Who is BHG Financial? BHG Financial is an industry leader in innovative financial solutions, providing customized options to fit the varying needs of professionals, entrepreneurs, small business owners, and institutions across the United States. With nearly 25 years of experience, BHG Financial is unlike a traditional bank. Our unique underwriting model looks beyond credit scores to assess each applicant's full financial picture. BHG Financial provides purpose-driven solutions that transform how individuals and businesses alike can access the funds they need to meet their goals. Our Services Known for our innovative approach to lending, BHG Financial can offer unsecured loans with flexible terms, competitive rates, and funding in as little as 3 days, depending on the loan type. Our services include: Personal loans Business loans Medical professional loans Supporting Our Communities Through our philanthropic arm, BHG Cares, we hold long-term partnerships with humanitarian and support organizations, including the Make-A-Wish Foundation, Style Saves, and the Kevin Love Fund. In addition, BHG Cares places a strong emphasis on advancing independent disaster relief funds and global humanitarian efforts. Find more information about BHG Financial by visiting our website and checking us out on social media: BHG Financial LinkedIn BHG Financial YouTube BHG Financial X BHG Financial Instagram
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Is BHG Financial legit?
BHG Financial (bhgfinancial.com) has a 4.6 out of 5 rating on OK.one, based on 119 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, knowledgeable, helpful, and attentive throughout the entire loan process. Reviewers note that communication is consistently clear, efficient, and easily tailored to individual schedules and personal financial needs.
However, some customers also noted experiencing occasional delays with responses and communication issues from certain representatives. A few people felt frustrated by slow approval times, unexpected waiting periods for funding, and difficulties reaching support staff when trying to get updates. Some reviewers also mentioned concerns regarding high fees and strict contract terms during their borrowing experience.
Auto-generated from all reviews of this business. For reference only.
I received interesting and good marketing material in the mail. I liked the direct mail style—sophisticated and well designed.
I responded via QR code to check out details. Then I got a call. I disnt respond to the call but Adrienne also texted me. It was easy to respond to the text.
Then we talked after a few texts.
Then emails with details.
I appreciate the patience during the process
Reply from BHG Financial2026-08-03
Hi Michael. We can't thank you enough for sharing your experience with us here at BHG Financial. It's truly our top priority to offer a seamless loan process that accounts for your specific needs.
Thanks,
BHG Customer Relations Team
BHG was so responsive and helpful UNTIL my personal loan wasn't approved. I never heard back from them, and had to go to the website to check the status 3 days later to find out my application was denied. At least have the decency to let me know. I will never apply with them again.
Reply from BHG Financial2026-08-05
Hi Peggy. We apologize for any troubles you’ve encountered but can assure you that your concerns have been addressed with our team. It’s our mission to offer a stellar customer experience while always seeking to improve further.
With that said, while we weren’t able to extend a financial solution this time around, we do hope for the opportunity to assist you in the future. In the meantime, an Adverse Action Notice letter will be sent to you within 30 days of the application date.
Thanks,
BHG Customer Relations Team
My finance manager was Nate P. He made the whole process very quick and easy. He explained all of my options and I was able to make an informed decision. From start to finish it only took a few days to finalize my loan. Highly recommend BHG. Nate was great.
Reply from BHG Financial2026-07-30
Hi Randail. Across each level, the BHG Financial team works hard to ensure a timely and simple process. It's fantastic to learn we could offer our assistance!
Thanks,
BHG Customer Relations Team
It was great working with Michael. He was easy to talk to, straightforward, and makes you feel at ease working with him. Very personable and professional. Please recognize Michael Sandlin for his outstanding customer service from start to finish!! Thanks Michael!
Reply from BHG Financial2026-07-30
Hi Ross. Thanks so much for the review! It's always great to hear when customers enjoy working with the BHG Financial team. We pride ourselves on our ability to offer exceptional customer service.
Thanks,
BHG Customer Relations Team
Incredible service! Jeremy Oppenheimer made a traditionally complex process quick and easy. Very professional, transparent, and efficient.
