I get to have my favorite and…
I get to have my favorite and interesting books within the cost that not high and as well the books condition are in good shape.
About Books n Bobs (ONLINE BOOKSTORE)
Data updated- Website
- booksnbobs.com
- Category
- Media & Publishing
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 77 reviews
- Replies to negative
- 40% (2/5)
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About this business
Online Bookstore Selling Curated Secondhand Books
Written by the business, not verified by us.Is Books n Bobs (ONLINE BOOKSTORE) legit?
Books n Bobs (ONLINE BOOKSTORE) (booksnbobs.com) has a 4.7 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive variety of preloved books, noting that it is very easy to discover rare titles, older authors, and vintage classics at wonderful prices. Buyers are also extremely happy with the secure packaging and the fact that the actual book conditions perfectly match the detailed descriptions provided on the user-friendly website. Many people appreciate the prompt shipping service and state they look forward to making future purchases. Some reviewers were not happy with occasional delivery delays, longer turnaround times, or delivery couriers leaving parcels in common areas without proper direct notification.
Auto-generated from all reviews of this business. For reference only.What people say
Speedy delivery
I haven't received my books yet
I haven't received my books yet; it takes quite some time to ship out (6 Sep 2023) & it even took longer for delivery services (PGEON - Tracking ID NC77FM). The current status is on hold since 9 Sep 2023. I have contacted to PGEON customer service, still no new update on the delivery date.
Reply from Books n Bobs (ONLINE BOOKSTORE)2023-09-26
Hi Kelvin, we're sorry about your experience, but it does seem a little unfair to blame us for the performance of the courier, you weren't happy with the first one as they wouldn't bring the books all the way to your office, as they had to go through security checks, so left it at the reception (something which is quite normal). We happily switched to a different courier (which you agreed to) who, it seems, have had a slight delay in delivering, which they had completed within a day or so of your review. Again it does seem that the review is better targeted at the courier companies involved, much as we wish we had the power to improved their service, we are a small company and thus have none.
Highly Recommended
Quick delivery. Easy to order website. Discounts is a plus!
Browsing
Good site. Great service. I would like to see more categories for sorting and browsing. TQ!
Reply from Books n Bobs (ONLINE BOOKSTORE)2023-07-28
Hi Simmon. Thank you for your feedback. There are currently 50+ book categories and sub-categories available on our website. To view all categories, just go to Menu > Books and you'll see the complete list of categories :)) On top of that, you can also choose to browse by clicking on product tags assigned to the books. There are 1,000s of tags available to help you find topics that you like.
Swift delivery of goods upon order.
the courier
books n bobs is great. the service is great. the pre-loved books also still in good condition. the books are wrapped securely when i received the parcel. the problem only lies with the courier (Line Clear Express). this is my first time ordered with books n bobs. i thought u using common couriers like ninja van, j&t, pos laju n etc. this is my first time also received parcel from line clear. i dont have issue with common couriers as they can easily find my house without even dm me to send the location. but line clear, their rider unable to find my house, he dm me. of course i helped him by sending the location n everything, image of my house... the parking... but he was so rude in the conversation. here is what happen, at 1.12pm he called n whatsapp me to send location, i said ok. while i was typing to send the location n pictures, at 1.13pm he asked me to hurry up as he has many parcels to send. i said im at my office n currently i am typing to send him the location. but he seems pissed off n said "that's why i ask u to send the location" n i said that's why im typing. eventually he did not send me the parcel. the status keeps on failed since may 31st. on june 2nd then i receive the parcel, from different rider of course. i dont have problem with books n bobs, just that for the courier part maybe can change to common couriers like j&t, pos laju, ninja van, city-link, because in my opinion these couriers, in their system, maybe it covers many location even rural suburban. what i mean is when their riders search for my address in their system, they can easily find. but line clear, maybe their location system is not so good. common couriers rarely call or dm me to send location, they only dm to inform that parcel has been delivered. maybe line clear is actually a good courier, but it's just that this is my first time received parcel from them n this first time experience is a bad experience i was getting. im really ok if riders cannot find my house n they want me to send the location, of course totally ok, but if rude of course we dont like it. when i already send the location, he said cannot open it, i send to him the "apple" map, not google map, maybe he's using android. so i made effort to send the google map location, picture of my house, the car, the parking, after that he did not replied anything, n status went failed n on june 2nd i received the parcel with different rider.
Packing of Books
The packing caused the books covers' bent over. It was very disheartening for book lovers like me. Hope you do something to improve book packing.
The online ordering is easy and the…
The online ordering is easy and the delivery is very prompt. Perhaps, Books n Bobs could look into reducing its prices to make it more affordable?
Reply from Books n Bobs (ONLINE BOOKSTORE)2023-06-02
Thanks for your feedback. And we hear you, Cyrus. Our prices are perhaps not the cheapest but we aim to provide excellent services and great range of books. The process of listing the books and fulfilling orders are highly labour intensive, and we have bills to cover too. We do offer coins redemption programme, regular promotions, and sales which you can take advantage of. Furthermore, you can find book at lower prices at our physocal store @ GMBB and our regular pop-up events :)
I am very satisfy with the service…
I am very satisfy with the service overall
I was delighted that I could finally…
I was delighted that I could finally get my hands on Anne Bishop's first book in the trilogy , "Daughter of the Blood". Now I'm looking forward to the second and third books. I do hope to get them soon. If there are readers who can send their copies of "Heir to the Shadows" and "Queen of Darkness" to Booksnbobs, be assured that I would treasure them. Ha,ha.
The books bought were in good condition…
The books bought were in good condition & delivery was faster than I expected. No doubt second purchasing would come in near future.
The buying experience was great
The buying experience was great! Selection of books, online purchase and delivery met my expectation.
Variety of books to choose from
Variety of books to choose from. Good quality books. Affordable prices.
I’m impressed with your service
I’m impressed with your service. My only wish is that there are more titles of fiction from Asia and Africa.
Fast delivery!
This is my first purchase with Books and Bobs. The fast and accurate delivery is truly commendable. Although they do have a wide selection, I do hope they grow and add even more titles to their stock.
Fast processing
Very bad service
Very bad service, myvfirst time , parcel still not recieved. The courier messed up the delivery and i am still waiting.
Reply from Books n Bobs (ONLINE BOOKSTORE)2022-10-09
Hi, we're sorry for your experience, but as I think we eventually helped you understand, you gave us the wrong phone number, so the courier was unable to contact you for delivery, and your guardhouse refused to take the package. We are happy to have recieved your thankyou email after you recieved your book. Best regards Books n Bobs
Fast delivery and good price
This was my 3rd time buying from Books…
This was my 3rd time buying from Books n Bobs. Happy to say that you never disappoint. Keep up the good work!
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