It's fantastic to learn of your experience with us! At BHG Financial, we make it our mission to offer a process that's both helpful and clear. Thanks, BHG Customer Relations Team

I had an excellent experience working…

I had an excellent experience working with Wilmar at BHG Financial. He was professional, responsive, and took the time to answer all of my questions throughout the loan process. He made everything easy to understand and kept me informed every step of the way. I truly appreciated his patience, honesty, and outstanding customer service. I highly recommend BHG Financial, and if you have the opportunity to work with Wilmar, you’re in great hands. Thank you again!

Reply from BHG Financial2026-07-28

Hi Roger. Exceptional service that accounts for your specific needs is top priority for all on the BHG Financial team. We're thrilled we could offer our assistance and we appreciate the review as well. Thanks, BHG Customer Relations Team

Nate made the process very simple and…

Nate made the process very simple and efficient. Would definitely recommend using this company and Nate as account manager.

Reply from BHG Financial2026-07-27

Hi Jamie. Efficient and simplified lending is very important to all on the BHG Financial team. We're happy we could assist and appreciate the recommendation. Thanks, BHG Customer Relations Team

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable, help me through all the steps was always there.Communication was excellent

Reply from BHG Financial2026-07-27

Hi Romane. Across every level, it's the BHG Financial mission to ensure excellent service -- We're glad we could assist you. Thanks, BHG Customer Relations Team

Great experience

Michael David Sullivan was genuinely interested in understanding my needs. Communication was clear and timely, and they went above and beyond to ensure every detail was handled smoothly.

Reply from BHG Financial2026-07-27

Hi Stephen. Throughout the loan process and after as well, the BHG Financial team is here to offer our assistance. We pride ourselves on our ability to offer timely and clear service. Thanks, BHG Customer Relations Team

Pleased Client

I approached BHG while looking for a debt-consolidation loan that would improve my monthly cash flow. From my first interaction through to funding, everyone I dealt with was responsive and professional. I would particularly like to recognize my loan officer, Michael David, who was excellent throughout the process. He was knowledgeable, patient, and thorough, and explained the loan amount, terms, costs, and proposed plan very clearly. At one point I got cold feet and delayed moving forward. Michael David never pressured me. Instead, he patiently went through everything with me again, answered my questions, and made sure I felt comfortable with my decision. He was also proactive in letting me know whenever BHG was waiting for information or action from me, which helped keep the process moving. Although everyone at BHG did a great job, Michael David’s patience and professionalism stood out. I am pleased that I proceeded and would recommend BHG to anyone considering debt consolidation to improve their cash flow.

Reply from BHG Financial2026-07-27

Here at BHG Financial, we make it our mission to offer a stellar experience that meets your specific needs. We understand that the loan process can be stressful, so our representatives do everything possible to simplify the process and put you at ease. Thanks, BHG Customer Relations Team

This process was quick and ran very…

This process was quick and ran very smoothly. Nate Paller was great to work with. He was very responsive and he walked me through every step of the process.

Reply from BHG Financial2026-07-27

Hi DJ. BHG Financial is dedicated to ensuring a smooth loan process that's on your schedule. We're thrilled for the opportunity to offer assistance. Thanks, BHG Customer Relations Team

Excellent Customer Service

We worked with both Nick & Chris throughout our application process. Both gentlemen were very knowledgeable and incredibly helpful. They were quickly able to tailor a consolidation package that was perfect for us and our family’s unique situation. I would highly recommend Nick, Chris, and BHG Financial!

Reply from BHG Financial2026-07-27

Hi Christina. We can't thank you enough for sharing your review of BHG Financial. Our team is always hard at work to ensure an exceptional loan experience that truly meets your needs -- We're delighted we could do just that. Thanks, BHG Customer Relations Team

Very informed and professional

Very informed and professional. Took the time to explain all options.

