Binoid is a premier hemp brand specializing in creating products using all of the newest hemp cannabinoids such as THCA, Delta 8 THC, Delta 10 THC, THC-P, HHC, HHC-P, THC-H, THCM, Delta 11, 11 HXY THC and more! Binoid has a wide selection of vapes, gummies, tinctures, capsules, wax dabs and more!
Written by the business, not verified by us.Binoid CBD (binoidcbd.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is poor. 63% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major shipping delays, noting that tracking labels were created immediately while physical packages remained stuck in the warehouse for weeks without any movement. Many people also reported that customer support failed to respond to their inquiries, alongside repeated complaints about defective items, leaking devices, and vapes clogging quickly. Some reviewers were happy with the wide product selection available on the site, praising the delicious edibles, potent options, and generally smooth transactions. Others appreciated the helpful customer support team when reaching out for assistance in resolving occasional order complications.
Auto-generated from all reviews of this business. For reference only.Absolutely terrible shipping and customer service. I was repeatedly lied to about the status of my order when it was obvious they have not shipped it yet. At the time I am writing this review, there is still no evidence from the USPS that they ever got the items I ordered from Binoid TWO WHOLE WEEKS AGO. Please don't buy from Binoid. There are plenty of other companies to buy from.
I got scammed, nothing delivered and no response
I have ordered from this company for over 2 years now. I have watched the quality of vapes decline, and the customer service turn into an abomination. Every single vape you buy from this company will clog and start pulling the concentrate inside the vape through the mouthpiece. You won’t get what you ordered; you could order a certain flavor, and these people will send you an entirely different flavor than what you ordered almost EVERY TIME. My biggest complaint, over the past year, orders have been taking nearly two weeks to get to my house, doesn’t matter if you pay extra for faster shipping, it gets delivered late EVERY TIME. Binoid’s customer service is an abomination, you will NEVER get someone to answer the phone or reply to an email. DO NOT waste your time with this company, there are so many other reputable online business to deal with. BE AWARE OF BINOID
I had no problem with the shipment. Only a few days and it arrived. Got Blazed 375mg for each gummy. Thinking this would be really strong, started with 1/16, then next day 1/8, today 1/4 and the effect is still very mild to non-existent. The big problem with this is dosing, obviously. I generally have a low tolerance, like 5 or 7.5 mg Delta 9 is sufficient. Not sure what the equivalent of one of these is to a Delta 9 but seems weak. A 375 mg one of these may end up being like 20 mg Delta 9. Disappointed.
Stay away! These ppl might send your first order out on time, but after that expect a nightmare. They send auto confirmation email 'your package has been shipped" meanwhile tracking doesn't move. They send out auto replies telling you not to worry. The USPS prob didn't scan the package when picked up/dropped off, which is the oldest excuse, but tracking normally doesn't sit "label printed" and nothing more as it moves through system. USPS scans at every stop. Do not use their customer service text. Its outsourced and once you give them your email to check your order, the have access to your bank account info and personal information. Most important, their product are pure garbage! I bought two identical vape carts; one was gone in 24 hrs, the other a few days. The difference? There's no consistency of product. They used cheap coconut oil, a lot of unregulated 'botanicals' and garbage. The amount of product is not measured or consistent, which is dangerous. They advertise 'live resin/rosen' I had one tested. Absolutely no Resin or Rosen. If you subscribe, good luck canceling. Customer Service consists of cut/paste answers. Ask a question out of the norm, there's no script. They cant respond. They will drag out and send you messages, hoping the one month will roll around. Their return policy is strict 30 days, not from the date recieved, the date you placed the order. It can take over a month to receive. How they remain open is beyond me. The worst part is anyone can purchase their junk. You don't scan a DL's or check off over 21, before entering the site. Kids and teens absolutely shouldn't use from Binoid. You'll detroy your developing brain and lungs. I could go on and on, but I will add, their vapes can give you an extremely painful, ulcerated sore or sores in your gums. Real sexy? Please dont waste your money. Their products may give you a buzz, but it's not the normal high expected. Some have made me sick and others make you violent. In my opinion, its no better than Spice.
The "high potency" gummies don't do anything for me. The vape pens clog frequently, and nearly sent me to the ER. Shipping is by far the worst I've experienced from any online company. They lie, and tell you it's the post office's fault, when the reality is they either have nothing to ship, or they just don't give a damn. I spent a good amount of money here only to receive bad products, and I definitely got the runaround when it comes to their terrible shipping. Believe me when I tell you there are other, better places online to shop.
DO NOT BUY FROM THIS SHOP! I bought a 7 gram thca vape and it was very weak for 1, plus maybe halfway through it completely stopped working, I was already experiencing clogging but than it completely shut the bed. The customer service is a complete joke! I had the 7 gram on a subscription in hopes I would like it, I did not and forgot to cancel so that's in me, but when the money was pulled from my account they then told me the 7 gram was out of stock, I was ok with that because I didn't like it anyway, and than they offered multiple replacements and when I accepted one of them they than told me they were out of stock. I than spent 2 weeks messaging back and fourth simply trying to get them to send me ANY indica vape because I had spent my money with them and need a vape.. after the 2 weeks of awful customer service I finally found there phone # and called and left a message, they didn't sound like they really cared, they did refund me for the order I waited over 2 weeks for. AVOID AT ALL COSTS!
Good god. They are a scam. They have the shipping label created and said “Oh, 2-4 business days. Nothing. Shifts all blame to USPS. Said to wait until June 5th. F me I guess?
