Boxhub is the leading online marketplace for shipping containers. We make it easy, transparent, and cost-efficient to buy and sell containers. Thousands of customers across the United States have chosen Boxhub as their container provider of choice, including NASA, the U.S. Navy, Boeing, and Cisco. Accredited by the Better Business Bureau.
Written by the business, not verified by us.Boxhub (boxhub.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company, often mentioning smooth transactions from start to finish. Customers frequently praise the helpful staff and professional drivers who take great care to place the heavy containers precisely where needed. People also deeply appreciate the reasonable pricing, rapid response times, and units arriving in clean condition that fully meet storage expectations. However, some customers also noted frustrating issues with damaged container doors, unexpected rust, or delivery delays caused by logistical problems. A few buyers experienced difficult drop-off locations or minor leaks during bad weather that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.Hello Phyllis, Thank you for sharing your Boxhub experience! We are happy to hear that our team was able to provide 5-star service. We will make sure to pass along the kind comment to the driver. Thank you for being a valuable customer! Kind regards, Team Boxhub
The container was a little bit more beat up than I was expecting, and the driver did not know how to back up, in turn destroying my lawn. It was clear in the instructions to back down the driveway but that didn't happen.
Hello Ray, Thank you for getting in touch. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Please reach out to us at [email protected] so we can assist you directly. Regards, Boxhub Team
had the BEST experience with Boxhub! The prices originally drew me in, but the amazing customer service is what truly impressed me. Isiah, who sold me my box, was incredibly helpful from the start. Corina made scheduling and answering all my questions effortless, and Chris — the man who delivered my box — was fantastic. Everything went smoothly from beginning to end. I’m very impressed. Thank you, Boxhub!
Thank you again (Trustpilot and Google!) for sharing your Boxhub experience! We are delighted to hear that your journey from start to finish was a success! We will make sure to pass along the kind comments to the team. Thank you so much for being a valuable customer! Kind regards, Team Boxhub
It was super easy to set everything up online. Great prices, will use again!
Hello First Sip, Thank you for sharing your Boxhub experience! We are delighted to hear that our team was able to provide quick and easy service. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Hello Patrick, Thank you for sharing your Boxhub experience! We are happy to hear that our team was able to provide good service. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Outstanding communication. Service was a breeze-had to change my date of arrival-they were so nice about changing it. We needed a certain shipping container-they took the time to find the right one we wanted at a good price. I'm so impressed on how nice the container was plus every staff person I had to deal with. Thank you so much, Burdick's... FB
Hello Moon Gracie, Thank you for sharing your Boxhub experience! We are delighted to hear that we were able to provide outstanding service. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
The box was not as expected door locks do not work easily as designed door seals are broken and covered with clear parking tape.door shows signs of leaking rust decay around the lip.
Hi William, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Our Customer Success team is always available to provide assistance with any issue. You can reach us directly at [email protected] to discuss this matter further. Regards, Team Boxhub
Drive was very good
Hello Rusty, Thank you for sharing your Boxhub experience! We are happy to hear that we were able to provide 5-star service. We will make sure to pass along the kind comments to the driver and the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Everything was great except the delivery the guy refused to drop it where I wanted. Witch I realize he has the right to do so he had to drop it on the road and I had to drag it into place. I also got a container that had to bent bars for the doors and the guy said you will get that. So now I have to figure out how to straighten them so I can get into the container easier.
Hi Matt, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Our Customer Success team is always available to provide assistance with any issue. You can reach us directly at [email protected] for discussion. Regards, Team Boxhub
Delivery went well until dually got stuck in my yard. Driver was professional and friendly. The left door is very stiff and hard to open. Some lube and an Opn bar was sent to no avail. Otherwise the container is sound and leak free.
