Boxhub is the leading online marketplace for shipping containers. We make it easy, transparent, and cost-efficient to buy and sell containers. Thousands of customers across the United States have chosen Boxhub as their container provider of choice, including NASA, the U.S. Navy, Boeing, and Cisco. Accredited by the Better Business Bureau.
Written by the business, not verified by us.Boxhub (boxhub.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company, often mentioning smooth transactions from start to finish. Customers frequently praise the helpful staff and professional drivers who take great care to place the heavy containers precisely where needed. People also deeply appreciate the reasonable pricing, rapid response times, and units arriving in clean condition that fully meet storage expectations. However, some customers also noted frustrating issues with damaged container doors, unexpected rust, or delivery delays caused by logistical problems. A few buyers experienced difficult drop-off locations or minor leaks during bad weather that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.My container was delivered very professionally and placed on the property where I needed it thanks for a job well done.
Hello John, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well for your Boxhub order. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
The price was as low as I found for container and delivery, the delivery men were above and beyond what i expected! Will buy from box hub again.
Hello Cindy, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well for your Boxhub delivery. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Garth and the delivery driver were great to work with and very transparent. Appreciate it!
Hello Charles, Thank you for sharing your Boxhub experience! We are happy to hear that everything went great for your Boxhub order. We will make sure to pass along the kind comments to Garth and the driver. Thank you for being a valuable customer! Kind regards, Team Boxhub
Just wanted to say thank you. Your driver , I think Edwardo did a fantastic job getting around my ranch tight corners. Put the containers right where they should be.
Hello James, Thank you for sharing your Boxhub experience! We are delighted to hear that everything went fantastic for your Boxhub order. We will make sure to pass along the kind comments to Edwardo. Thank you for being a valuable customer! Kind regards, Team Boxhub
Nik D. made it super easy. He replied in a timely manner to emails or text and he answered all my questions. Payment and delivery scheduling were smooth. Also American Hauling was excellent.
Hello Scott, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your purchase and delivery. We will make sure to pass along the kind comments to the driver and Nik on the sales team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Boxhub is great to work with, from the time of contact to purchase to the delivery time. They keep you informed of the status of your order. We purchased 2 containers and then went back to purchase 4 more. Customer service is top notch. Would use them again!
Hello Lynne, Thank you for sharing your Boxhub experience! We are happy to hear that everything went great for your Boxhub order. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable repeat customer! Kind regards, Team Boxhub
Purchased 2-20’ containers. Smooth easy transaction. Delivery driver was an Ace.
Hello Josh, Thank you for sharing your Boxhub experience! We are delighted to hear that the process was easy and the driver was an Ace. Thank you for being a valuable customer! Kind regards, Team Boxhub
How easy it was to get it bought and delivered.
Hello, Thank you for sharing your Boxhub experience! We are delighted to hear that the process was easy for you to get your desired container. Thank you for being a valuable customer! Kind regards, Team Boxhub
I would recommend Boxhub to anyone who is looking for a container. Their staff was easy to work with. We were kept in the loop on the deliveries. The drivers notified us anywhere from 30 minutes to 1 hour prior to delivery. They were very helpful. The drivers also worked with us and was able to get the container close to its final resting location.
Hello Rachel, Thank you for sharing your Boxhub experience! We are delighted to hear that our team was able to provide easy and helpful service. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Great communication and worked with us readily on delivery scheduling and changes we had to make. Like the products selected and the pricing was competitive and ordering process simple. The video for preparing the site is well done and helpful. Staff are friendly and professional. Delivery team is excellent. Thanks.
Hello Charles, Thank you for sharing your Boxhub experience! We are happy to hear that everything was great for your Boxhub delivery. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Low price, friendly sales people, fast delivery on time, quick placement and did i say low price. Could have rated it a 10 but they could not bring the color I wanted so they get a 9.999
Hello Robert, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your purchase and delivery. We will make sure to pass along the kind comments to the driver and the sales team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Quick easy service. Fast delivery.
Hello Jeff, Thank you for sharing your Boxhub experience! We are delighted to hear that everything was quick and easy. Thank you for being a valuable customer! Kind regards, Team Boxhub
Purchased new container and was told I could pick the color. Then they send you what ever beat up container they have. I inquired about it cause I was expecting one thing and got another, I was told that you get what you get. So why would you even ask me what I prefer,
Hello George, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Our Customer Success team is always available to provide assistance with any issue. You can reach reach us directly at [email protected] to discuss the matter. Regards, Boxhub Team
Delivery person was personable, knew exactly how to place/situate according to our verbal description and did an excellent job. Our sales person was also great, did not "over sell" and he was responsive without being a nuisance.
