Abigail was patient
Abigail was patient, professional, and polished.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Written by the business, not verified by us.Bitcoin IRA (bitcoinira.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-31.
Abigail was patient, professional, and polished.
Excellent service and was looking out for my interest. Thanks!
I have had many questions for BitcoinIRA over the years and some times it has not been easy to get fully correct answers to them. I get the impression than management is usually very very busy coming up with and implementing the latest and best in crypto investiing, and this leads to errors or less than full information released to your web site. I asked Ana if they will accept crypto from off line wallets like Ledger, into their new Freedom Accounts and she said simply "yes"! That was the answer I wanted and it was later confirmed by Diego. I will be testing that very soon and hope that future questions will be answered as quickly and well.
Always a five star experience when dealing with Bitcoin IRA, I always deal with Mathew Markowitz, top-notch customer service and always keeping me up-to-date on my account and everything that's happening with Bitcoin IRA
Abigail was very helpful to me getting the information I needed to complete my transaction. She was courteous, knowledgeable, and kind.
Bitcoin IRA agents are always very helpful and professional. I was speaking with Abigail Ramirez today and she was very patient, explained the problem well and helped me resolve my issue. Thank you Abigail.
Joelle was fantastic — she got right to the heart of my issue, while remaining so relaxed and easy to talk to. Thank you!
Customer service is always quick and helpful. Security is a top priority. Thanks Ana!
My experience with Abigail Ramirez was absolutely fantastic. She was well spoken, provide clear instruction, most helpful, extremely patient, and most pleasant to speak with. Please give her a nice big fat raise!! :)
Abigail R. was attentive, patient,and professional in helping me xfer funds from another brokerage account. You're lucky to have her!
This “organization” is less than honest. Their fees schedule is hardly client beneficial. They are cash collectors! They’ll take your money all day long and process your digital coins as well and charge you unreasonable fees for sales AND purchases! Hardly an upstanding customer friendly company! Distributions are hardly timely. They will make claims over the phone then give excuses for their “distribution” team - whom they will not let you speak to directly. Ana and the “Front Office” become the scapegoats who field excuses the administration doesn’t want to face.
Quick response. Professional and courteous. Feel extremely secure with the two-way call verification, that’s awesome. It really makes me feel safe about my funds.
Abigail put up with a bunch of foolishness on my part and was always, and I mean ALWAYS professional and kind. It was an enjoyable experience being so well treated I wanted to come up with more problems to be solved 🤔😆 I think the date was right. .
Quick and convenient. Agent was helpful and courteous. Only suggestion is you allow updates of credit card info online.
The agent was very professional and quick to resolve my issue.
Alex was excellent in explaining the many different options to purchase crypto and staking your coins.
Joelle was very knowledgeable and provided clear verbal instructions to correct my sell order for additional liquidation that covered the fees including the ACH fee. Nicely done Digital Trust! Thanks
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