Aliha was extremely helpfull in…
Aliha was extremely helpfull in directing me through my account for a better understanding of how to operate and control my assets. Thank you Aliyah
About Bitcoin IRA
Data updated- Website
- bitcoinira.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/2)
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About this business
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Written by the business, not verified by us.Is Bitcoin IRA legit?
Bitcoin IRA (bitcoinira.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What people say
Joy to speak with
This afternoon, I spoke with Abigail Ramirez, a CSR at Bitcoin IRA. Abigail was a joy to speak with and knew what she was doing, where to find information I asked about on the website, and made sure that I reviewed everything that needed to done and signed. She is an excellent resource for the company and anyone would be thrilled to deal with such a professional in the future!
Joelle listened to my problem and…
Joelle listened to my problem and assured me that my account was intact and safe. She answered all my questions and concerns.
Michelle was awesome
Michelle was awesome. Very helpful! Thank you Michelle!
appreciated assistance
Lucas Sarcona called me the next day after I emailed support about an experience I had with a scammer. We walked through bitcoinIRA’s agent verification process to help client’s filter scammers quickly. After going through the verification process, Lucas reviewed my account with me and everything was in good order. His willingness to help me saved my moving my account somewhere else. Thanks for the help , Lucas
Reply from Bitcoin IRA2026-06-08
Hi Steven, thanks for sharing your experience! Your security is our #1 priority, and we're very glad to hear Lucas was able to walk you through the verification process. If you need anything else, we're here. Have a great day!
I was in need of an immediate transfer…
I was in need of an immediate transfer of assets and Jacob reached out to his team to expedite and fulfill my request. He immediately gave a call back to inform me that my request would go through that same day. I Thank You very much!
Reply from Bitcoin IRA2026-06-05
Thank you for your feedback on Jacob's care! We appreciate you taking the time to review us!
Bitcoin IRA has always been professional
Bitcoin IRA has always been professional and helpful in answering my questions. This time it was information on a scam call we received and the representative was able to explain the scam and confirm that nothing had occurred within our account.
Reply from Bitcoin IRA2026-06-05
Hi Greg, we're sorry to hear that you had to deal with a scam call but we're very happy that we were able to sooth your worries. If you need anything else, please don't hesitate to reach out. Have a lovely day.
Ana was great at answering my question
Ana was great at answering my question. And I think Bitcoin IRA does a great job.
Reply from Bitcoin IRA2026-06-05
We appreciate the compliment, Deanna! Thanks so much for your feedback on Ana's service. If you need anything else, we're here. Have a great weekend!
I love that I get a quick response
I love that I get a quick response. It has always been with a rep that is stateside and communicates well.
Reply from Bitcoin IRA2026-06-05
We're so glad you're enjoying the BitcoinIRA experience! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
RMD and IRA transfer assistance
I called for assistance with RMD and cash transfer to another IRA. Michelle Ceballos guided me through the process quickly and professionally.
Reply from Bitcoin IRA2026-06-05
Thank you for your feedback on Michelle's care! We appreciate you, Jon! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
I got a call from what i suspected was…
I got a call from what i suspected was a scammer after he started asking very strange cold storage questions and asking if I wanted to execute the trade I made last night which was another red flag since I didn't execute anything. I asked for the handshake code and he hung up. I called by brokers direct line, yes direct, which he didn't pick up so it rerouted me to Ana Henry. She explained that they indeed have a scammer spoofing their number and teh first thing she did was ask for my handshake code. I immediately knew this was a legit BTC IRA agent. She confirmed I had no trades pending, took a report and forwarded to their security team. I changed my password and added 2FA authenticator versus text to the account and then had her freeze the account. If you want a ROTH IRA to hold your coin, this is the place to go. No issues in 10 years. Thank you Ana!
Reply from Bitcoin IRA2026-06-05
Hi Dan, we are truly happy that nothing happened and that we were able to sooth any worries you may have had. We're also glad to hear that we've had you on the BItcoinIRA team for 10 years! Thanks for being a valued client and for taking the time to give your experience with Ana's service. Have a great day!
Great Care and 1st Class Service
Kayla was kind, efficient, and gracious. We got thru the fee process without frustration - unlike the previous attempt to resolve the fee issue. Thank you for your Patience and Professionalism Kayla.
Reply from Bitcoin IRA2026-06-05
Carlos, we're here to help and we're so glad that Kayla was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Michelle Ceballos is the best!!
Michelle was very knowledgeable, friendly, and patient. She helped me understand the online sales page, and I made two successful trades. Thank you, Michelle Ceballos!
Reply from Bitcoin IRA2026-06-05
Thank you for your feedback on Michelle's care! We appreciate you, Nancy! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
Customer Service Rep ABIGAIL R. was…
Customer Service Rep Abigail R. was superb! So nice, friendly, patient, and very professional. She understood my concern & solved my issue.
Reply from Bitcoin IRA2026-06-05
Thank you for your feedback on Abigail's care. We appreciate you, Villa! If you have anymore questions in the future, please don't hesitate to reach out.
Very Helpful and Polite
Reply from Bitcoin IRA2026-06-05
We're so glad you're enjoying the BitcoinIRA experience, David! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Abby was very competent and pleasant
Abby was very competent and easy to talk with regarding resolving my issue. Actually, she was a delight and a pleasure to talk with as we worked through the issue.
Reply from Bitcoin IRA2026-06-05
Thank you for your feedback on Abby's care. We appreciate you, Garrett! If you have anymore questions in the future, please don't hesitate to reach out.
I was able to get statements showing…
I was able to get statements showing the value of my accounts
Reply from Bitcoin IRA2026-05-29
We're so glad you're enjoying the BitcoinIRA experience, Vernon! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Michelle C was very helpful
Excellent customer service
Reply from Bitcoin IRA2026-05-29
We're so glad you're enjoying the BitcoinIRA experience with Michelle, B! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Abi was most helpfull
Abi was most helpfull. I felt that it was time well spent. She listened to my questions and answered with thoughtful clarity. Thank you Abi Much Appreciated Paul
Reply from Bitcoin IRA2026-05-26
We're glad to hear that Abi listened and answered your questions with thoughtful clarity. If you need anything else, please don't hesitate to reach out, Paul. Have a great day!
Excellent Customer Support - Timely!
When I called today for support I was really impressed with the customer service! Abigail was articulate, calm and willing to help me out in whatever way she could. My issue was resolved in about 5 minutes. She also got to the root cause of what was happening with my account and offered solutions. After spending over an hour today stuck in a loop with my insurance company this morning, my experience with Bitcoin IRA was nothing short of fantastic! Thank you!
Reply from Bitcoin IRA2026-05-26
We're glad to hear that Abi was able to assist you calmly and with useful solutions. We're happy to hear that you're enjoying the BitcoinIRA experience. If you need anything else, please don't hesitate to reach out, Eileen. Have a great day!