Boosting Market

Hi Callum, Thank you for bringing this to our attention. We're truly sorry your experience wasn't as great as expected. Upon reviewing your order details, we found that our booster initially complied fully with your request. Unfortunately, around game 9, due to an unexpected disconnection caused by issues with EA servers, your booster was unintentionally disconnected from a match. After this point, completing the 15-game objective became unattainable on your account. Consequently, the booster proceeded without focusing on that particular objective, aiming instead to optimize the remaining service within the constraints. We completely understand your frustration, although such technical issues with EA servers are regrettably beyond our control. Your satisfaction is important to us, and we'd be more than happy to discuss further solutions or compensations privately. The positive side is that your order for R3 got delivered in full as you purchased! Thank you again for your understanding, BoostingMarket Customer Support Team

Premise: This person's order got delivered right now by our team. This review has been left while the Booster was playing on his account. We never ONCE said we could not deliver his order. We simply informed him that he would need to wait his turn since there were OTHER orders from OTHER customers who placed it before him, in front of his one. Hello Joe Thank you for taking the time to share your feedback. We would like to clarify some important details regarding your order: Your order was placed on May 23rd at 00:00 and was successfully delivered a few moments ago, within 18 hours, from the moment you placed it (considering the night-time where the Boosters were sleeping we could say 10 hours). This is an exceptional time-frame considering there were OTHER customers in front of you in the queue. Upon placing your order, a booster was immediately assigned to your order. Following your request for a different booster due to personal concerns you had with him, we promptly accommodated your preference and reassigned your order to another player (which obviously increased the delivery time, since this player had already other orders assigned). The reassigned booster communicated clearly that your service would commence within 5 hours. However, after just 2 hours, you approached our customer support via chat demanding immediate execution and requesting priority over customers who had PRE-ORDERED during the week (we open pre-orders on Monday) or placed their Express Orders earlier than yours. At BoostingMarket, we uphold strict standards of fairness and integrity towards our customers. We prioritize services based on the timing of order placements and pre-orders, ensuring all customers receive fair and equitable service based on the time of which they purchased their services. While we strive to fulfill every customer request, we cannot bypass our queue management protocols to accommodate unreasonable demands. Especially during FUT week ends where the demands skyrocket for obvious reasons. We regret if this was misunderstood, and we wish you all the best moving forward. Kind regards, Customer Service Team BoostingMarket

Hi Anonymous, Thank you for sharing your experience—I genuinely appreciate your detailed feedback. I'm very sorry to hear that your recent boosting session didn't meet your expectations. We always strive to match our customers with boosters who align closely with their preferences, including timezone and language compatibility, and it appears we fell short in this instance. We completely understand how critical ping and clear communication are, especially in a game like CS, and regret that these factors affected your experience negatively. Your feedback has been noted, and we're actively reviewing our matching process to ensure the right Booster is always assigned to the right customer. This will help ensure a smoother experience for you and all future customers. Customer satisfaction is something we always strive to achieve in each and every order, but the high demand combined with the limited pool of Boosters available world wide (considering we take only the top percentile from each game, to ensure quality) makes hard for us to provide the perfect match in 100% of the instances. While I'm grateful for your kind words about our customer service and your appreciation towards your booster’s efforts, it's clear we can improve, and we'll use your experience to do exactly that. Should you decide to use our services again, please contact me directly via live chat or email—I will personally ensure your next experience is seamless. Warm regards, Sofia, Boosting Market Support Service

Hey Lewis, Thank you for taking the time to share such a detailed review. We’re truly sorry that, despite our booster’s efforts and your patience, we weren’t able to deliver the Rank 1 result you purchased. Our mission is—and always will be—to provide a seamless, successful boost for every customer, so we completely understand your disappointment. Unfortunately, when a player requests a high‑tier boost, the squad supplied to the booster must already consist of top‑rated players. Without that foundation, Rank 1 cannot be consistently guaranteed everytime. To make sure no customer ever overpays in these situations, our refund policy automatically adjusts the final price to the highest rank actually achieved (or issues a partial refund). That said, your order still fell short of both the advertised goal and your expectations. We take this seriously. Whether that’s a rank‑adjusted refund, a complimentary upgrade with an elite booster, or another solution you prefer, we’ll make sure you feel confident staying with us, so feel free to get in touch with our website support via chat to have this this addressed and made right for you. Thank you again for highlighting both the positives and the areas where we need to improve. Your feedback helps us keep refining our service so every customer leaves fully satisfied. Sincerely, Sofia BoostingMarket Support Team