BusRental.com aims to bring customers the perfect transportation option for their travels. We give you the widest range of vehicles, from large charter buses, mini buses, party buses to entertainer buses, limousines, sprinter vans and sedans.This way, not only are you assured of comfortable, luxurious and convenient travel, but you can also work within your budget. BusRental.com is simply the easiest way to hire a vehicle for your travel needs, no matter where you are going and what your budget is.
Is Bus Rental legit?
Bus Rental (busrental.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-31.
The double decker bus was cool but the toilet needed help. There was blue liquid that would spill out after you flush and there was no hand sanitizer!
Reply from Bus Rental2019-10-01
Thank you Sharon,
Thank you for bringing that to our attention, we will work to make sure that does not happen on future trips. We are glad you had a good overall trip.
Driver was on time. Motor coach was a great experience for everyone. Our driver, Adam, was exceptional. Numerous riders comments on MY survey card that Adam was a clear contributor to a great day in Lancaster County.
Reply from Bus Rental2019-10-01
Thank you David,
Great experiences are what we strive for. From point to point our drivers make sure that every aspect of your trip is enjoyable and you have a great time with us.
The bus rental was EXCELLENT!!!!!
THE DRIVER, EDDIE WAS EXCEPTIONAL!
THE BUSWAS CLEAN AND ATTRACTIVE AND COMFORTABLE.
WE WOULD ABSOLUTELY CALL YOU AGAIN WHEN WE NEED YOU!
THANK YOU
Reply from Bus Rental2019-10-01
Thank you Marlene,
Excellence is our middle name, as we strive to create the perfect trip for our clients. From our buses to our drivers they are chosen with class and professionalism in mind.
Exceptional service from the beginning to the end of our excursion.
From the very start of my plans to hire a bus company to transport a group of 26 seniors to visit a museum in the San Francisco Presidio , I searched the internet for the highest rated bus company and chose US Coachways, Inc. through www.uscoachways,com. From the very beginning the service was excellent. The cost was lower than any other company I searched for. They kept in contact with me during the whole process from the reservation to the end of our trip. The bus driver was exceptionally courteous and receptive to all on board. The bus was very clean and in new condition. I'll be a repeat customer in the future.
Reply from Bus Rental2019-09-01
Thank you Kenneth,
We have streamlined our system so that booking with us is quick and easy, with you in control. We work hard to provide a great price and great service with our fleet. Thank you for the great review!
our bus driver (Luis) was excellent and a PERFECT gracefully, helpful and friendly man. we loved him and will request him again.
the company was very professional and helpful in all means, thank you Michelle and USCOACHWAYS!
BONNIE
Reply from Bus Rental2019-09-01
Thank you Bonnie,
We work hard to maintain our service at the top levels of the industry. From our team at the office to the drivers, we treat you with the utmost professionalism at every step.
The drivers arrived on time. It is important to verify all details on the contract to avoid errors and extra charges as they will bill if you change dates for example.
Reply from Bus Rental2019-08-22
Munira, we are happy that your trip went as planned and the divers arrived as scheduled. Please call customer service if you would like to discuss this further. 855-287-2427 Option 4. Thank you
The bus driver was very nice and professional. He talked to me and answered any questions I may have had. He got us to and from our destination safely.
Reply from Bus Rental2019-08-26
Thank you Diane,
Our drivers are professional in both their manner toward our passengers and the way they operate their vehicle. They are always there for your on the ground questions to make sure all your needs are met.
All as described and expected. Bus driver was on time and congenial. All went as planned with our schedule. Would be 5 stars, if the bathroom was pristine, but for our day trip, this was fine.
Reply from Bus Rental2019-08-19
Thank you Kristi,
We are glad that overall you had a great time with us, We will look into the issue your bus had so it does not happen in the future.