Super easy to communicate and get…
Super easy to communicate and get exactly what I wanted and needed! Thank you RJ
About Branded Promo
Data updated- Website
- brandedpromo.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/1)
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About this business
Branded Promo is based in the vibrant and historic city of Boston. We’re here to simplify what can be a challenging task by offering a simple and effective ordering process. Our account managers are ready and excited to bring to life a great product for your brand’s visibility. Products include air fresheners, custom hats, fans, and tech gifts. Visit brandedpromo.com – shop online and reach out to us today.
Written by the business, not verified by us.Is Branded Promo legit?
Branded Promo (brandedpromo.com) has a 5.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, prompt, and easy to communicate with throughout the entire custom ordering journey. People highlight the exceptional quality of the personalized items and the remarkably efficient turnaround times that make every project completely smooth and stress-free. Some reviewers were not happy with certain product limitations, noting that specific items arrived damaged due to weak packaging or failed to meet strict minimum quantity rules. Consumers also mentioned occasional disappointment when certain goods did not quite match their initial design expectations or personal artwork preferences.
Auto-generated from all reviews of this business. For reference only.What people say
Our dedicated account manager Jamalle
Our dedicated account manager Jamalle, was very responsive and helpful finding exactly what we were looking for at the best price.
I worked with Leo from Branded Promo…
I worked with Leo from Branded Promo and he was very responsive and easy to work with. The quality of the product was much better that expected and I feel it was a great value! The stuffed goats are super soft and adorable and the sweatshirts on the goats even have our logo on the back. They were packaged and delivered carefully and promptly. I would definitely order from Branded Promo again.
Highly Recommend Branded Promo!
Working with Branded Promo was a seamless and professional experience. Our dedicated agent, Rio, was extremely helpful and sent multiple proofs to ensure our order was correct. Our logo orders even arrived ahead of schedule, which we really appreciated with our urgent deadline. Highly recommend working with this company!
Prom fan souvenirs
I worked with Mr. Rio Smith. He worked with my vision for prom souvenirs. He was able to work with my vision and delivered an excellent product. His professionalism, attention to detail, and prompt responses made ordering easy and seamless. Even though the order was at the last minute, he ensured that I received a mockup of the design and quick delivery. Overall, my experience with Mr. Smith and the company was excellent.
Great Branded Bamboo Utensil Sets
Great branded Bamboo Utensil Sets! Great Customer Service! It can be tricky to find the right match for branded merchandise, especially as a non-profit and Branded Promo was great to work with, quick to respond and answer our questions, and give us a great deal. Community members love the bamboo sets and the logo branding looks great as well.
Rio for the win! A helpful human.
Rio hustled his butt to find us a good supplier and a great deal, even for a slightly weird request.
I ordered 5,000 branded bandages from…
I ordered 5,000 branded bandages from Branded Promo, and Tim was extremely helpful throughout the entire process. He quickly provided the quote, design render, and clear guidance on the feasibility of the project. His responses were fast and thorough, which made everything easy and stress-free. I’ll definitely keep Branded Promo in mind for future business projects.
I highly recommend Branded Promo, ask for Ollie McCarthy!
I highly recommend Branded Promo. Not only do they offer a variety of products print promo items, but the response time and the service provided is exceptional! My first time purchasing promo items from this company and I had the pleasure of working with Ollie McCarthy, and the service he provided me did NOT dissappoint. To my surprise, Ollie went above and beyond to get me the products I needed. I have to say, compared to most companies, by far, the turn around time from placing the order to shipping out the door was not long. I would say, 3 weeks max to have product in hand. I look forward to doing more business with Ollie in the future. Thank you Ollie!
Great customer service by Rio Smith
Great customer service by Rio Smith, fast and easy ordering! Repeat customer on the custom playing cards.
Great Service, Fast Delivery & Fantastic Results! Thanks Rio
I had a great experience working with Rio, a dedicated account manager at Branded Promo! My original design for our custom neoprene collapsible can coolers for American Legion Brighton Post 80 was a bit too detailed to print, but Rio was upfront about it and incredibly helpful. We went back and forth a few times with suggestions until we got it just right. He was patient, quick to respond, and made the whole process easy. After placing the order, he confirmed payment right away, followed up about 10 days later with shipping details, and the order actually arrived well ahead of the estimated 7–10 day delivery window. The final product came out fantastic — great quality and exactly what we were hoping for. Highly recommend!
Ollie McCarthy 5 ⭐️
Ollie McCarthy went over and beyond to help us. We are nonprofit & on a tight budget. He never rolled his eyes but picked up & helped us. Through mix up on color he made it into a blessing.
Very quick and was able to get exactly…
Very quick and was able to get exactly what I needed. Shout out to Rio!
A+ so far!
I made a casual call to this company to ask a question and ended up getting great service and placing an order with them. RJ was exceptionally nice, knowledgeable, and helpful. He sourced a specialty item for me, quickly provided answers to my follow up questions, and quoted the item at a very good price. I am eager to take delivery and will update the review when I've got the items in-hand, but from my experience so far, I will be working with him in the future, for sure!
Tim is easy to work with and quick to…
Tim is easy to work with and quick to to help guide when I was needing some additional direction for my project!
Amazing (& fast!) Customer Service
Rio was absolutely fantastic! Found Branded Promos online and was in a bind with a tight deadline and budget. I picked up the phone and he immediately helped me with what I needed and made sure it fit both budget and timeline. Will continue to use Branded Promos for any future promotional needs. Can't recommend them enough!
Order & customer seevice
Nick went the extra mile for us
Nick went the extra mile for us, our gear looked amazing and arrived early, thank you!!
Nick J Made Our Experience Great!
Nick J at branded promo made our experience so great! He worked with us to find the best product for us, helped come up with a plan for our order to come on time for a pressing deadline. Our product arrived early, and everything was perfect!
Definitely order withBranded Promo!
Nick J was incredibly helpful in assisting me with reordering products I had previously purchased last year for a new studio location I am opening this summer. His communication was clear, timely, and professional throughout the entire process. He kept me updated on delivery every step of the way, which made planning much easier on my end. The products arrived exactly as described and have already been a big hit when we go out into the community to spread the word about our upcoming opening. I truly appreciate the smooth experience and would highly recommend working with Nick.