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Home & Garden

The Bouqs Company

200 reviews

4.3200 reviews
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About The Bouqs Company

Data updated
Website
bouqs.com
Category
Home & Garden
Location
United States · Marina del Rey
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
62% (18/29)
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Is The Bouqs Company legit?

The Bouqs Company (bouqs.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.

What people say

c
customer · 3 reviews · Verified · Experienced 2026-08-04 ·

Very easy experience

Easy to use website. Description of flowers I'm not familiar with.

Reply from The Bouqs Company2026-08-05

We're glad our website was easy to use! We appreciate your feedback regarding flower descriptions and will consider expanding them. Keep Blooming!  Shen@TheBouqsCo.

M
Maria · 3 reviews · Verified · Experienced 2026-07-22 ·

Arrived in time

Arrived in time, my mom loved the colors in the bouquet and since 7/23 they are thriving and still look beautiful 😍

Reply from The Bouqs Company2026-08-05

We're so happy to hear that your mom loved the colors in the bouquet and that they are still thriving and looking beautiful! Keep Blooming!  Shen@TheBouqsCo.

R
Raymond · 6 reviews · Verified · Experienced 2026-08-04 ·

Always beautiful flowers

Always beautiful flowers. On time delivery

Reply from The Bouqs Company2026-08-05

Hi Raymond, We're so pleased you always find our flowers beautiful and that they arrive on time! Thank you for your wonderful feedback. Keep Blooming!  Ram@TheBouqsCo.

K
Kim U Fishman · 1 review · Verified · Experienced 2026-08-04 ·

Beautiful flowers with flawless delivery to a rural town in South Dakota

Beautiful flowers with flawless delivery to a rural town in. South Dakota

Reply from The Bouqs Company2026-08-05

We are so happy to hear that your flowers were beautiful and that the delivery to rural South Dakota was flawless! We truly appreciate your kind words. Keep Blooming!  Shen@TheBouqsCo.

S
Susan Seger · 1 review · Verified · Experienced 2026-08-03 ·

Order not delivered next day as expected

I placed an order on Sunday, expecting the flowers to be delivered the next day. Instead, they are being delivered today (Tuesday), a whole day late. Thanks for nothing. I won’t be using your business again.

M
Miss Moore · 3 reviews · Verified · Experienced 2026-08-02 ·

NO FLOWER FOOD WHATSOEVER

NO FLOWER FOOD WHATSOEVER. I PAID A LOT OF MONEY FOR THIS ARRANGEMENT. THE LEAST YOU CAN DO IS SEND ME THE FLOWER FOOD. WTF!!

A
Ashley · 2 reviews · Verified · Experienced 2025-10-05 ·

Beautiful Flowers!

Service is also! Flowers are always beautiful! It’s the highlight of my month.

Reply from The Bouqs Company2026-08-05

Hi Ashley, We're thrilled to hear that our service and beautiful flowers are a highlight of your month! Your kind words mean a lot to us, and we're so glad we can bring you such joy. Keep Blooming!  Ram@TheBouqsCo.

C
Cindy · 2 reviews · Verified · Experienced 2026-08-04 ·

Can’t talk to a real person when there…

Can’t talk to a real person when there are issues

A
Andrea Pruett美国 · 1 review · Verified · Experienced 2026-08-03 ·

Received flowers from your site and…

Received flowers from your site and loved the customer service’

S
Sarah W美国 · 1 review · Verified · Experienced 2026-08-03 ·

Beautiful bouquets sourced from an…

Beautiful bouquets sourced from an independent farmer - a dream!

s
susanne s.美国 · 2 reviews · Verified · Experienced 2026-08-03 ·

Super fast and simple to order.

C
Customer美国 · 1 review · Verified · Experienced 2026-07-20 ·

You don’t have a clue and don’t acknowledge the mistakes. Stop sending me coupons when you’ve screwed us over twice. No third’s

I filled out your rating. You didn’t deliver or do a great job. The flowers arrived a day late and a dollar short. Flowers for a birthday. The only thing you had to “overnight” was the flowers which you and FedEx provided with updates about “delivery between 10 and early afternoon on the day it’s supposed be there, then “uh before 6” and maybe nothing. If it’s a weather issue, just freaking tell me; don’t promise it will get there and not do what you said. Try reaching out next time. Except for Kent, who accepted my concern and actually gave a fark. He deserves a raise btw, your constant pressure on me or trying to ascertain some sort of metric is insulting. Why do you continue to be a bother? What are you trying to figure out? WTF, man, woman, bot, Russian whatever. Please take 30 seconds and look up the word obtuse. You screwed over me and my fiancée by not delivering what you said you would do. You made no attempt to correct the situation other than sending me multiple “how did we do?” Emails. You suck and haven’t heard or had the respect to even acknowledge you have a long way to go. Dude, listen and don’t just ignore legitimate issues with your business. I’m no tough guy. I just wanted flowers (peonies; her favorite) you said you would deliver and didn’t. At no point have you listened to any concern I have. I hope this gets to the right people because all I ever wanted was flowers (peonies) for my fiancée with F’ING cancer and you pricks can’t even acknowledge my concern. Stop contacting me with your spam emails. There’s a 0 point 0 chance of ever dealing with your “business” ever again. If an actual human reads this, I owe you a coke. On Jul 31, 2026, at 5:56 PM,

C
Customer美国 · 1 review · Verified · Experienced 2026-08-03 ·

Easy to use

Easy to use. Multiple flower arrangement options available to ship on just a few days’ notice.

S
Shanna Ramirez美国 · 2 reviews · Verified · Experienced 2026-07-22 ·

For the cost

For the cost, the flowers were unimpressive.

W
Wanda美国 · 2 reviews · Verified · Experienced 2026-07-21 ·

Piolo corrected a mis-delivery and…

Piolo corrected a mis-delivery and delighted my sister at correct address a couple days later. Thanks for making this a day brightener!

L
Lucinda美国 · 4 reviews · Verified · Experienced 2026-08-01 ·

My favorite place for celebration gifts

My favorite place for celebration shopping! Never disappointed and always thrilled when I receive BOUQS for myself. Always the perfect gift!!

M
Matthew Cordova美国 · 1 review · Verified · Experienced 2026-08-02 ·

This service is great

This service is great! It's convenient, not too expensive, high quality flowers and my wife loves them! Thank you Bouqs!

S
Sandra L Corbly美国 · 3 reviews · Verified · Experienced 2026-08-01 ·

Been customer many years and always…

Been customer many years and always great flowers every month

T
Theresa美国 · 2 reviews · Verified · Experienced 2026-08-04 ·

What can I tell you about my experience?

What can I tell you about my experience? Great selection of beautiful bouquets. Ease of online ordering. Discount coupons that I couldn’t resist. I look forward to seeing if the flowers meet/exceed the promise of excellence that every other aspect of the experience has lead me to expect.

C
Clint S.美国 · 1 review · Verified · Experienced 2026-08-03 ·

Marked as delivered

Marked as delivered, but was not delievered. Said address was not found. Hundreds of deliveries are made daily to this location. Cant speak to anyone by phone. Great way to make me feel like an ass on an anniversary. Appreciate it yall

Reply from The Bouqs Company2026-08-04

Hi Clint, We are truly sorry to hear about the delivery issue and the frustration this has caused, especially on such an important occasion. This is not the kind of experience we strive to provide. We take this seriously and we're pleased to see that this has been resolved via live chat. Thank you for your time and patience! Sincerely, Ram@TheBouqsCo.