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Home & Garden

The Bouqs Company

200 reviews

4.3200 reviews
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About The Bouqs Company

Data updated
Website
bouqs.com
Category
Home & Garden
Location
United States · Marina del Rey
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
62% (18/29)
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Is The Bouqs Company legit?

The Bouqs Company (bouqs.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.

What people say

M
Michael S Dyer美国 · 1 review · Verified · Experienced 2026-07-21 ·

Flowers were in great shape

Flowers were in great shape, fresh and lasted a long time

Reply from The Bouqs Company2026-08-03

Hi Michael, We're so pleased to hear that the flowers were in great shape, fresh, and lasted a long time! Thank you for sharing your positive experience with us. Keep Blooming!  Ram@TheBouqsCo.

J
John B.美国 · 1 review · Verified · Experienced 2026-07-18 ·

Flowers have been great. Customer Service is even better!

Beautiful, fresh flowers. Easy ordering and high-quality. While the flowers we receive from the Bouqs company are very nice and last for well over 10 days, what I am most impressed with are the two customer service interactions I have had over the last 12 months. The two people who handled my requests were fantastic to deal with. Well done, Bouqs team!

Reply from The Bouqs Company2026-08-03

Hi John, We're so delighted to hear you consistently receive beautiful, fresh flowers that last! We truly appreciate your kind words about our customer service team. It means a lot to know they made such a positive impression. Keep Blooming!  Ram@TheBouqsCo.

A
Alexander Cathcart美国 · 1 review · Verified · Experienced 2026-02-11 ·

Great company

Great company! Would recommend to anyone looking for flowers

Reply from The Bouqs Company2026-08-03

Hi Alexander, We're so pleased to hear that you had such a positive experience with us! Thank you for your kind words and for recommending us to others looking for flowers. We truly appreciate your support. Keep Blooming!  Ram@TheBouqsCo.

J
John Spike Harry美国 · 4 reviews · Verified · Experienced 2026-07-21 ·

Service

Service, selection, everything

Reply from The Bouqs Company2026-08-03

Hello John, We’re thrilled to know that our service and selection stood out and made a positive impression. Your feedback means a great deal to us and motivates our team to keep delivering at this level. We truly appreciate your support and look forward to continuing to provide you with everything you need in the future. Sincerely, Ram@TheBouqsCo.

A
Amy美国 · 3 reviews · Verified · Experienced 2026-07-15 ·

The bouquet of alstromeria was fair

The bouquet of alstromeria was fair. The colors delivered were not as vibrant as pictured when ordering and did not last as long as anticipated (alstromeria are known for their statying power of 2 weeks or more, with water changes and stem cutting)

Reply from The Bouqs Company2026-08-03

Hi Amy, We're sorry to hear that the alstroemeria bouquet didn't fully meet your expectations regarding vibrancy and longevity. We understand how disappointing it can be when flowers don't last as long as anticipated. We'd like to look into this, so please reach us at [email protected]. Our team will be happy to assist. Keep Blooming!  Ram@TheBouqsCo.

F
FS美国 · 1 review · Verified · Experienced 2026-08-03 ·

We've ordered flowers from Bouqs…

We've ordered flowers from Bouqs several times, and they've always been gorgeous. The arrangements have consistently arrived fresh, beautiful, and very close to the photos online.

k
kjdavanzoyahoo.com美国 · 1 review · Verified · Experienced 2026-08-03 ·

Customer service was excellent

C
CBurke美国 · 8 reviews · Verified · Experienced 2026-07-21 ·

Lily’s for Mother’s birthday

Ordered these for my mother’s birthday. They were delivered a few days early and are blooming beautifully!

n
nb美国 · 1 review · Verified · Experienced 2026-07-21 ·

service was wonderful

service was wonderful. the flowers wilted in the hot heat in transit and they sent a replacement bouquet so my mom had wonderful birthday flowers

C
Customer美国 · 1 review · Verified · Experienced 2026-08-03 ·

good stuff

Same day delivery, flowers looked great, professional delivery

A
Ajeet Grover美国 · 2 reviews · Verified · Experienced 2026-08-03 ·

user friendly ordering!

