Bostanten (bostanten.com) has a 3.7 out of 5 rating on OK.one, based on 22 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
I absolutely love my bag. The color is perfect. The size is just what I was looking for and they described it just the way it was. It came well packed nicely wrapped all the little hanging things protected well.... And the pebble leather feels really good. It's not super super soft, but it's not a hard leather either. The one thing I wish it had were slots for credit cards....
I purchased a bag and right after I placed the order I realized there were more modern styles so within the hour of placing my order I sent an email requesting for my order to be cancelled as I wanted to place a new order for a different style. I received a response 8 hours later saying my order had already shipped. I patiently waited for my order to arrive and upon receipt I requested an RMA, days passed and I had not heard back. So I requested another time, and I was again ignored. Avoid this business unless you are 100% certain you want a bag from China with poor customer service that will ignore you once they receive your money.
Bought two bags only to be informed the shade Ip selected is not available. They asked me to take black I rejected cause I already have it. Now Miss Jennifer is no longer responding to my emails though she suggested I should take a refund. Some get back to me since you don't want to send me the bags I bought.
My daughter purchased two of their ratchet belts for me for my birthday. One of the buckles broke (pin holding the buckles together) broke off after I had it for 6 months. I sent them all of the photos and shipping numbers they requested an now they are not replying to my emails. Metal buckles should last for years. Zero stars for customer NO service
Poor customer service and poor product display. I ordered Double Up on Style with Our Two-Pack Leather Belt. The invoice displayed the correct name but the wrong image. They shipped me what the invoice displayed. I contacted them and they ignored me. I will put in other review as well.
One of the worst sites. To return the item , customer has to pay own shipping, which is $90-100. They offer to keep the item with 10 percent off. Rip off company, they should be investigated, never buy from the site. Customer service is awful. This company should shot down immediately!!! All authorities notified!!!
I bought two bags and I didn’t like one of them, I wanted to exchange it with another bag or to return it, it took them ages to respond to my email , then they sent me a message on WhatsApp, however they didn’t come to pick the bag again and never responded later.. it is an awful experience, never buying from them again
I love the quality of the wallet I purchased. This was the 1st time I bought here and now I am purchasing a wallet for my husband. The color is exactly as described.
I purchased my first wallet several years ago which has held up phenomenally! It had enough room for all my cards, was durable, and attractive. I am now replacing it with another from Bostanten. Best wallet product on the market!
The products are all beautiful, well constructed, professional & subject to compliments. My last purchase was a bag to carry my laptop in - I was looking for something that looked professional and carried everything I needed without looking "stuffed" or disorganized. I was SO pleased with my purchase - it is rugged, sturdy, never looks "stuffed" and I have gotten numerous compliments from co-workers and people I do not even know! I could not be happier!
This bag is exactly what I was looking for when wanted a new bag to carry my work things back and forth. It is wonderful that the bag is weatherproof. I love all of the recent items I have purchased from Bostanten, and the one my husband purchased for me for Christmas.
My niece gave me my first little crossover bag for Christmas last year. They are amazing for travel. I can fit two pairs of sunglasses, comb, lip gloss, phone, passport, credit cards and cash in it and the pocket book itself fits easily in a "personal item" carryon luggage, without taking up much room. It's lightweight and doesn't hurt my shoulder. I liked it so much that I bought two more this year, in different colors.
I love the purse I bought so later bought another one and now I’m planning to buy a third one. Great quality and love the colors.
I love the quality of the bag. It’s light and sleek. I get a lot of compliments on it
I love the large purse I bought from Bostanten. It's big enough to put full size papers and files into it. With my job and caring for family members, I'm always carrying something. My Bostanten purse is useful and looks great!
I’m blown away at the quality of the bags and absolutely love love the two I have. One beautiful computer bag/backpack- the color is stunning it’s like a beautiful linen cream color with a touch of grey in the color- stunning. Just a terrific piece, quality love it. And then my daily purse, it’s another stunning, beautiful two toned piece-cream with grey. Both pieces have excellent organization, and I’m in love with this brand. Only two wishes from me- the options of hardware on each bag, give us couple additional option's - brushes silver, gunmetal. The guitar straps, few more color, pattern options, blues, greys, maroon, burgundy, gunmetal.. Other than those suggestions- the quality of the bags is fantastic!! Customer service, representatives and company great!
Beautiful green faux leather, excellent stitching! Love my bag!
I don't know how I found this company but I'm so happy that I did. I have ordered backpacks for my daughter, wallets for myself, carry on luggage for my son. I'm currently looking for purses for me. The quality, craftmanship, design is absolutely incredible. We have all gotten quite a bit of compliments on our bags, backpacks, etc.
If you receive the wrong bag or the bag is not how it is described then good luck getting help. The backpack is small but no USB port and once I sent Bostanten two emails they sent me a tracking # and showed me where the USB was located but it wasn’t my bag! Never responded after that!
I’ve had nothing but good experiences with the Bostanten. Everyone compliments my purse and my brief case and they always ask where I got it from. Other coworkers have also purchased one. Very happy!
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