Priority mail isn't so…
Priority mail isn't so Priority..ordered on a Friday Priority mail and the next Thursday still nothing .. .dont waste money on prority
Binoid is a premier hemp brand specializing in creating products using all of the newest hemp cannabinoids such as THCA, Delta 8 THC, Delta 10 THC, THC-P, HHC, HHC-P, THC-H, THCM, Delta 11, 11 HXY THC and more! Binoid has a wide selection of vapes, gummies, tinctures, capsules, wax dabs and more!
Written by the business, not verified by us.Binoid CBD (binoidcbd.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major shipping delays, noting that tracking labels were created immediately while physical packages remained stuck in the warehouse for weeks without any movement. Many people also reported that customer support failed to respond to their inquiries, alongside repeated complaints about defective items, leaking devices, and vapes clogging quickly. Some reviewers were happy with the wide product selection available on the site, praising the delicious edibles, potent options, and generally smooth transactions. Others appreciated the helpful customer support team when reaching out for assistance in resolving occasional order complications.
Auto-generated from all reviews of this business. For reference only.Priority mail isn't so Priority..ordered on a Friday Priority mail and the next Thursday still nothing .. .dont waste money on prority
I love your products. I fell in love with the mushroom gummies. I have a lot of anxiety in the afternoons so it helps me out. My only complaint is the amount of time it takes from getting a tracking number to it actually making it to the post office.
having problems with delivery and pricing in general. Have not received item. "Special" offer on disposable vape. Correspondence was good at first. . . Not sure what to do.
These reviews tell you exactly how terrible this company is! I purchased the $200 BFG several times. As I was almost finished with one of them, I ordered another one. After finishing the last BFG, I opened the new BFG, and It was completely inedible! There is something obviously wrong with the product. (After consuming several BFGs, I knew what to expect when ordering.?) I contacted BINOID immediately after opening the product, which was one week after receiving it. I figured BINOID would want to test their VERY EXPENSIVE product to see what happened during manufacturing that made it inedible. They REFUSED TO EXCHANGE the COMPLETELY INEDIBLE product. It was only when I told the company that I would let everyone know about my experience, that they sent me an email telling me that my case was escalated to a new department. I received an email that mentioned something about me not ever getting my package, which must be from someone else's case. Several weeks later, NOTHING, SILENCE. This is why I feel it is my duty to WARN OTHERS NOT TO PURCHASE ANYTHING FROM BINOID! There is a 0% guarantee that you will get an edible product, and there is a 0% guarantee that you will receive any compensation from BINOID, when they sell you an UNUSABLE product. I was a regular, returning customer, with past purchases totalling over $600. If this is how BINOID treats its loyal customers, I'd be terribly afraid to purchase from BINOID as a new customer!
I’ve read most of the reviews and I see a pattern; people complain so Biniod offers a remedy of either discounting or offering free services etc I’m a first time buyer and their products do what they say they do..I had two orders and I also communicated with their customer service concerning my orders- they were immediately prompt until I commented that two of their products piña colada and blue buzz I think that they didn’t work- (they stopped communicating)I also order from Scarlett‘s Web and get the 25mg 1 thc and their one gummy is stronger than Biniods- especially at a lower dose- two CBD/THCgummies from Scarlett‘s Web hit hard verse Biniods stronger dose gummies.
I received the willd cherry 7gr vape. That one tasted burnt and splatter all over one u get it to work. I emailed and received another free of service. It's started off Greatl and taste good., I was very happy. 3 days later couldn't get a hit to Save my life. So I ended up throwing both units away. It's a shame because I've purchased Blaze and a couple others in the past and they were great. Oh well unless they fix problem I guess Ill go elsewhere. [Be careful if it starts spitting you will burn your lip. ,]
I decided to take a risk and order off of this website I was very sceptical because of the reviews saying they create shipping labels then leave it for days without dropping it off at the post office they let it sit for 3 days before shipping but at the end of the day I got it so I'm fine with that I would buy at your own risk because alot of ppl say they don't ship or ship extremely late but in my personal experience they have good prices and do actually ship (UPDATE) December 22rd 2025 I purchased THC gummies and a cookies THC disposable shipping label was created today and they shipped next day! From my personal experience they do ship quick I'm not sure why other people are having issues everything has been going well for me if anything goes wrong and I don't receive a item or it takes forever to come i will update again but for now everything is going smoothly! (UPDATE) December 29th 2025 I received my cookies THC disposable it taste amazing has 2 flavors is rechargable and the clouds are thick and big as for the THC 13000MG gummies amazing they taste like weed which is ok they also taste like artificial flavoring overall they are good and do the job I've been taking hits off the cookies dispo and I took 1 full gummie and I'm definitely pretty high not where I wanna be but I will take more and hopefully get high ash I highly recommend buying off this website the bad reviews seem to have some truth to them but in my experience as of December 29th 2025 everything has been a wonderful experience!
