I've ordered 2 times from them I got…
I've ordered 2 times from them I got what I ordered both times and there are really good disposables
Binoid is a premier hemp brand specializing in creating products using all of the newest hemp cannabinoids such as THCA, Delta 8 THC, Delta 10 THC, THC-P, HHC, HHC-P, THC-H, THCM, Delta 11, 11 HXY THC and more! Binoid has a wide selection of vapes, gummies, tinctures, capsules, wax dabs and more!
Written by the business, not verified by us.Binoid CBD (binoidcbd.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major shipping delays, noting that tracking labels were created immediately while physical packages remained stuck in the warehouse for weeks without any movement. Many people also reported that customer support failed to respond to their inquiries, alongside repeated complaints about defective items, leaking devices, and vapes clogging quickly. Some reviewers were happy with the wide product selection available on the site, praising the delicious edibles, potent options, and generally smooth transactions. Others appreciated the helpful customer support team when reaching out for assistance in resolving occasional order complications.
Auto-generated from all reviews of this business. For reference only.I've ordered 2 times from them I got what I ordered both times and there are really good disposables
Do not order from this company. The tracking will stay stuck at “USPS is waiting for the package” and you won’t ever receive it. Customer service told me it’s not their problem once the tracking number is created.
I am relatively new to Bionoid from Hello Mood. Your products are much fresher and cost lower than Hello Mood by 1/2. Your products are AWESOME!
I placed an order at the beginning of last week, shipping said 3 to 5 days. As of this morning USPS says a label was created but they are waiting for the package to be dropped off. I am extremely disappointed with this company and I have emailed them twice to ask about my package but they have not responded. I wish they cared about there customers more and actually responded or atleast let me know when my package will get shipped. 😡
Don’t waste your time or money! Got the wrong product and customer service was helpful and made me pay shipping. The device in general felt low quality which leads me to think the oil would be harsh or awful. They can’t legally sell liquid diamonds. It isn’t real THC not A. Don’t waste your time or money with these fools
Horrible company. They have no ideas how to run a business, no customers service etiquette, no responses concerning your orders. Stay clear away from them!
I have been ordering from Binoid for years and their service has gone downhill. Yes, their products are good from what I have sampled. But that applies to the vapes only. I have tried the gummies and they don't get you high if that's what you want. I noticed a pattern with them. You order will not ship until the payment clears the bank, usually 2-3 days. But they send you a notice that you order shipped and they print out a label. I ordered using 4 day shipping. It took over a week to arrive. My last order arrived with several vapes in it that I did not order! I requested the bundle contain ALL NORTHERN LIGHTS, but I recieved vapes that I don't use. Another thing, I suspect they censure their reviews on their website. I have left several critical reviews that disappeared a few days later. If you go through their reviews, they are all 5 stars. All buisnesses can't please everyone, so where are the other reviews? I will be taking my buisness elsewhere.
Ordered a seven gram pen, was sent the incorrect pen and they would not give me a refund. Took a pull and the pen shoots out hot wax. The top of my mouth is blistered and it does this anytime you activate the pen. It just shoots up wax. My pen came with a very large air bubble and they claimed this was normal. I won’t be buying again, customer service is as horrible as their product
DO NOT BUY from this company I brought a disposable THC pen. It arrived exploded, clogged, unusable, and unchargable. They sent me a replacement and it arrived the exact same way this entire process was over the course of three weeks the shipping times are just lies and so are their reviews. I then contact customer support and request a refund. They approve it(only after trying to convince me for a few hours just to take some site credit which i couldn’t even buy anything with). Send an email and have the charge pending on my account. After two days, they removed the refund from my account before it could clear. I then have to dispute the charge which of course cleared immediately because i had videos and ss of everything that happened. This company is either fraudulent or incompetent. If you wish to use your money on a good product, and or be able to have your issues looked at with any level of competency buy from anywhere else.
I have a tumor on my spine, my doctor has refused pain medication because of fed and state laws. This is all that has gotten me through for my pain relief and respite from my chronic pain. Now they’re trying to prevent my state from ordering online for this medication🫨
Never shipped what I ordered can’t get a hold of anybody call my bank waiting to get my money back I wish I would’ve read the reviews first don’t waste your time with this company it’s a nightmare
This company is so bad I'm not even mad I can only laugh. My 1st order will be my last. Shipping is absolutely horrible.Been two weeks and still haven't received. Of course, it's the post office's fault, Right? There are hundreds of other negative reviews about shipping but I guess none are Binoid's fault. What a joke. Customer service could care less.
This is a company that will automatically set you up on a subscription. You can not call them and returning the product is costly. Once returned getting your money back is impossible. The product contains CBD and continuous use can damage your liver. Stay away from this fraudulent company.
SCAMMERS package never came said delivered. Don’t waste your money
Shipping is never my problem! Let me see that first! Quality that’s what I look for and Bionoids quality is great!
I have used Binoid for over a year, and they do make some mistakes, mostly sending the wrong flavor. This has happened more lately. There customer service is lousy. Will never use them again. Found someone else cheaper.
Pens clogged after a single use no matter what I did. I followed the instructions on the website and talking to customer service to get their advice. Contradicting advice, rude customer service professionals, and it took a week to process then had to wait three weeks for shipping. They also refuse to put anything other than 5 star reviews on the website, kinda feels illegal like false advertisement or something,
I placed three sperate orders for what I wanted on Friday. They told me to place another order, but I couldn't. The chat representative told me to place another order, but I couldn't because I had maxed out my credit card paying for the other two orders; which I admitted to myself, I did click the order button, so therefore they were not fraud. I could not place another order, because I had already placed three and my credit card was maxed out. I was kind of excited waiting for the item to arrive. I did not get a tracking number, which didn't bother me. When I went to look up my order, I couldn't find my account and ended up spending all day talking to their chat agents. It turned out they couldn't help me. And they weren't to pleasant about not being able to help me, and offered me no compromise, and then on top of that, guess what; I'm not going to be getting anything anyways. Anybody who has read this entire review should not shop here, avoid the headache. Also, If I still have your attention dear reader, this is not a publicly traded company, I couldn't find them on the stock market. Which may suggest this is a problem with management. However, it is nearly impossible to get rid of management of a private company. Also perhaps private companies do not have to disclose the truth behind their claims. I am not a lawyer. This makes sense to me. Thanks for reading, have a better day; and you don't need Binoid in your life.
I placed an order almost 3 weeks ago. They charged my credit card, but I have yet see the product.
I placed on order online Friday 3/6 @ 8 pm. It's now 8 pm Monday 3/9 (3 days) & I don't have a tracking number, have no idea where my order is & can't get anyone from Binoid to give me anything but attitude. WHERE IS MY ORDER? Update: 5 days after Binoid took my money, I finally have a tracking #. My order is sitting in Florida with no delivery date. Update: 3/14 & still no delivery! Either these bozos ripped me off or the mailman did! Binoid is now sending me 2 or 3 bogus tracking emails a day & refused to answer my questions .... Like WTF is my order? What A Crock! Are these bozos even operating in The U.S? 🤔 UPDATE: The bank has refunded what Binoid stole. Know what would be funny? If the merch was delivered NOW, 13 days after I placed an order. 'Cause then, I get it for FREE!!
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