I can echo the experience of the tracking label being created but for some reason the post office didn’t do their job. This happens so frequently it seems that there is either a very incompetent usps worker or Binoid is delaying our orders intentionally. Maybe they’re hoping you’ll forget you ordered and won’t ask about it. It seems when they’re asked about it, the package mysteriously shows tracking information. Come on Binoid. Do better. I placed my order on May 15. Label created 5/16. No usps updates so I emailed on 5/21 and was told it was picked up on 5/18 but the post office generally takes 3or4 days to scan packages. Really? On May 22 I had tracking information all of the sudden show up. Supposed to be delivered 5/26.
This company was quick to charge my card, however a shipping label has been created for 6 days and no movement at all! Won't order again will only purchase from a retailer, good lord this is like ordering off of temu and not getting your package for 6 weeks! No thank you, cut off my card access thru my bank
Their product left me with burns all in my mouth. Then they tried to blame me when it was their faulty product. It also smells like diarrhea. Sit it on your table? Your WHOLE house will smell like diarrhea! Want to hit it normally? It will spit piping HOT wax in your mouth instead and leave you with blisters and blood all in your mouth. If I dont get my money back I might have to sue for bodily injury.
I've used these guys for a few months now which has been a good chunk of orders, all of them from the moment I've placed my order to the moment it arrived are about 4-6 days so nice and quick and I hadn't had a single problem with a device until recently, I was really upset I reached out to support in the chat and they asked for some videos of my non working device and almost immediately approved me for a coupon or a resend of the broken item. They had my order ready to ship and sent me a confirmation code before we even ended our convo. This was four days ago and my replacement has already arrived. I'm very pleased with this website as the one I used to use started to get very shady. Amazing deals amazing products and prices and AMAZING customer service. 10/10 recommend to anyone who asks!
Ive bought vape carts before and the cart is so sticky it either never works or stops working about halfway through. Don't waste your money. The customer service here is terrible if anything is wrong with the product or its not delivered you are shit out of luck. They will not send you a new order and they will not refund you. Buyers beware!
I returned unopened products when I discovered their testing is both incomplete and outdated. This could mean they have distilled the thc from hemp by using chemicals and toxins like arsenic to name one. I have not received my credit refund despite several emails and their refund policy. They are not an ethical company. Choose another that shows the test results directly on their site.
At first I thought I was being scammed because the USPS Tracking was saying label created but they were waiting on package. I contacted support thru the website and was refunded for my priority shipping fee. USPS didn’t scan package even tho they received it. It came a week later
!!!!!!!!!!!!!DONT BUY FROM HERE!!!!!!!!! 00000 stars if it were a choice Cash grabbing Scammers thieves just want your money and never sent out product. then blame it on the postal service and conveniently say it will auto update placed the order 5/11 however 2 days later still traking number states awaiting package. not received by usps. Who can't send something they dont have. Then say oh they just forgot to scan it when they picked it up, and as soon as it gets to the next station it will update. You mean when you give it to them, because if they just forgot to scan on pick up the the next day when they sorted the post of the previous day it would have updated as most of it is automated. or when it changed states at the next transfer point it would update. I have driven multiple times across the country and driving only takes 3 - 4 days evan with delays from ny to ut. so Florida to ut shouldn't be much different and so 3 days later it still not here because they never had the intention to send it out anyway they are probably creating fake shipping labels and then when you inquire about the shipment witch i did and it's excuses oh its not our fault its the post office and we can't refund you, because its shipped already. Witch is a lie as the post office has not received the package and If they are having so meny problems with usps, do what a real legitimate business would do... change shipping carriers it that simple. So many to chose from ups, fed ex, Dhl express, evan Amazon has a separate shipping company and meny others with similar rates But because its fake or someone or group are intentionally stealing so they wont. Sad lost this potential customer for life and any one i can tell............................ !!!!!!!!!! DONT BUY FROM HERE!!!!!!!!!!!
Where to start? The shipping process took 4-5 days before it even made it into the mail. During that time, I received orders from 2 competitors ordered on the same day. I ordered 2 vapes and one cartridge. Their Blue Dream was not even remotely close to anything resembling blue dream, and both vapes have a very odd flavor. It tastes old, I'm unsure how to put it. They also elected to ignore multiple support requests, then told me that sometimes they don't ship them in protective packaging to keep dirt out, saying, "it depends on the batch since the mouthguard depends on the availability during production." Save your money, buy elsewhere. If not for the better product, but 100% for the better customer satisfaction. Mellow Fellow, Wildwood Vapes, there's no reason to shop with Binoid. There's a reason they advertise and offer 40% discounts and free vapes. Because once you buy once, you'll never be back. Gotta build that cart size! I'd give 0 stars if I could.
Placed an order for a set of 6 delta 8 disposable vapes. I received the order on 4/28 of a set of 6 THC-P disposable vapes. I immediately chatted with and emailed about receiving the wrong products. Was told on 4/28 that a shipping label was being sent to my email for a return slip so that I could return and get refunded for their mistake. It is now May 13th. I have emailed back and forth with someone EVERY DAY since May 1st. I still have not received a return shipping label although they claim multiple have been sent to the same email address that I’ve been communicating to them through. I’ve checked my spam/junk, inbox, trash and also checked for attachments in the original email chain. This company is ridiculous. I will definitely be disputing these charges with my bank and letting everyone know how their company operates.
Just like with so many other reviewers the shipping was horrendous. They state orders will take 2-4 days. My order arrived after roughly two weeks. They blamed the post office but after contacting the post office it turned out the company took five days to even bother dropping it off. Uncontrollable delays and issues happen with shipping all the time, but lying to customers and blaming the postal service for their own sluggish practices is how you immediately lose new customers.
My order was put under the wrong tier of shipping making it come later than it should have. I also am just out that money for the difference in shipping cost. I emailed the support twice and got no response. Item arrived on the day that I’m writing this and I’m realizing that they sent me the wrong item as well. I ordered a sativa strain, Techno City, and got a hybrid called Temple Kush instead.
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