Hi Charles, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Please know that used containers such as the one you purchased are known to have tougher to open and close doors. More detailed information about different container grades is available on our website: https://boxhub.com/resources/container-conditions-and-grades If you have any further questions about this matter, our team is always available to provide any additional assistance. You can reach us at [email protected] Kind regards, Boxhub Team
UPDATE: Im changing my rating after speaking to Priyanka who is the Director of Operations... My container has been exchanged at no cost to me. Priyanka was AMAZING to speak to and made everything right. I WILL give them another shot next time I need a container because of Priyanka's help. Second purchase from BoxHub. 1st purchase was great! second one... not so much. delivered a container in HORRIBLE shape. Had to use a prybar to open the door then realized why. The rods on the door are bent badly. door will not latch and it takes all of my 275 pounds to open or shut the door itself. the roof leaks too. Asked BoxHub and they said they would do nothing about it other than charge me to pick back up and refund me a percentage of my purchase price. I do NOT recommend BoxHub and I will never use them again!
Hello Raymond, Thank you for your feedback. We’re sorry to learn that your overall experience was not up to your expectations initially. We are happy to hear that our team was able to turn things around for you. Our Customer Success team is always available to provide assistance with any issue. You can reach us directly at [email protected] for any further communications. Regards, Team Boxhub
Good Box. Good delivery. Will send you new customers.
Hello Will, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well for your Boxhub order and that the box is good. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Boxhub was extremely helpful and made the purchase and delivery of the cargo crate easy. The Boxhub employees were professional, kind and accommodating, and the delivery drivers were amazing and skilled. The crate was placed exactly where specified.
Hello Estelle, Thank you for sharing your Boxhub experience! We are delighted to hear that we were able to make the purchase and delivery easy for you. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Hello Rodney, Thank you for sharing your Boxhub experience! We are delighted to hear that everything went perfectly for your Boxhub delivery. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Simple, responsive, delivery on-time and met expectation.
Hello Edwin, Thank you for sharing your Boxhub experience! We are happy to hear that your experience was simple and met all your expectations. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Boxhub was the best choice I could have made for our container needs. Michael was an amazing delivery professional. He moved his truck three times to get it in the exact spot we needed. He communicated with me the day before and he was very easy to work with. The container itself exceeded my expectations. It is easy to open, lock, and has answered all of our storage needs for safety here at Johnsonville LLC. Boxhub made this process very simple, I will use again!
Hello Fletcher, Thank you for sharing your Boxhub experience! We are happy to hear that we were your best choice for container needs. We will make sure to pass along the kind comments to Michael and the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Received the first container in the pouring rain on Friday. Unfortunately there was a leak in the top by one of the joints. Called my contact Jaime at Boxhub and he assured me they would have a replacement by Monday. The replacement arrived Monday as promised. Great customer service. Recommend using Boxhub. Thank you Jaime!
Hello DC, Thank you for sharing your Boxhub experience! We are happy to hear that your overall experience with Boxhub was great even after the hiccup experienced with the initial unit delivered. We will make sure to pass along the kind comments to the driver and Jaime on the sales team. Thank you for being a valuable customer! Kind regards, Team Boxhub
At first I was skeptical about purchasing a storage container but Jaime Bejarano put me at ease and assured me that they were an honest and trustworthy company. Well, he was correct! Everything we agreed on in the contract exceeded my expectations. My container was in perfect condition for a used one. The delivery was scheduled and on time. The delivery driver was very good and professional. I am totally happy. Thanks Jaime and Boxhub!!!
Hello Charles, Thank you for sharing your Boxhub experience! We are delighted to hear that we were able to exceed your expectations for your Boxhub order. We will make sure to pass along the kind comments to Jaime, the driver, and the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Isiaha has not delivered all of the boxes and they are a couple of weeks overdue. I paid for them upfront. He stated that he would check as to why they had not been delivered and call me back. Since then, he has not called me back and won't take my calls. I feel like I may have been scammed. Please be very careful of this company.
Hello Mark, We wanted to thank you for speaking to our team to get this matter resolved for you. Please know that our goal is always to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Please know that our Customer Success team is always available to provide further assistance with any issue. You can reach us directly at [email protected] or 1.888.564.3038. Regards, Boxhub Team
You guys did a great job, delivered all units as requested and I'd definitely use you again. Special thanks to Isaiah!
Hello Tony, Thank you for sharing your Boxhub experience! We are delighted to hear that everything went great for your Boxhub order. We will make sure to pass along the kind comments to Isaiah. Thank you for being a valuable customer! Kind regards, Team Boxhub
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