They were on time
They were on time, careful, and helpful.
About BookOnline
Data updated- Website
- bookonline.com
- Category
- Travel & Vacation
- Location
- United States · Cocoa
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/33)
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Is BookOnline legit?
BookOnline (bookonline.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 76% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What people say
Great service person was very friendly…
Great service person was very friendly and helpful.
Computers anger me before reaching a human
By the time I reach a human I am in a bad mood after dealing with a computer and it is hard remember the human is in no way responsible for the stupidity of the computer software. Now I'm required to include my email address for an ANONYMOUS feedback.
Diligent representation provided
My representative was able to answer many questions that had even after speaking with more than a few Expedia representatives. I appreciated his determination to get me some answers. Good job!!
Fast and easy
Avoid BookOnline.com at all costs
Avoid BookOnline.com at all costs. They use deceptive, sponsored search ads designed to impersonate official hotel websites, tricking you into believing you are booking directly. In reality, they are a third-party reseller charging massive, hidden markups and tacked-on junk fees.Their customer service is completely non-existent. I spent several hours on hold across multiple phone calls, waiting for over an hour each time without a single representative picking up. They lock you into inflexible, non-refundable policies and then completely ghost you when you need support. This site operates on predatory practices. Do your research, book directly with your hotel, and stay far away from this platform!
Friendly and helpful
THIS HOTEL IS A SCAM
I made a reservation on Expedia for this hotel on the July 21st. My plans changed and I canceled the reservation on July 23rd before 4pm. According to the policy on my reservation, I would receive a full refund. Expedia confirmed this, and I have a receipt showing no charge. A few days later I see on my credit card that I was charged for the room. I called the hotel and they accused me of staying there and sent a confirmation card with MY FORGED SIGNATURE. The manager refused to give his full name and they accused me of lying. I am now disputing with my bank. DO NOT STAY AT THIS HOTEL. I am so aghast they forged my signature. I will be filing complaints with the parent company and the better business bureau.
Easy hotel booking online.
Booking process was easy
The room was easy to book and…
The room was easy to book and reasonable.
This went so quickly I am trying to…
This went so quickly I am trying to make sure im booked
Good booking
It was fine
It was fine. It was fine
It was easy to book online
Quick and efficient
Besides having to cancel a booking…
Besides having to cancel a booking because I changed the room from 1 bed to 2 and the site changed the dates automatically, it was an easy experience.
It was easy to navigate however a…
It was easy to navigate however a little pricey!