BrandCrowd logo maker is easy to use and allows you full customization to get the logo you want! Make a logo you'll love, instantly. Try for free. http://www.brandcrowd.com/logo-maker
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Is BrandCrowd legit?
BrandCrowd (brandcrowd.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably simple the platform is to navigate, making it completely effortless to design custom logos and quickly secure domain names. People also appreciate the enormous variety of creative design options and helpful editing tools available to bring their brand visions successfully to life.
Some reviewers were not happy with unexpected subscription charges and confusing billing practices that caused considerable frustration for small business owners. Others also experienced technical glitches or felt that the final downloaded design files did not meet their expected quality levels.
Auto-generated from all reviews of this business. For reference only.
The quality of the art is absolute trash. A customer had used them to design a text logo. The "eps" purchased was a craptastic pixelated mess. I thought surely, the customer had just not done it correctly. Nope, I recreated the text, paid for the "subscription" and downloaded all the formats. All formats were the same flavor of junk. Don't waste your money, this place is an absolute scam. If you only have $5 to spend on art, hit up someone on Fiverrr and get your money's worth. BrandCrowd is trash.
Reply from BrandCrowd2025-11-20
Hi Better Artist Far - Thanks for your feedback and sorry to hear you're experiencing issues with the EPS files received. We have reached out via Trustpilot to get more details that will help us look into this and resolve it for you. We look forward to hearing back.
DO NOT USE THIS COMPANY! They package a nice sell with user-friendliness. Once you want to cancel your subscription however, that becomes impossible. I cancelled my subscription months ago, and they have auto-billed me FOUR TIMES after I cancelled. I emailed back and forth with a rep who promised me she'd get down to the bottom of the recurring charges. SCAM!!!! I got a new debit card and THEY STILL CHARGED ME. I successfully disputed the charges at my bank, got my money back, and finally had to BLOCK Brandcrowd from any further transactions. Their parent company is DESIGNCROWD, also from Austrailia. AVOID THEM AT ALL COST!!!
Reply from BrandCrowd2025-11-18
Hi Ukelele Lately - Thanks for your feedback and sorry to hear this has happened. We have reached out via Trustpilot to get your email address and investigate this further. We look forward to hearing from you.
TOTAL SCAM!! One year ago I designed and purchased a logo through them. That's it, a one-time fee to buy a logo... or so I thought. Talk about deceptive! I was just auto-charged for something they call a "Premium Logo Pack" one-year later (actually two separate auto charges). When I reached out to support they called this a "subscription"... what on earth would I need a subscription for from them??? I just bought a logo from them and was done. Somehow they snuck in some fine print (I assume) saying they were going to charge me each year I guess? That is why I call this a scam. When I reached out to support they said I could have been refunded for my supposed "subscription" within 30 days... but conveniently they didn't send me an email saying there was an upcoming charge, nor did they send me a receipt email after the charge... so the first I knew about the charge was from my credit card statement... so the 30 day window had already passed when I was first made aware of these unexpected charges. This company is dirty and you should run for the hills if you are considering doing business with them!!
Reply from BrandCrowd2025-11-11
Hi Mark - Thanks for your feedback. A member of our team has reached out to provide additional context on the "Premium Logo Pack" as well as assistance with your request. We look forward to being able to assist you.
This is a good company i found out. Of course I made sure I was completely in the wrong first. Hey, at least when I'm proven wrong I say so. BrandCrowd I hope you will forgive me. Bad day? You guys are really nice and I have learned a valuable lesson, read the entire email when you get one not just the first paragraph. Maybe, begin with your offer next time. I do appreciate everything. Thank you.
Reply from BrandCrowd2025-11-06
Hi Terri - Thanks for your feedback and we're sorry to hear you are having difficulties using the logo as you intend to. It sounds like when you download the logo, it still has our watermark in it. Once a logo has been purchased, that shouldn't be the case, and our team is keen to look into this and help you download the correct logo files. We have reached out to you via Trustpilot to locate your account and provide further assistance. We look forward to hearing from you.
I found the application extremely simple to use. When I wanted to make a unique change to my design I was given immediate assistance from the team. Even with the time difference I am expecting to have my finalised logo within 24 hours.