Boxhub is the leading online marketplace for shipping containers. We make it easy, transparent, and cost-efficient to buy and sell containers. Thousands of customers across the United States have chosen Boxhub as their container provider of choice, including NASA, the U.S. Navy, Boeing, and Cisco. Accredited by the Better Business Bureau.
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Is Boxhub legit?
Boxhub (boxhub.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, often mentioning smooth transactions from start to finish. Customers frequently praise the helpful staff and professional drivers who take great care to place the heavy containers precisely where needed. People also deeply appreciate the reasonable pricing, rapid response times, and units arriving in clean condition that fully meet storage expectations.
However, some customers also noted frustrating issues with damaged container doors, unexpected rust, or delivery delays caused by logistical problems. A few buyers experienced difficult drop-off locations or minor leaks during bad weather that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.
Great service, start to finish! Very easy to order, great communication and the delivery was smooth, quick and simple.
Reply from Boxhub2025-06-02
Hello Stephanie,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery and purchase from start to finish. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
This is our 3rd shipping container we have purchased. We use 1 for storage and 2 are being used for a hobby farm to store feed, hay, supplies, and materials. They work well.
Reply from Boxhub2025-06-02
Hello Nick,
Thank you for sharing your Boxhub experience! We are happy to hear that the container works well. Thank you for being a valuable repeat customer!
Kind regards,
Team Boxhub
Boxhub was great to work with
.everything was excellent. I would recommend 👌 them to anyone. Great 👍 job.
Reply from Boxhub2025-05-27
Hello Doug,
Thank you for sharing your Boxhub experience! We are happy to hear that everything was excellent with your delivery and purchase. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Everything went very smoothly. All professional and helpful. Delivery great too.
Reply from Boxhub2025-05-27
Hello Eddy,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went smoothly with your delivery and purchase. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Great Service, Flexible Payment Options, Delivered!
From the first interaction with Jeff and his customer service skills, knowledge, and ability to handle all the questions I peppered him with. He worked with me on a difficult 3rd party drop site and scheduled it to fit the property owners work schedule. The delivery company he chose was excellent and worked closely with me to have delivery go as smooth as silk. I couldn't be much happier!
Reply from Boxhub2025-05-22
Hello Mark,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went smoothly. We will ensure to pass along the kind comments to Jeff and the delivery team. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
I ordered a used 20ft container from these guys and it was an amazing experience. I have some tight spaces in my property and I had to contact the support team to help me get it delivered with a 20ft truck instead of a 40ft truck and they didn't hesitate and had it scheduled fast. Purchase was easy, support was easy, everything was great!
Reply from Boxhub2025-05-12
Hello Brandon,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery. We are always happy to help wherever we can! Thank you for being a valuable customer!
Kind regards,
Team Boxhub
From working with Kathy on ordering are container to the delivery Boxhub staff were helpful in every aspect. Even when I needed to change the delivery date. We are so happy with the service we received we have ordered another Container from Boxhub
Reply from Boxhub2025-05-08
Hello Brian,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went smoothly. We will ensure to pass along the kind comments to Kathy and the team. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Everything was delivered on time as promised. Container is in good shape and the communication was timely.
Reply from Boxhub2025-04-29
Hello James,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery as promised. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Hello Ana,
Thank you for sharing your Boxhub experience! We are happy to hear that we were able to provide great customer service. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Terrible delivery, hit my gate, actually he dropped the containers on my gate
Reply from Boxhub2025-04-30
Hi Gary,
Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations.
Our team is in direct contact with you and the driver to better understand what happened at the time of the delivery.
Regards,
Boxhub Team
Shipping container delivered was in great condition. The delivery person called to let me know he was on his way and how long it would take to arrive. He put the container in the spot desired.
Reply from Boxhub2025-04-16
Hello Michael,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your delivery. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Great communication, prompt delivery, all around great customer service
Reply from Boxhub2025-04-14
Hello Kraig,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went great with your delivery. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Your Driver was extremely professional and experienced. He did an outstanding job of delivering and explaining what we purchased. He made Sure we were 100% satisfied of what the container looked like and how it was placed. We are very happy with our product.
Reply from Boxhub2025-04-15
Hello Robert,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery. We will make sure to pass along the kind comments to the carrier. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Ordering a container on-line through a trust worthy company was less stressful than dealing with a person on face book market place because it comes with a guarantee and warranty. Jeff, Isaac, and Kenny were all great at communicating and assuring me that everything would be okay. Dates were changed as requested with no problem. There was a issue, but it was resolved right away and there was a delay in the delivery but Kenny promised he would come and he did and he was so kind and made the delivery seem so easy.
Reply from Boxhub2025-04-09
Hello Judy,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery. We will make sure to pass along the kind comments to Jeff, Isaac, and Kenny. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
The entire team made this process extremely easy, everyone was so helpful. Thank you Carolyn!
Reply from Boxhub2025-04-09
Hello Zane,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went easy with your purchase. We will make sure to pass along the kind comments to Carolyn. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
all communications were seamless. Questions were asked and answered in a timely fashion.
Delivery was smooth and exactly as communicated.
Reply from Boxhub2025-04-07
Hello John,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything was seamless with your delivery. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
My second review. I ordered a 20' first time and then a 40' second. Both were delivered in less than a week. Process was simple. Agent answered any questions very quickly. Highly recommend.
Reply from Boxhub2025-04-08
Hello Charles,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your second and first Boxhub purchases. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
The sales, logistics, and drivers were amazing. Thank You!!!!
Reply from Boxhub2025-04-07
Hello David,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went amazingly. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Joshua was the delivery person and he was great. Personable, professional, friendly, helpful, etc. To be honest he is the only reason that I am giving a 5. The rest of the service was as expected so I would have given a 3.
Reply from Boxhub2025-04-07
Hello Mr. Brown,
Thank you for sharing your Boxhub experience! We are happy to hear that everything went smoothly with the delivery. We will ensure to pass along the kind comments to Joshua. Thank you for being a valuable customer!
Kind regards,
Team Boxhub
Fast and easy. My customer service representative Carolyn was great, and the communication with the driver George for drop off was terrific.
Reply from Boxhub2025-04-07
Hello Michael,
Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your delivery. We will make sure to pass along the kind comments to Carolyn and George. Thank you for being a valuable customer!
Kind regards,
Team Boxhub