Security
By reviewing the procedures used to prevent fraud loss of assets, John was able to assure me that my assets were safe. His handling of my questions was very professional.
About Bitcoin IRA
Data updated- Website
- bitcoinira.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/2)
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About this business
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Written by the business, not verified by us.Is Bitcoin IRA legit?
Bitcoin IRA (bitcoinira.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What people say
Kayla was patient and focused on my…
Kayla was patient and focused on my issues. she took the time to verify account activity and made the suggestion to increase the account security. I appreciate it.
Michelle was very helpful and kind
Michelle was very helpful and kind. Got just what I needed!
Warning
Bitcoinira is a site that should be avoided, I only got back a penny because of the help I had from Celestial~~Drifts. Warning
thank you for all of your help abigail …
thank you for all of your help abigail i really truly appreciate it.
Ana was very courteous
Ana was very courteous, knowledgeable, and took care of my problem.
Michelle was fast
Michelle was fast, pleasant and fun to work with.
Phone Phishing Incident
I had an experience of a group of people impersonating Bitcoin IRA. They used the exact number that Bitcoin IRA would use. They called about a withdraw and wanted to see if I authorized it. Which I said I did not. Then I was transferred to a tech support guy that was asking a bunch of questions. The ones that stood out were if I have a hot or cold wallet that was connected to my account, what that particular wallet was, and if I had access to that wallet from my phone. I brushed off those questions saying I never use my cold wallets on my phone. They then wanted me to go to a website (that I can't remember) from my phone. That is when I asked for their names and that I would give them a call back... I called the same number that called me and was speaking to someone actually from Bitcoin IRA. Her name was Abigail and she took down everything that I could remember. She did an amazing job with making sure that my account was safe and that the incident would be reported. I want to thank her for her support. Be careful out there!
We Need More Aliyahs
Aliyah is focused on both her vital trade and her grateful customers, at least as far as this customer can tell: she addressed an inquiry I had lodged after hours in a thorough and thoughtful exchange, allowing me a critical moment to clarify my situation/needs. People like Aliyah make businesses like Bitcoin IRA industry standard-setters, and I wish there were more like her. I know you do too. Good luck finding such; maybe you should just promote/bonus her….
Aliyah made a great effort to assist me…
Aliyah made a great effort to assist me with what I needed. She was professional, knowledgeable and pleasant.
Joelle was very nice and answered all…
Joelle was very nice and answered all my questions.
Abi was very polite and professional
Abi was very polite and professional. She addressed my issue, and because there was going to be a delay, promised to respond to me directly via email instead of having me wait on the phone. And that is exactly what she did. My ETH staking issue has since been resolved.
It’s grateful to speak with Aliyah.
It’s grateful to speak with Aliyah. I don’t like the CHOICE website I can’t cash out.
Abigail Ramirez Excellent Support
Abigail Ramirez has been so great in providing the support I needed & fulfilling both times my requests after confirmation of my credentials, she then proceeded to fulfill such requests.
Assistance received from John over the phone
I have spoken with John on a previous occasions prior to today, and each time he was kind, professional, and extremely patient. He took the time to walk me through the steps of the Two-Way Call Verification process and ensured I fully understood the documents process via email.
Joelle was VERY helpful
Joelle was VERY helpful. She "held my Hand" through the whole process of my transaction and politely and thoroughly answered every question that I had.
Outstanding Customer Service
Abigail Ramirez assisted me in resolving an issue that turned out to be nothing more than an IT matter. She stayed on the phone with me the entire time rather than simply saying "Try this." Outstanding customer service!
I have worked with Bitcoin for…
I have worked with Bitcoin for severaral years now and had my share of problems getting accounts set up, transfering funds and buying and selling crypto. But Abi handled my recent distribution (from request to check in hand) in an efficient professional manner and had a cheerful bright smile in her voice the entire time.
Excellent all around!
From the beginning to the end
From the beginning to the end, my conversation with John was very pleasant. He had a solution and stayed on the phone until he knew it was completed on both ends so that the issue was resolved without a doubt. Through this entire process, John was very respectful and sincere about wanting to help me out. This cannot be overstated, customer service in our society in general has suffered tremendously. John was a breath of fresh air!