BusyKid (busykid.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
I spoke to Norma and she really helped me get situated with the app. So far so good
Sorry for the long delay in my response. Thank you for the review and 5 stars! Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Norma was wonderful, she answered my questions quickly and concisely, and was able to resolve my problem so quick, especially considering it was a Friday afternoon.
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Great customer service. Good product
Sorry for the long delay for my response. Thank you for the review. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
BusyKid was absolutely the platform needed for my children to understand money. Actually, it was a complete understanding of how credit cards and flow of money works these days. They both save and understand the worth of a dollar. We now have one going to college and the other in upper high school and it's time for a more advanced system, ie, banking. Both my girls are sad to see BusyKid go and loved checking off chores! BusyKid mad my children smart spenders!
Sorry for the long delay in my response. Thank you for the wonderful review and 5 stars! We love to hear how our app is helping kids understand how money works, and we understand that they grow up and move to what's next. Hopefully wha they learned will stay with them forever. Sincerely - Mike Prusinski, President
Norma! Norma! Norma! At first with everything that was going wrong for me with setting up my account I was for sure thinking that maybe it wasn’t meant to be. Norma answered all of my questions and concerns and I was able to set up my account. She was on top of everything that I needed! Thank you for the amazing customer support! I ❤️ Norma!
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Had a great experience today with Norma at BusyKid's helpdesk. She worked through my problem quickly and efficiently.
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
We have loved this app for years. I had an issue with a replacement card we received and Norma with support helped me get it fixed immediately.
Thank you so much for the five stars and working with us on getting the replacement card to you. I wish we could control the US Mail... Sincerely - Mike Prusinski, President
Thank you so much for allowing us to help solve your issue quickly. If we can ever do anything in the future, please let us know. All the best - Mike Prusinski, President
I canceled card 4 years ago and they are still changing my bank for annual fee! Scam
Since you didn't provide a name or email from the account I can't verify if this is true. If you would like for me to review the account and refund anything, please email me at [email protected] as soon as possible. Sincerely - Mike Prusinski, President
I am a long-time customer who came back, returning was easier with the awesome customer service they have. Today I had a question and Norma was able to help me and give me the solution. I cant recommend more BusyKids to parents... no matter the age of your kids ! thanks to the team,
Sorry for the long delay on response and welcome back! We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
This has been a great way to help our kids learn to manage money and have access to a “debit card” in our increasingly cashless economy. Great customer service experience when we’ve had questions and most recently got great help from Norma when my older kid wanted to close out his BusyKid for his first bank account.
Thank you so much for the kind words and encouragement. We love to hear how our app and cards have influenced kids and helped parents, so it's great to hear we played a positive role. Sincerely - Mike Prusinski, President
We've used BusyKid for several years and have been pleased with the service. Customer service is helpful and courteous, specifically Norma! BusyKid is a great introduction to banking and chore management for kids! Highly recommend!
Thank you for the five stars and for letting us know how our app/cards have worked for your family. If we can ever help in the future, we're here! Sincerely - Mike Prusinski, President
I had an issue and left a message. Norma called back within an hour, got me the results I needed quickly, and helped me understand how to do it right next time. Fantastic
Sorry for the long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
My family was introduced to busy kid card and initially things went on smoothly. All of a sudden fraudulent charges was noticed to my kids account. Some of these charges were refunded but not all of it. The reason was that they had completed their investigations and they feel we made those charges because it was similar to previous charges. So, our conclusion is that we are lying to get $24.30 credited to us. Why should we lie over that amount of money? It is unfortunate that this company cannot be trusted and the card unsafe because we constantly have to keep checking for fraudulent charges on this card. it is exhausting
I'm sorry that you didn't leave a name and email so I could contact your about this and try to help. Card disputes are handled by the card company representing Visa and not BusyKid. However, if I review the account, I can possibly help plead your case. If interested, please email me at [email protected]. Sincerely - Mike Prusinski, President
I had to contact support for help to change something that I could not change on our account in the application. They replied very quickly, worked on the issue and kept me updated the entire time. Norma was the agent who worked with me and helped resolve our issue. I left impressed by their responsive service.
Sorry for the long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
I would highly suggest using another card. They charge for a transaction if there aren't enough funds in the kid's account. My kid didn't think he did the transaction correctly, so continued to try to use his card and was charged every time. This also happened when they thought they had the funds, but I forgot to put them in, etc. The company also renewed our contract, whilst I was trying to get us out of it (emptying the accounts), and told me they would not refund me. Literally the same day. Horrible customer service.
Sorry your experience wasn't what you expected. We set up notifications for the parent and child each time a transaction is denied so you have time to correct the issue. We allow for four denied transactions as a means to help provide additional time. If you're not getting the notifications, we should look into why. If you would send me ([email protected]) your name and email I can look into the rest of your comments. Sincerely - Mike Prusinski, President
I have not yet recent granddaughter card. It’s been longer than 7-10 business days
Sorry that your card order has not arrived but someone from my support team will be reaching out to you shortly to provide an update. Since we us US mail, sometimes the card won't be delivered when the carrier has an issue or can't find the address. These cards will be returned to us, and in return, we work to get them back out to you. Your experience is important to me so please keep me posted ([email protected]) if you have other issues or concerns. Sincerely - Mike Prusinski, President
We have been using it for year for both of our kids. It's such an easy way to give a 'bank account' for them to track as well as a good platform to pay them in exchange for 'work', even show the advantage of a saving match (aka work retirement plan matching). We haven't tried the investing or donation functions though. Recently, I needed support via email - Norma was very responsive and knowledgeable. She helped to clearly explain certain backend processes in an easy to understand way. Highly recommended!
Sorry for the very long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Would love to give a wonderful rating as I was extremely excited, however I tried to get a debit card mailed to me twice and never received either of them! UPDATE: Upon asking for a 3rd new debit card, because I never received the first two, I was informed that I would have to pay a fee for the new card. I decide to go with Greenlight instead. Thank you for your business.
I'm sorry that we could never get a card to you, however, we would never charge you for a missing card no matter how many times we tried. If one of my agents suggested this, I'm sorry and will clear this up. I'm very open to trying again if you are so that you don't need to pay more for a similar service. Please reach out to me at [email protected] if you are open to it. Sincerely - Mike Prusinski, President
It's a great way for kids to learn to use a card
Thank you for the five stars and endorsement! I hope that you'll also have your kids try some of the other features, especially BusyPay where sharing their personal QR code with family and friends could result with money being added to their account. It's great for birthdays and holidays. Sincerely - Mike Prusinski, President
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