Make yourself comfortable.☁️ Underwear, loungewear and apparel🌱Certified Organically Grown Bamboo Viscose🌎 Proudly B Corp and 1% For The Planet
Written by the business, not verified by us.Boody US (boody.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, remarkable softness, and breathability of the bamboo fabric used in their comfortable everyday undergarments. Consumers constantly highlight the incredibly helpful and efficient customer service team, noting that representatives consistently provide fast solutions and very friendly support. Some reviewers were not happy with frequent order discrepancies, mentioning missing items, incorrect sizes received, or clothing sizing that ran quite small even when ordering a larger size. A few other people also felt that navigating the returns process was frustrating, alongside experiencing occasional delays or missing promotional gifts in their packages.
Auto-generated from all reviews of this business. For reference only.First of all your undies are perfect. Secondly your customer service was quick, to the point and very friendly and kind. This is a top notch company and I will continue to spread the word to my family and friends. Thank you Michele
This brand offers the most comfortable, durable, and breathable undergarments I've had so far, without compromising looks. [I need to look good ; ) ] Recently I had to email them with a question and they replied very quickly (during the holidays no less), and with a very personable, considerate, and informative reply.
The company is very responsive to questions. They also make such high quality clothes. I can't believe how comfy the clothes are. I have a couple of the 3/4 sleeves shirt, a pair of joggers and a pair of yoga pants. The material is thick and soft and holds up well. My only sadness is that there aren't more colors.
These are hands down the most comfortable socks and underwear I’ve ever worn. The softness, fit, and breathability make a real difference day to day. They’re comfortable without being bulky, and gentle on the skin without feeling delicate. Once you try them, it’s hard to go back. Boody has earned a loyal customer.
Great product and delivered promptly. My Mum loved her tops!
Amazing customer service, fast shipping, and I absolutely love the bras!!
Great leggings and underwear. Helpful customer service. Will order again!
I love the quality of the clothing, and the customer service is outstanding!
Briony was a great rep who helped to assist me in a package I mistakenly sent as part of my return. She was able to locate the package and have it returned to me. Her attention and customer service-oriented attitude made me want to be a repeat customer of Boody, knowing that reps like her are working behind the scenes for an amazing brand. I can trust buying from this brand not only in terms of quality clothing but also knowing that if anything does go wrong, they will treat me with the utmost attention.
Recently, I decided to overhaul my life with cleaner, more sustainable products that don't contain microplastics or arent made with harsh chemicals. I started in the sleep department, replacing bedding and pajamas + loungewear, as i spend alot of time in my PJs. They are typically what i reach for when the work day is over. I had never heard of boody, but while searching for either silk or cotton pajamas online, i found an article that detailed the top10 brands of "healthy material" pajamas, and boody was on the list.After checking out their website and originally their vegan silk line, i made my initial purchase which included 6 pcs from the vegan silk collection. i quickly learned that the pajamas had the feel of a silk peice, but were more sustainably made, easier to care for, and were made for organically grown bamboo. Of course i was thrilled. i ordered the long sleeve top and pajama pants in the white ( for a gift) and the garnet color in the shorts, tank, + the short sleeve and long sleeve tops to mix and match the shirts for different occasions.I also ordered two of the bamboo sleep shirts. A few hours later, after further going through their website, i placed a second order with some of their traditional bamboo pajama pcs, some for me, some for gifts for Christmas. Then came the waiting game. The first order came very quickly... to canada i believe it took about a week. I was pleasantly surprised when i opened the box. The quality of everything was amazing. The feel of the pajamas was .. In one word Luxurious. My friend loved the set I gifted her. The fit was so beautiful and draped my body perfectly. Then the second order arrived, and i was again impressed. I have been living in them ever since they arrived, and i am excited to get home to change in to my PJS everyday. The biggest thing for me though, is that the PJS dont make you sweat! They are soft, warm and cozy but thermoregulating. I normally overheat, and wake up drenched even in the winter, but not in these. They kept me warm dry and comfortable all night long. I did reach out to customer service as two items from my order which were intended as gifts had some pen marks where the buttons were meant to be, and they quickly replied to my query, offering me two solutions to either re ship the items, or to refund the price of them. I was overall beyond thrilled with the quality of the products, and the customer service. I just placed my third order today. I am officially hooked!!! If you are new to the brand, don't hesitate, you won't regret your purchases. Every single thing was amazing!
My order was returned to sender and the only reason I can see why this happened is because DHL, who Boody uses to deliver orders in Ontario, gave it to another third party shipper (T Force) to deliver. They delivered to Canada Post when they were closed. T Force should know what Canada Post's hours are and deliver when they are open. This was a Christmas gift and now the person receiving this gift will have nothing to open Christmas Day. Terrible customer service.
Hi Deb, Thank you for sharing your feedback. We’re truly sorry that your order didn’t arrive as expected and completely understand how disappointing this must have been, especially since it was intended as a Christmas gift. We’ve reviewed your order and delivery process and wanted to provide some context. Looking at the order confirmation, the shipping address we received at checkout was slightly different from the one you confirmed with us, and may have contributed to some confusion for the carrier, resulting in the parcel being marked as “Undeliverable - Returned to Sender.” As soon as we became aware of the situation, we organised a replacement order to be shipped to you as a priority, at no extra cost, and we hope it has now reached you safely. We also refunded the shipping cost from your original order as a gesture of apology. While we know this doesn’t take away from the experience of the delay, especially with it being a Christmas gift, we hope that these steps helped make things right and demonstrate our commitment to our customers. Your experience and feedback have also been shared with our logistics team and shipping partners so we can continue to improve our delivery processes. If there’s anything else we can assist you with, please don’t hesitate to follow up directly in our previous email exchange. With Gratitude, ~ Team Boody
Boody product are amazing and the customer service is excellent as well. Great product with good quality and glad it has organic fabric.
Well, l finally found a brand of clothes that stands up to its promise in quality for the $. The clothes will last you for years. They look, feel and wash amazing. I promise you that you won't regret this purchase. Thank you! Boody..
I placed 2 orders and have received them both. One was complete but the other was missing 2 items and wrong size in 1/2. I have reported but nothing conclusive in reply as to what is going to happen to resolve. Also when ordering there were offers of free gifts which i chose sizes excitedly but nothing came. I would love to hear from you to go further.
Hi Karen, Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with your recent orders. We’ve been in touch via email to address the missing items, sizing discrepancies, and the free gift concerns you raised. A replacement order for the missing items was shipped on Wednesday 17th, and we’d love the chance to resolve any remaining concerns regarding the gifts. We completely understand how disappointing this experience must have been, and it’s always our goal to ensure every order reaches our customers as expected. If you see this and would like to connect, please reach out directly to our team so we can make things right. Thank you again for bringing this to our attention. With Gratitude, ~ Team Boody
I’m really happy with the look, comfort and quality of the padded crop bras. They’re also affordable which I really appreciated. Thx!
Wonderful company. Quality clothing and reasonably priced. Soft bamboo material and sizes are spot on. The support of the bras is amazing, I am large chested and was skeptical but they give great support and are super comfortable.
Quick and helpful customer service. The holidays are notoriously bad for shipping, but the Boody team was very helpful and timely! LOVE the product too! I've been looking for some base layer tanks that are long enough, but still flattering!
Everything is always super comfy, great quality, and well-fitting.
I absolutely love Boody. Their products are so comfortable, soft and made right!! If you ever need customer service, you won’t be disappointed. Thanks again, Boody!
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