Reply from BHG Financial2026-07-27

Hi Brian. Clear, professional lending is the BHG Financial mission! We're thrilled you enjoyed working with our dedicated team. Thanks, BHG Customer Relations Team

Shanelle made it easy to choose BHG

My positive experience with BHG was a direct result of the consultative sales style of Shanelle T. Even when I had concerns, questions, and parts of the approval that I wasn’t thrilled about, she was able to talk me through it, explain that the benefits still outweighed my concerns, and tailored her explanations to my personal situation instead of just blanket statements.

Reply from BHG Financial2026-07-27

Hi Matt. Thanks so much for taking the time to share your experience with the BHG Financial team! We make it our top priority to offer exceptional service throughout the loan process and beyond. Thanks, BHG Customer Relations Team

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Reply from BHG Financial2026-08-04

Thank you for the review. We apologize for any troubles you’ve encountered but would like to provide some helpful insight. Signing loan documents does not create a funded loan, rather, the agreement makes funding conditional upon the completion of all verification steps. We reserve the right to decline if those conditions are not met. Please note that since funds were not disbursed, there was no funding obligation to breach. An Adverse Action Notice letter will be sent to you within 30 days of the application date, which will provide additional insight into the decision. Thanks, BHG Customer Relations Team

Working with Haddon Galindo was an…

Working with Haddon Galindo was an outstanding experience from start to finish. She was professional, punctual, and maintained excellent communication throughout the entire loan process. She kept me informed every step of the way, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. I highly recommend Haddon to anyone looking for a knowledgeable and dependable loan officer. She is a true asset to her company, and I wouldn't hesitate to work with her again in the future.

Reply from BHG Financial2026-07-22

Hi Sean. Our team is in place to assist customers like you through the loan process, so it's great to hear we could assist! From day one, we make it our mission to ensure a loan process that's simple and easy. We appreciate the review and look forward to working with you! Thanks, BHG Customer Relations Team

Very easy to use and polite team

A very easy process. You are assinged to a person that helps you through the entire process once submitting the initial information. They were able to give me the most competetive offers with the lowest interest and with multiple payment options.

Reply from BHG Financial2026-07-22

Hi Shauna. An easy process that accounts for your unique needs is top priority for all on the BHG Financial team. We're delighted we could help out. Thanks, BHG Customer Relations Team

Seamless.

I have found the entire process with BHG to be very smooth, transparent, and professional, and this experience was made even better in working with Paulina, who was very friendly, responsive, and knowledgeable about this entire process. I am incredibly pleased. Thank you!

Reply from BHG Financial2026-07-22

Hi William. We truly appreciate the review the fantastic review. The BHG Financial team is in place to assist you through the loan process and after as well. Thanks, BHG Customer Relations Team

Ryan was amazing to work with…

Ryan was amazing to work with throughout the entire process. Made everything super easy and walked me through step by step. He went above and beyond even helping me weeks later when I had issues with a previous loan being laid off. He contacted the department who issued the check to the finance company I was paying off and had them wire the money directly to the company since I was going to be traveling out of the country the next day and didn’t want to have to be worrying about if my loan was paid or not. This was something he totally didn’t have to do and could have just handed me off to the next department. Instead he checked on me every step of the way and made sure everything was taken care of. This is customer service at its best and why in the end I chose BHG as the company I took my personal loan from. This is the company to go with !

Reply from BHG Financial2026-07-21

Your review is very much so appreciated! It's truly the BHG Financial mission to offer a transparent service with a helpful team in place. We're thrilled for the opportunity to assist you and look forward to working with you in the future. Thanks, BHG Customer Relations Team

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Tasha Carlino · 1 review · Experienced 2026-07-20 ·

Adrienne was absolutely great !!

Adrienne was absolutely great and made this process go very smooth and simple!! anytime we had questions she was available she would answer calls right away, text messages and emails we were never left in the dark!! Truly the only thing we did not like was that our state has a minimum take out for the loan and we did not need that much but that was not her fault.

Reply from BHG Financial2026-07-21

Hi Tasha. It's wonderful to hear about your experience with the BHG Financial team! From start to finish, our reps works hard to provide stellar communication on your schedule. Of course, we appreciate your feedback as well and will make sure your review is shared appropriately. Thanks, BHG Customer Relations Team