Awful awful service. I never got my order. They said if it wasnt here by the 15th i would get a refund.” I have there messages but could not send them. Because if course there app doesnt work. They lied about the messages i got from them. Terrible company. Get your stuff somewhere else
I placed an order on November 15 and received notification that it had shipped the next day, with a tracking number. Great! I hadn't received it by November 25, and the tracking information claimed it hadn't shipped at all, so I reached out to customer service. They claimed USPS must have lost it in the mail, but unfortunately what I ordered was now out of stock. They offered replacements I didn't want, so I had the order refunded, which they did promptly and with apologies. On December 11, the package showed up, so I contacted customer service to let them know and pay for it. On December 12, a Friday, at 10:38 p.m., they emailed an invoice. Like many people in December, I had weekend plans, so didn't get a chance to check my email until just under 12 hours later on December 13, a Saturday. I was surprised to see I'd still been charged full price after all that, but ok - payment is more important than customer satisfaction for this company. Fair enough. Paid the invoice, and then continued going through emails. They had sent an *invoice reminder* at 12:04 p.m. - under 12 hours from the original. Wow. Curious, I went back to the original email claiming my order had been shipped, to see if that tracking information ever got updated. Sure enough, it had. Despite the label being created November 16, the package was not physically brought to the USPS facility until December 4. So one of two things happened here: 1) the label was created and put on the package which then was not brought to USPS, or 2) the label was created but not put on the package, and when I emailed to see where my order was, they found the label, realised they were out of product, blamed USPS for losing the package, and waited until the items were back in stock, then affixed the label and brought it to USPS, with no update or apology to me, probably hopeful that if I received the products after also obtaining a refund, I'd just be happy about it and shut up, not anticipating that I'd ask to pay for it. Is that me ascribing motivations I can't prove? Definitely. But my housemate works for the USPS, so attempts to excuse your failures by blaming the USPS fall very flat with us. And then I read the TrustPilot reviews and saw this is actually their company philosophy. I appreciate them telling me exactly who the company is so effectively so I can both avoid them forever and also, thanks to their repeated demands I write a review, let others know too!
Bin waiting about a month for my order, first it got lost then the gummies were on backorder I get things happen however I work in shipping the first order never left the building all they did was create a label to show it shipped. Shady stuff. I will say that they do have good edibles but hard to trust again
High quality products and the customer service was super helpful. We had an issue with one of our packages being lost in shipping, but they fixed it at no cost to us.
Tried to order regardless of reviews because always good and bad. Everyone says the print shipping labels then mysteriously its the post office. And here I am them using the same excuse. "We dropped off yesterday give post office 1-2 business day to update". From a person who works through mailing, this is false & not how the postoffice works, at max, 24 hours if it was dropped off on weekend, im we'll over 24 hours and post office says still not dropped off. Don't send your money to them.
So far, I am irate! I have contacted this company through email and their own website and NOTHING. They printed the shipping label 5 days ago and still haven't given it to the Post Office. They won't even answer, probably because they don't know or care. I'll update if I ever receive my order, but this is enough to NEVER order from again. A company without customer service is not a company. Can't be trusted Update (12/9): They told me to wait until a certain day. I did, and they said that they would reship it. No update and the same tracking number is being used. In other words, they just didn't ship it after blaming it on USPS. This company is a joke. Even if they had the best product on the market, it's NOT worth the issues. It's been almost half a month without leaving their hands. I will NEVER order from them again. They will lie to keep stalling. Save yourself the headache Here's a list of violations on my order alone: Binoid’s Violations – Order # [XXXXX] – Black Friday Sale Label Fraud (18 U.S.C. § 1341 – Mail Fraud) Created USPS label 11/28 but never tendered package. Tracking # [XXXX] shows zero scans after 12 days. Claimed “USPS lost it” → then “shipped yesterday” — both lies. False Advertising (FTC Act § 5) Advertised “Ships within 1-2 business days” during Black Friday. Never shipped. Baited sale price I can’t get elsewhere. Deceptive Shipping Practices (USPS Publication 300-A) Re-using dead tracking # after claiming loss. USPS never re-issues lost numbers — proves original label was fake. Breach of Contract Charged full Black Friday price but failed to deliver any product after 12 days. No refund or re-ship at sale price offered. Pattern of Fraud (Trustpilot evidence) Multiple reviews cite same label fraud tactic during sales. This is systemic, not a “lost package.” STAY FAR AWAY!!!
I’ve used Binoid for years, only once have i ever had a package delay so i reached out and was immediately accommodated. I feel as though Binoid truly cares for their customers. They also have amazing deals and lots of fun events to partake in!!! Love you guys!!!
Bloomz is awesome. Forget waiting for hours in a sketchy parking lot only for the plug to say he's not gonna show, HE IS OBSOLETE. These guys have GAS. If you want a recommendation for a strain to start with, I always go for a sativa strain called Tangerine Dream. It's in their gold line and it hits the spot every time
Quick and amazing shipping, amazing deals from time to time. And amazing customer service!!
Bloomz, and binoid, are both amazing companies as far as i can tell, they have high quality products, excellent customer service, and all round a good shopping experience. I highly recommend joining the discord aswell, amazing community!
I recently had an issue with a delayed shipment, and while it was frustrating at first, the customer service team really turned the situation around. My package took longer than expected to show movement in the USPS system, but when I reached out for clarification, Guia from Customer Care responded quickly, explained the situation clearly. Mistakes and delays can happen, but what stood out was how professionally and kindly the issue was handled. The communication was respectful, timely, and solution-oriented — exactly what you hope for from a company that values its customers. Thank you for taking care of things and restoring confidence in your service!
Site says 2-4 business days for shipping to my address. I ordered on Monday. Just got the tracking today and it won't be here til this coming Monday. Not a HUGE deal, that's still pretty fast, but don't appreciate being lied to. Rating will change after I get the product and see if it was worth it.
The CEO is active with the community which is amazing. But product quality is always Top Tier
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