Abigail was very helpful
Abigail was very helpful and efficient.... thx!
Reply from Bitcoin IRA2026-05-26
We're glad to hear that Abi was helpful and efficient. If you need anything else, please don't hesitate to reach out, Sheila. Have a great day!
About Bitcoin IRA
Data updated- Website
- bitcoinira.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/2)
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About this business
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Written by the business, not verified by us.Is Bitcoin IRA legit?
Bitcoin IRA (bitcoinira.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-31.
What people say
The rep was superb in answering my…
The rep was superb in answering my questions with clarity and care!
Reply from Bitcoin IRA2026-05-26
We're so glad you're enjoying the BitcoinIRA experience, Lloyd! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
As usual Fred was very helpful!
Reply from Bitcoin IRA2026-05-26
We're so glad you're enjoying the BitcoinIRA experience with Fred, John! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Joelle is like the ideal Customer Service Rep
Joelle was like Super helpful/terrific in walking me through the entire process on the app after the Two ID verification, which is also excellent. She really knows her job, hopefully BitcoinIRA.com can at least give her a $1,000.00 bonus for her knowledge, Customer Service Skills & abilities, she really is understanding and just outstanding at her job!!!
Reply from Bitcoin IRA2026-05-26
Joelle is wonderful, we agree! Thanks for sharing your experience, LeRoy! We've passed it along to our team for review. Have a great day.
Abigail was very pleasant and helpful…
Abigail was very pleasant and helpful in explaining the withdrawal process, and helping me find where that is on the website. She assured me that the website is being upgraded to make thins easier to find, too.
Reply from Bitcoin IRA2026-05-08
We're so glad you're enjoying the BitcoinIRA experience with Abigail, JW! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
I was in need of a beneficiary change
I was in need of a beneficiary change. I worked with Ana Henry who assisted me in making the needed changes changes. With her help, the process went seamlessly.
Reply from Bitcoin IRA2026-05-08
Thank you for your feedback on Ana's care! We appreciate having you as a client, Larry.
Efficient
Efficient, friendly and knowlegeable.
Reply from Bitcoin IRA2026-05-08
We're here to help, Deac! Thanks for sharing your experience with BitcoinIRA.
Listened carefully to my request and…
Listened carefully to my request and promptly directed me to the proper resource to address my questions. Thank you.
Reply from Bitcoin IRA2026-05-08
We're so glad you're enjoying the BitcoinIRA experience, James! Please don't hesitate to reach out should you need anything else.
Abigail R.
Abi, from Bitcoin IRA, was great! She was friendly, professional and courteous. She was able to handle my request immediately.
Reply from Bitcoin IRA2026-05-08
We're so glad you're enjoying the BitcoinIRA experience with Abigail at the helm! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Lucas was very helpful and knowledgeable
Reply from Bitcoin IRA2026-05-08
Thank you for your feedback on Lucas's care! We appreciate you, Mark! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
John was very knowledgable and helpful.
Reply from Bitcoin IRA2026-05-05
Arvind, we're so happy to hear John was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Helpful and patient
John Lutes was incredibly helpful and patient while he helped me complete my transaction
Reply from Bitcoin IRA2026-05-05
Thank you for your feedback on John's care! We appreciate you, Jackie. If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175
Abbie was very helpful
Abbie was very helpful in responding to my queries. She was understanding of my situation and did all she could to get me the help and results I was seeking.
Reply from Bitcoin IRA2026-05-05
We're so glad Abbie could help, Kurt. If there's anything else we can do to make your experience better, please don't hesitate to reach out.
Lucas was awesome!
Lucas answered all my questions professionally and with a lot of patience:) I have been with Bitcoin IRA since 2018 and think they have excellent service and security around my assets.
Reply from Bitcoin IRA2026-05-05
Thank you for your feedback on Lucas's care! We appreciate you, Sheila. If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
Lucas
Lucas, took me through every step that i needed on, to get what i needed. thanks you
Reply from Bitcoin IRA2026-04-29
Thank you for your feedback on Lucas's care! We appreciate you, Zulema! If you have anymore questions in the future, please don't hesitate to reach out at 877-936-7175.
Joelle helped me pass important…
Joelle helped me pass important information along. Thanks!
Reply from Bitcoin IRA2026-04-29
Nathaniel, we're so happy to hear Joelle was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Joelle, outstanding customer service
Joelle went above and beyond to answer all my questions, help me with technical issues I has having trouble with, ensure that the transaction I was doing was completed correctly and called me back days later to confirm everything was resolved to my satisfaction. Thank you Bitcoin IRA for having representatives as helpful and professional as Joelle.
Reply from Bitcoin IRA2026-05-05
Maria, we're so happy to hear Joelle was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Great customer service
Each individual BitcoinIRA customer agents in my experience has provided knowlegeable, excellent customer service - they really do care about each customer. They have an excellent product offering with top notch security practices and easy to use user interfaces.
Reply from Bitcoin IRA2026-04-29
We're so glad you're enjoying the BitcoinIRA experience, JP! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Jacob was professional and courteous
Jacob McMillian was professional and courteous as he answered our questions about beneficiaries.
Reply from Bitcoin IRA2026-04-29
Thank you for your feedback on Jacob's care! We appreciate you, AB!
Great customer experience - fast, smart, joyful!
I've just found that every customer service call I've had was fast, to the point, helpful and your team is able to resolve quickly.
Reply from Bitcoin IRA2026-04-20
Jody, we appreciate your feedback on our customer service and we're so happy that we're delivering great support for you. Should you need anything in the future, please don't hesitate to reach out!