Reply from BHG Financial2026-07-30
Hi Ramon. At BHG Financial, our reps do everything possible to ensure a hassle-free process that meets your needs. We're thrilled we could do just that.
Thanks,
BHG Customer Relations Team
Working with Julia was truly one of the best customer service experiences I have ever had. From the very beginning, she was knowledgeable, professional, responsive, and genuinely committed to ensuring I understood every step of the loan process.
She made what could have been a stressful experience feel effortless by clearly explaining my options, answering every question with patience, and providing timely updates throughout the entire process. Her attention to detail, transparency, and willingness to go above and beyond gave me complete confidence from start to finish.
What stood out most was that Julia treated me like a valued person, not just another customer. Her dedication, integrity, and exceptional communication are a true reflection of outstanding customer service.
If you have the opportunity to work with Julia, you are in excellent hands. She is an incredible asset to BHG Financial, and I cannot recommend her highly enough. Thank you, Julia, for making this such a smooth, seamless, and positive experience. You have earned my highest recommendation and a well-deserved five-star rating!
Reply from BHG Financial2026-07-30
Hi Preston. We loved reading your review! Here at BHG Financial, our team works tirelessly to locate an amenable solution perfect for your needs, while ensuring a smooth loan process. We're thrilled could assist and look forward to working with you.
Thanks,
BHG Customer Relations Team
Working with Julia was a pleasure, she was extremely helpful and made the whole process very quick and easy!
Reply from BHG Financial2026-07-30
Hi Jason. It's great to learn about your experience! The BHG Financial team works hard to ensure a process that's hassle-free.
Thanks,
BHG Customer Relations Team
Nate Paller is very good at his job. Easy to talk to, friendly, provided clear info & instructions, and patient. I was very comfortable working with him! Grateful for his help.
Reply from BHG Financial2026-07-31
Hi Toni. Easy, helpful service is very important to us! We're delighted to hear the BHG Financial team could lend a hand.
Thanks,
BHG Customer Relations Team
My loan officer, Brittani Stewart, was awesome in responsiveness and expertise. I was in vacation at the time of loan procedure, but due to her support, my case was proceeded without any delay.
Reply from BHG Financial2026-07-29
Hi Kyle. Our representatives are in place and ready to assist! It's truly the BHG Financial mission to offer a hassle-free loan process.
Thanks,
BHG Customer Relations Team
I worked with Nate and he was really excellent to work with. He was very thorough in the details and information provided. He was very professional and kind, answered all the questions I had, and has exceptional customer service. This entire process was very personal which I liked, and will recommend BHG to others! Great rate, great term options, and great service! Thanks for everything!
Reply from BHG Financial2026-07-29
We can't thank you enough for the excellent review! It's always fantastic to hear when customers enjoy working with the BHG Financial team -- We also look forward to working with you in the future!
Thanks,
BHG Customer Relations Team
The process was quick yet thorough for obtaining a loan.
Jeremy who worked with me was great and kept me informed or would answer my calls and texts in a timely fashion
Reply from BHG Financial2026-07-29
Hi Linda. It's wonderful to hear about your BHG Financial experience! We're always hard at work ensuring an easy process in a timely manner.
Thanks,
BHG Customer Relations Team
Predatory APR's; high fees; even with a 765 credit rating, then when declined they sold my data to other "lenders" and I've been inundatedwith 3rd party unsolicited calls. Absolutely no doubt where the info came from after the rejection of BHG. If I could score a zero star, I would.
Reply from BHG Financial2026-08-04
Hi Dave. It seems there may be some confusion regarding your experience with BHG Financial. We’ve investigated your concerns with our team and can confirm that you were indeed approved for funding, with multiple options provided. Per our records, you decided not to move forward with the process as you had selected another lender. Furthermore, BHG does not sell or share customer information. If you have any questions or concerns, please contact our team at 866-588-7910.
Thanks,
BHG Customer Relations Team
I worked with Nate on a personal loan. I could not be happier with my experience. Nate made the process easy to understand, easy to complete and he had everything completed in a couple of days. Would absolutely work with him again.
