quick and easy
Reply from Bitcoin IRA2026-04-20
Thanks, Stephen!
About Bitcoin IRA
Data updated- Website
- bitcoinira.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/2)
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About this business
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Written by the business, not verified by us.Is Bitcoin IRA legit?
Bitcoin IRA (bitcoinira.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What people say
John helped us all the way.
We've been making some changes with our account. John was extremely helpful at getting this finished for us. He was very helpful and kept an eye on the process calling us back when needed to confirm things. Thanks so much.
Reply from Bitcoin IRA2026-04-20
Priscilla, we're pleased to hear that John was extremely helpful with your account changes. Should you need anything else, we're just a phone call away!
Explaining the Distribution Process
I had many questions relating to the distribution process. John was able to answer all of my questions and walk me through the process so I could successfully complete the process. I cannot compliment John enough about helping me complete the process.
Reply from Bitcoin IRA2026-04-20
Woody, we're glad to hear that John explained the distribution process in a way that could help its completion. Should you need anything, we're just a phone call away. Have a great day!
she was able to resolve my issue really…
she was able to resolve my issue really quickly.
Reply from Bitcoin IRA2026-04-20
FJD, thanks for the feedback on our service team! We appreciate it
Easy to contact
Aliyah Jackson was very helpful in guiding me through the process.
Reply from Bitcoin IRA2026-04-20
We're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Pleasant interaction with a…
Pleasant interaction with a knowledgeable representative who was able to answer all my questions and guide me in action.
Reply from Bitcoin IRA2026-04-20
Keith, it's always a pleasure to hear from satisfied clients. Please don't hesitate to reach out if you need anything else. Have a lovely day!
Ana quickly helped me
Ana quickly helped me. After identity verification, she quickly found my bank's wire routing number and responded to Digital Trust for me.
Reply from Bitcoin IRA2026-04-13
Thank you for your feedback on Ana's support, Richard! We appreciate it!
prompt response from Ana Henry.
Reply from Bitcoin IRA2026-04-13
Thank you for your feedback on Ana's service, Mark! If you need anything else, just let us know.
Matthew
Matthew , is always helpful and a pleasure to deal with . Always helpful
Reply from Bitcoin IRA2026-04-13
We're so glad you're enjoying the BitcoinIRA experience, Gary! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Short wait time for rep
Short wait time for rep, Ana was helpful, knew what I needed, and provided it promptly, as well as confirming I was all set and whether I needed any additional assistance.
Reply from Bitcoin IRA2026-04-13
Thank you for your feedback on Ana's care! We appreciate having you as a client, Keith!
It was simple to get through the…
It was simple to get through the initial menu and reach someone who could address my concern. The person who worked with me, Ana Henry, didn't give up on the issue until we both understood completely what the issue was.
Reply from Bitcoin IRA2026-04-06
Robert, we're so glad Ana gave you the care needed to address your concern. Should you need anything else, please don't hesitate to reach out. Have a great day!
Always feel as Bitcoin IRA has my back
Always feel as Bitcoin IRA has my back. John is reliable and professional with responding to my questions. Thank you for your patience and thorough explanations! Very much appreciated! Denise
Reply from Bitcoin IRA2026-04-06
Denise, thank you for your feedback on John's care. We appreciate you!
Ana Henry at Digital Trust was friendly…
Ana Henry at Digital Trust was friendly and accommodative - very helpful!
Reply from Bitcoin IRA2026-04-06
Gregory, thanks for your feedback on Ana's service. Have a lovely day!
The Best Customer Service in the Industry
I recently worked with Ana and Rhianna on a time sensitive need for a distribution. Both of these ladies went above and beyond to provide excellent service to me. They treated me with genuine care always maintaining a friendly attitude. I have always had a 5 Star experience with Bitcoin IRA's customer service team. In today's world of AI, it is nice to know you can call Bitcoin IRA and reach a live, friendly competant agent!
Reply from Bitcoin IRA2026-04-06
Leslie, we're thrilled to hear that Ana and Rhianna were able to complete your distribution with flying colors. Should you need anything else, our live human support is here to help! Have a great day.
4 stars only be because issue is not…
4 stars only be because issue is not yet resolved. John was polite and professional.
Reply from Bitcoin IRA2026-03-30
Hi Jan, thank you for your feedback on John's service! We'd love to follow up but we can't identify an account by your name provided here. If we can help with anything else please reach out at 877-936-7175. Have a great day!
Service was great
Service was great. Joelle was very knowledgeable and helpful. I highly recommend.
Reply from Bitcoin IRA2026-03-30
GR, we're so happy to hear Joelle was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
She was very friendly and patiently…
She was very friendly and patiently walked me through the process.
Reply from Bitcoin IRA2026-03-30
We're so glad you're enjoying the BitcoinIRA experience, Michael! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
John was very professional and very helpful.
Reply from Bitcoin IRA2026-03-30
Thank you for your feedback on John's care! We appreciate you, Cathy! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
I had a couple of questions about my…
I had a couple of questions about my 1099-R. When I called customer support, I was placed in a call back queue, which was very convenient for me since I did not have to keep holding for an agent. I got a call back in about half hour and Michelle Ceballos from Bitcoin IRA helped me in a courteous and efficient way. Very happy with the support I received.
Reply from Bitcoin IRA2026-03-23
Pradeep, we're so glad you enjoyed the customer service efficiency. Thanks for leaving your feedback! If you need anymore help we're just a phone call away.
Lucas Sarcona was very helpful and…
Lucas Sarcona was very helpful and informative.
Reply from Bitcoin IRA2026-03-30
Thank you for your feedback on Lucas's care! We appreciate you, Doug! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.