This was our first order with…
This was our first order with Branded....the customer service was amazing from the beginning. The product arrived yesterday and we were extremely happy with the quality!
About Branded Promo
Data updated- Website
- brandedpromo.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/1)
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About this business
Branded Promo is based in the vibrant and historic city of Boston. We’re here to simplify what can be a challenging task by offering a simple and effective ordering process. Our account managers are ready and excited to bring to life a great product for your brand’s visibility. Products include air fresheners, custom hats, fans, and tech gifts. Visit brandedpromo.com – shop online and reach out to us today.
Written by the business, not verified by us.Is Branded Promo legit?
Branded Promo (brandedpromo.com) has a 5.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, prompt, and easy to communicate with throughout the entire custom ordering journey. People highlight the exceptional quality of the personalized items and the remarkably efficient turnaround times that make every project completely smooth and stress-free. Some reviewers were not happy with certain product limitations, noting that specific items arrived damaged due to weak packaging or failed to meet strict minimum quantity rules. Consumers also mentioned occasional disappointment when certain goods did not quite match their initial design expectations or personal artwork preferences.
Auto-generated from all reviews of this business. For reference only.What people say
Fast and friendly service
I reached out for a quote and got a quick response from Tim! I made a few changes to my design and he was patient and helped me get my product just the way I needed. Once I approved and made payment, I received my product a week later! Would definitely order from them again.
Great communication
Communication for our order was great. We worked with Nick and received quick detailed responses. He also sent proofs for our design which was great to see exactly what we'd be getting. Overall very happy with the order.
"Great experience"
"Great experience from start to finish! The turnaround time was quick, the product was excellent, and the entire process was smooth and professional. Highly recommend!"
Rio was fast and efficient with helping…
Rio was fast and efficient with helping get our order together and placed! Thanks so much for your help!
Rio was really awesome to work with…
Rio was really awesome to work with super helpful, fast feedback and made everything really easy.
We’ve had a great experience
We’ve had a great experience working with Branded Promo for our marketing supplies. Leo has been especially helpful—every order I’ve placed with him has been smooth, easy, and pleasant from start to finish. He’s responsive, reliable, and makes the entire process stress-free.
Rio is great
Rio is great. Clear and quick communication!
Great communication
Jamalle was very helpful with our order and provided clear communication. He was able to connect with his team and provide us with our products in time for our event.
Rio has a great job meeting our needs
Rio has a great job meeting our needs. Great response times. I would highly recommend using branded promo. Ask for Rio!
The Branded promo team was great to…
The Branded promo team was great to work with and super quick to respond.
Jamalle was very helpful and was able…
Jamalle was very helpful and was able to assist me in getting the items I needed and even checked on different its I could use that maybe able to ship to me faster and meet my deadline. Highly recommend.
Wonderful Experience 10/10
Wonderful experience! I hadn't heard much about this company before, but after doing research it looked like a great company to use - and it certainly was! Tim was my rep who worked with me the whole way and he was fantastic. Even when I made multiple changes to our order he was always prompt and delivered. Would definitely recommend and use them again!
Rob Smith made the ordering process so…
Rob Smith made the ordering process so easy. He is very attentive when answering questions no matter what time of the day. I will definitely be ordering from this company again.
Branded Marketing Material
We had a huge order with all the products labeled that we needed in a month and once they shipped them to us they got here in a day!
Excellent communication
Excellent communication and great products!
Great team and production!
I've placed two orders through branded promo and both times my expectations have been exceeded! Tim Turner and his team are friendly and easy to communicate with. They have great prices, fast production time and quick shipping. I appreciated the multiple mock ups and quick corrections to my designs. I will definitely be using branded promo again and I highly recommend them!
Quick Answers and Quick Service
I had a question for the team about a promo item and a very friendly CSR answered my question quickly and set up the order in the same email. Thanks, RJ!
TIM TURNER
TIM TURNER was excellent!!!!!!!!!!!!!!!!!!!!!!! Communication, timeline, product quality, shipping..... GREAT!!!!!
Very easy to order
Very easy to order, prompt response with proof of my order and product was received when promised. Ollie McCarthy took good care of us! Thank you.