Easy Refund
I got charged for an extra year on my subscription that I didn’t want, so I emailed the support team. They were super helpful and my subscription was cancelled and my account refunded within 2 days. Very helpful.
About Brilliant.org
Data updated- Website
- brilliant.org
- Category
- Public & Local Services
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 36% (4/11)
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Is Brilliant.org legit?
Brilliant.org (brilliant.org) has a 4.2 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 36% of negative reviews. Last updated 2026-08-10.
What people say
Best Customer Service
Had an issue with the app and wanted to cancel renewal subscription. I got a response in a couple minutes and a refund the minute after that. The customer service could not have acted faster. Very appreciative of the service.
I forgot to cancel during my trial period but was refunded
I forgot to cancel during my trial period and I was shocked to see a charge of 256 USD. I was so annoyed and I immediately asked for refund. I was looking at the reviews and I really didn't have much hope. However, I received a refund immediately and I felt I have to write a positive review. Thanks
Good app and even better customer support
Brilliant is genuinely one of the best platforms I've used for developing logical reasoning and computational thinking. The way the content is structured interactive, visual, and progressive makes complex concepts feel approachable and even fun. I noticed a real improvement in how I approach problems, both in coding and everyday thinking. What also stood out was their customer support. I accidentally renewed my annual subscription and reached out explaining the situation. The team responded quickly, handled everything professionally, and processed my refund without any hassle. It's rare to see a company treat customers this well. Highly recommend Brilliant to anyone looking to sharpen their mind and rest assured that if anything goes wrong, their support team has your back.
Reply from Brilliant.org2026-05-30
Thanks so much for this — it genuinely means a lot to hear. We'll pass your kind words along to the support team. Hope to keep earning that 5th star! 🌟
A problem with cookies...
After having trouble with Brilliant not opening on my computer I requested and received guidance from Sam that helped me realize I needed to clear the cookies from my browser. This solved my problem.