J
Jack Hager美国 · 6 reviews · Verified · Experienced 2026-08-03 ·

Easy

Easy. But took a long time to get confirmation and receipt

C
CATHERINE WELLS美国 · 18 reviews · Verified · Experienced 2026-07-20 ·

I had a subscription for years

I had a subscription for years. Sent my daughter flowers every month which she enjoyed and bouquets were beautiful. I recently scheduled a delivery for a birthday. Found out a different date would be better. Attempted to change delivery date. They were very helpful to make the change. Great company.

Reply from The Bouqs Company2026-08-03

We're so happy to hear your daughter enjoyed her monthly flower deliveries and that you found our team helpful when you needed to change a delivery date. We appreciate your kind words! Keep Blooming!  Shen@TheBouqsCo.

k
kgerstoftgmail.com · 1 review · Verified · Experienced 2026-08-01 ·

It was super easy and I loved that the commitment was manageable with the 3 month option.

The website was easy to navigate and arrive at the best solution for my situation.

Reply from The Bouqs Company2026-08-02

Thank you for your wonderful feedback! We're so pleased to hear that you found our website easy to navigate and that it helped you find the perfect solution. Keep Blooming!  Shen@TheBouqsCo.

G
Gary Frandino · 2 reviews · Verified · Experienced 2026-07-31 ·

Unable to successfully compete a chat

AI is not yet well enough developed for the intricacies, and diversity of human communication. I was unable to ascertain the info., get the answer to my question. After several minutes,m I gave up in frustration.

Reply from The Bouqs Company2026-08-02

Hello Gary, Thank you for sharing your feedback. We are truly sorry to hear that you had a frustrating experience and were unable to find the information you needed. We understand how challenging it can be when our systems don't meet expectations, and we are constantly working to improve our AI's ability to handle complexities. Your input is valuable as we strive to enhance our service. Please send us an email at [email protected]. We'd like to get a chance to look into this. Thank you! Sincerely, Ram@TheBouqsCo.

V
Valerie Kinnikin · 6 reviews · Verified · Experienced 2026-08-01 ·

Easy to navigate web site.

Reply from The Bouqs Company2026-08-02

Thank you for your feedback! We're so happy to hear that you found our website easy to navigate. We strive to make the experience as smooth as possible for all our users. Keep Blooming!  Shen@TheBouqsCo.

J
Jeff · 2 reviews · Verified · Experienced 2026-07-26 ·

The flowers are always fresh and last a…

The flowers are always fresh and last a long time.

Reply from The Bouqs Company2026-08-02

We're so pleased to hear that you always find our flowers fresh and long-lasting! Thank you for sharing your positive experience with us. Keep Blooming!  Shen@TheBouqsCo.

J
Jane Simcox · 4 reviews · Verified · Experienced 2026-08-01 ·

overall

overall, the experience was good. A little misleading with their discount promo codes, but then they made it right.

Reply from The Bouqs Company2026-08-03

Hi Jane, We appreciate you sharing your experience. We're glad we could resolve the discount code issue for you. Your feedback helps us improve our promotions for everyone. If you ever encounter any issues in the future, please feel free to contact us at [email protected] so we can promptly assist. Keep Blooming!  Ram@TheBouqsCo.

A
Angela Feeley美国 · 2 reviews · Verified · Experienced 2026-08-01 ·

The flowers are always fresh and…

The flowers are always fresh and beautiful. My uncle loves them because it brightens his day.

Reply from The Bouqs Company2026-08-02

We are so happy to hear that our fresh and beautiful flowers brighten your uncle's day! Thank you for sharing such wonderful feedback. Keep Blooming!  Shen@TheBouqsCo.

E
EGA美国 · 1 review · Verified · Experienced 2026-07-20 ·

i really like the selections

i really like the selections. packaging is generally effective. i decided to cancel my subscription though, because i simply live too remotely - an island in Maine. the travel/mail time was just too long and the flowers arrived dried up and tired most months.

Reply from The Bouqs Company2026-08-02

We truly appreciate you sharing your experience and are so sorry to hear that the remote location impacted the freshness of your flowers. It's disheartening to know that the travel time meant your beautiful selections arrived in less than ideal condition. We understand your decision to cancel and regret that we couldn't consistently deliver the quality you deserve. Keep Blooming!  Shen@TheBouqsCo.