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Media & Publishing

Books n Bobs (ONLINE BOOKSTORE)

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279 reviews

4.7279 reviews
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About Books n Bobs (ONLINE BOOKSTORE)

Data updated
Website
booksnbobs.com
Category
Media & Publishing
Location
Malaysia
Status
Unclaimed
Last 12 months
77 reviews
Replies to negative
40% (2/5)
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About this business

Online Bookstore Selling Curated Secondhand Books

Written by the business, not verified by us.

Is Books n Bobs (ONLINE BOOKSTORE) legit?

Books n Bobs (ONLINE BOOKSTORE) (booksnbobs.com) has a 4.7 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive variety of preloved books, noting that it is very easy to discover rare titles, older authors, and vintage classics at wonderful prices. Buyers are also extremely happy with the secure packaging and the fact that the actual book conditions perfectly match the detailed descriptions provided on the user-friendly website. Many people appreciate the prompt shipping service and state they look forward to making future purchases. Some reviewers were not happy with occasional delivery delays, longer turnaround times, or delivery couriers leaving parcels in common areas without proper direct notification.

Auto-generated from all reviews of this business. For reference only.

What people say

My new favorite place to shop books..

I love Books n Bobs so much I'm always on your website scrolling looking at books though I don't plan to buy anything. I love the shopping experience. However there are some part about the website which I found it not user friendly. It is not very organized. At least for me. Except for that, I love everything about Books n Bobs. I love the fact that I can shop books which in a good condition with cheaper price. 😊

Reply from Books n Bobs (ONLINE BOOKSTORE)2022-07-30

Thank you very much for your review and your orders. We would love to learn more about the not user friendly part you mentioned. Do you mind sending a PM/DM about it so we can improve your shopping experience? You can also send us a text via Whatsapp https://wa.me/601111765095. Thanks in advance!

I would say that the delivery was very…

I would say that the delivery was very prompt and I love the email that acknowledged my purchase. But I do hope that Books and Bobs is working towards zero plastic. I understand that it is a challenging task that seems almost impossible as you want to make sure that the books are delivered safely and that they don't get damaged on the way. I also understand that you collect used bubble wraps and try your best to reuse your plastic packaging. But I sincerely hope that you are looking for a sustainable solution to cut your current 2 layer plastic packaging (bubble wrap + courier consignment bag) to 1 layer. I will rate a 5 star when the plastic packaging is reduced to 1 layer :)

Reply from Books n Bobs (ONLINE BOOKSTORE)2022-03-18

Hi Lizzie. Thank you for your feedback, it is important to us. We understand and agree with your concern on plastic packaging. Unfortunately, we haven't found any satisfactory alternatives so far. The current bubble wrap replacements are either not providing adequate protection or are not cost effective esp. for secondhand books. We will continue to search for a good solution but meanwhile, we do have a bubblewrap-free option for shipping. Simply tick the "Let's go eco friendly" box at checkout and we will replace bubblewraps with old newspaper + courier bag. Thanks again for your continuous support

Your delivery service is good

Your delivery service is good, usually within 3 days. Much better than bookxcess or bbw. Response time to order and confirmation excellent. The only negative is a couple of books YOU termed as acceptable is really too old, can be considered as scrap or disposable or maybe thrown in as a give away. Anyhow all in all, great.

Most are second-hand books

Most are second-hand books, not really in superb conditions like new though occasionally, do get a couple of new books. Prices are competitive enough given that some titles may not be sold commercially in bulk like others. OK for selecting choice titles not found elsewhere.

Might buy again

It's great to find a copy of Ogilvy on Advertising in such an affordable price! The book took about a week to arrive, and was wrapped securely. However, there were tape stains that remind me of library books which I did not expect.

review & suggestion

everything is great, i love the service and all, the book also arrived to me fast and in good condition! and i have a suggestion to improve, maybe give out free shipping coupons every few months! thank you for everything. i'll be a regular customer from now on ^^

Reply from Books n Bobs (ONLINE BOOKSTORE)2021-12-18

Hi Ann. Thank you very much for your suggestion. Actually, we do offer free shipping promos throughout the year. You can enjoy free shipping all year round with a RM99 spend. A few times a year, we would also run free shipping promos with minimum spend as low as RM59, no coupons required. Stay tuned to our FB/IG and watch out for the promotion alert emails :)) Thanks again for your order and hope to bring you more great books soon!

Book condition rating

I hv ordered twice from BnB and on both times hv been very satisfied with the service: delivery was prompt and packaging was v good. I wld give them 5* if they can improve on their book condition rating: what is rated 3.5 to 4 shld be in reasonable shape and not yellowed with pages abt to come apart.

Reply from Books n Bobs (ONLINE BOOKSTORE)2021-11-06

Hi Nik, thanks for your review and feedback, actually the rating isn't for the book condition, it's a Goodreads rating, we have updated the website to make that clearer. We provide the book condition and a button to the guidelines we follow to grade the books on every product page. Thanks again for your feedback, it really does help us improve our service.

Good & with suggestions

Hi Good move on giving a book a second life ! My shopping experience is good, delivery is fast. Better if the website can indicate hardcover or paperback. Thank you.

Reply from Books n Bobs (ONLINE BOOKSTORE)2021-09-28

Hi Abi. Thank you for your order and feedback. We do actually provide the format (paperback/hardcover) of the books. You can find it at the Additional Information section as you scroll down the product page of the book.

Everything was smooth from selection to…

Everything was smooth from selection to placing order to payment. However the delayed delivery wasn’t detected. Seems the courier agent lost the parcel. But once alerted, BnB was quick to respond to say they would check on it. Hope parcel can be found soon.

Reply from Books n Bobs (ONLINE BOOKSTORE)2021-09-28

Thank you for your feedback, Pauline. We are sorry about the hiccup of delivery. After checking with our delivery partner, your parcel has been delivered safely on 24 Sept 2021. Thanks again for your order and enjoy your books!

Sometimes can get to order gems of…

Sometimes can get to order gems of books not found elsewhere. Moreover one can know the conditions of one's books to purchase if satisfied with the conditions. Overall, price reasonable according to interests content.

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