Reply from BHG Financial2026-07-29
Hi Ron. Stellar service in a timely manner is key to the BHG Financial mission. It's fantastic to hear about your experience and appreciate your business.
Thanks,
BHG Customer Relations Team
BHG was great to deal with and Nate was so much help
Nate was a great person to deal with. He made everything simple and smooth. He took the time to explain everything step by step with the process and everything about the loan. I would highly recommend BHG and would ask for Nate.
Reply from BHG Financial2026-07-29
Hi Todd. A simple loan process on your schedule is the top priority for all on the BHG Financial team. We're glad we could assist and appreciate the review.
Thanks,
BHG Customer Relations Team
Nathan was upfront and very professional. Everyone we dealt with was, so it made the process easy and the outcome smooth. Thank you!
Reply from BHG Financial2026-07-29
Hi Mary. Here at BHG Financial, our team works hard to ensure the best experience possible. We're delighted we could do just that!
Thanks,
BHG Customer Relations Team
They basically collect applications by POSTING ATTRACTIVE rates and do nothing. Probably they approve some applicants or the ones that are in their “approval brackets”. But their target is to bind you with them. Its more than 2 weeks I have an application with them. They don’t move, ask info etc if you don’t push them. So if you need progress you have to text/call etc. If you don’t do that, you won’t hear back from them and this is the purpose. Very primitive approach. Shortly: the rates they publish is a fake info, they will never approve you. STAY AWAY FROM THIS COMPANY!
Reply from BHG Financial2026-08-05
Hi Karen. Here at BHG Financial, our sales representatives do everything possible to ensure a hassle-free loan process that accounts for your unique needs. However, at times, there are factors that control how rapidly an application moves. We’ve requested contact information so that we can investigate your specific experience, but unfortunately, we’ve not heard back. We recommend connecting with our team at 866-588-7910. We’d appreciate the opportunity to make things right.
Thanks,
BHG Customer Relations Team
Jeremy was awesome! Very professional and customer service oriented. The process was very simple and quick.
I highly recommend BHG!!
Reply from BHG Financial2026-07-29
Hi Tyrone. Customer service is very important to us here at BHG Financial, which is why we do everything possible to ensure a smooth loan process.
Thanks,
BHG Customer Relations Team
I had a very positive experience working with Miss Brittani Stewart. From the beginning, she was professional, patient, and easy to communicate with. She took the time to explain the process clearly, answered my questions, and made sure I understood what to expect at each step.
What stood out most was Brittani’s responsiveness and the personal attention she provided. She never made me feel rushed or overlooked, and she worked hard to make the entire experience as smooth and stress-free as possible.
I truly appreciate Brittani’s guidance, professionalism, and dedication throughout the process. It was a pleasure working with her, and I would gladly recommend Brittani Stewart to anyone looking for a knowledgeable and supportive loan officer.
Reply from BHG Financial2026-07-30
Hi Neal. From start to finish, BHG Financial reps are ready and available to offer assistance. We understand your time is valuable, so we work as quickly as possible to understand your specific needs and offer a tailored solution in turn.
Thanks,
BHG Customer Relations Team
Customer service from Ms. Adrienne Minor was stellar!!! She walked me through every step of the process and answered every question thoroughly. Adrienne made, what I thought would a difficult process, extremely easy.
Reply from BHG Financial2026-07-30
Hi Riley. This is exactly how we like to do business at BHG Financial! Our team knows the loan process can be stressful, so we do everything possible to ensure everything goes smoothly.
Thanks,
BHG Customer Relations Team
Nate was great to work with for our loan. He gave us plenty of options and didn't try to talk us into something we didn't want. I would recommend Nate for a great Loan Officer.
Reply from BHG Financial2026-07-28
Hi Penny. At BHG Financial, it's very important to us offer an amenable solution along with a helpful team. We're delighted we could help with this!
Thanks,
BHG Customer Relations Team