Hello Rachel, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your delivery and sales process. We will make sure to pass along the kind comments to the team. Thank you for being a valuable customer! Kind regards, Team Boxhub
Hello Tim, Thank you for sharing your Boxhub experience! We are delighted to hear that everything went well with your purchase from start to finish. Thank you for being a valuable customer! Kind regards, Team Boxhub
Boxhub offered a great shopping experience from the sales team to the shipping team. Weather seemed to get in the way of my delivery, but the shipping company kept me updated the whole time. My delivery request was a little unconventional and the driver pulled it off without a hitch. my beautiful container is sitting exactly where I wanteed it. Now to fill it up. Great Job! Thanks BoxHub
Hello Laurie, Thank you for sharing your Boxhub experience! We are happy to hear that everything went well with your delivery. We will make sure to pass along the kind comments to the driver and the sales team. Thank you for being a valuable customer! Kind regards, Team Boxhub
I would like to share my experience with Boxhub. So, a year ago I started thinking seriously about getting a shipping container. I like to research online and came across Boxhub and really liked how the site worked, but I couldn't get a shippping quote to work online because I was outside the delivery area. So finally I called and the person I spoke with was Derek. After talking with him I was very glad I had to call because he really helped me understand what I was getting into, how the container industry works, and answered all my many, many questions. He found a delivery person willing to ship to my relatively remote location and also made sure to keep within my budget range. He really went the extra mile on this and I appreciated that so much! I never felt pressured to make any decisions about the container. After I decided to purchase I then began to work with Isaac on the delivery date. This was a long process on my part because I had to make a 2000 mile trip to be there for the delivery, my property was on ready evacuation notice due to forest fires, and winter weather was starting to show up in the forecast! Isaac was so incredible to work with as almost 2 months passed before we had a window that would work. When we were finally able to make it happen, he coordinated with the delivery driver, made sure everything was timing out well on my end and theirs... and the container arrived right on time, the delivery was smooth, the delivery company they chose was really great, and the container itself was really nice. Derek and Isaac had both explained that no container is brand new, and yet this was such a very nice one, very solid and looked great! The feeling I got from the beginning was that these guys really care about their company and the service they are providing, and that they care about their customers. I had a very positive purchase experience, and I consider these guys my friends and truly feel if I needed help with anything they would be there. Thank you so much!
Hello Trina, Thank you for sharing your Boxhub experience! We are happy to hear that Derek, Isaac, and the delivery driver were able to provide excellent service throughout the entire process. Thank you for being a valuable customer! Kind regards, Team Boxhub
I initially gave 5 stars but after further review on the container that was delivered, I'm changing it. I had my delivery set in a month in advance and on the day it was supposed to be delivered. Was notified at 10 am eastern that the driver in Chicago called off. They asked if I wanted a refund, should have took it. Was able to reschedule the following week while only my wife could be there. The driver delivered the container and said he brought the best of 3 that was available. And leveling the container, I finally did my walk in inspection. The floor had a very thin sheet of metal covering a section of floor and spotted a hole in the ceiling with light shinning through. I can deal with all the rusted welding on the walls because I'm planning on getting the outside walls paint ready. I just assumed that the boxhub promised of being wind and watertight would be honored. That was false. Also the latches to close the door has a twist in the handle itself and very hard to close. Won't recommend using again and won't recommend my friends and neighbors to use them either.
Hi Eric, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Our Customer Success team is always available to provide assistance with any issue. You can reach reach us directly at [email protected] or 1.888.564.3038. Regards, Boxhub Team
I purchased a used container, it was delivered on time. When we did a complete inspection we found that the doors did not open and close properly. I contacted customer service and after showing that the doors needed repair they gave me the names of several companies that could repair the doors. Being that I live off the beaten path getting anyone to respond was difficult. I was given a price from the repair company and Boxhub approved over $900.00 to make the repairs. The repairs were made, I sent Boxhub a bill from the repair company and I was credited for the amount of the repair in two days
Hello Hector, Thank you for sharing your Boxhub experience! We are happy to hear that our support team was able to assist and resolve your container issues after the delivery took place. Thank you for being a valuable customer! Kind regards, Team Boxhub
I paid for a good used container with little to no damage and according to Boxhub EASY opening doors, I received a container with one very large dent 3' x 4' on one side, holes in ceiling that had been patched, major rust and doors that you can barely open.....complete frauds........will never use them again nor recommend them, be wary.
Hi Randy, Thank you for your feedback. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations. Upon further evaluation of the container that you received, our team determined that it met the criteria for a basic wind and watertight unit which is one of the lower grades available on the market. More detailed information about different container grades is available on our website: https://boxhub.com/resources/container-conditions-and-grades Our team is always available to provide any additional assistance. Regards, Boxhub Team
101 reviews matching
