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Money & Insurance

BusyKid

102 reviews

4.4102 reviews
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About BusyKid

Data updated
Website
busykid.com
Category
Money & Insurance
Location
United States · Scottsdale
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
100% (13/13)
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Is BusyKid legit?

BusyKid (busykid.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Natalie Phelps Tate · 2 reviews · Experienced 2025-02-14 ·

Very useful app

You really do have a great program/APP. And your staff really knows their stuff. Thank you very much for having this app for my son. 🙂

Reply from BusyKid2025-02-21

Thank you for the kind words and five stars! We appreciate you using BusyKid and hope you do for a long time! Sincerely - Mike Prusinski, President

T
Tracie Markley · 2 reviews · Experienced 2025-02-04 ·

Great Platform to Teach Kids

BusyKid has been such a great platform for my kids to learn how to use credit. It was also great for keeping track of chores and allowance. Now that they are all grown up, we are sad to close our account. Norma was very helpful in doing that for me. This has been a great company and I would highly recommend it!

Reply from BusyKid2025-02-21

Thank you for the recommendation, kind words and five stars! I hope that your kids learn a balanced financial approach to managing money and we're here to help if ever needed. Sincerely - Mike Prusinski, President

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Jessica Myers · 2 reviews · Experienced 2025-01-26 ·

The app itself wasn't without issues-…

The app itself wasn't without issues- only being able to assign a chore on a specific day, for example, instead of a range of "Get it done this week", but when I went to cancel, Tania B. was incredibly helpful and went above and beyond to fix my issues.

Reply from BusyKid2025-02-21

Sorry that our scheduling feature didn't meet what works best for your family. Our app was built over the years with the help of parents, and when asked, the vast majority of parents wanted a schedule that was more confined and specific. We understand there are many ways to parent, but we weren't able to be more flexible with this part of our app. Thank you for using BusyKid and we wish you all the best in the future! - Sincerely - Mike Prusinski, President

M
Michelle Stewart · 2 reviews · Experienced 2025-01-26 ·

Help to establish personal finance habits

We had an excellent experience using BusyKid to help our child learn the basics of personal finances. Its a safe place to learn the consequences of overdrawing, realize you have to save to purchase goods, that money is earned. Helped with establishing and reinforcing habits for personal care as well. Thank you!

Reply from BusyKid2025-02-21

I appreciate the five stars and letting your child use BusyKid. We've built this app with the help of parents willing to share what they would like to see and habits they would want built. If you have any, please feel free to pass them along to [email protected]. Sincerely - Mike Prusinski, President

C
Camille Orellana · 1 review · Experienced 2025-01-22 ·

Good app

I stopped using this service a while ago due to the fact that we went a different route for our kids. It's a preference thing for us but the service was not bad. Upon requesting to close my account, Tania made it very easy and effective. Great customer service.

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Norma Verner · 4 reviews · Experienced 2025-01-20 ·

She got back to me quickly & was able…

She got back to me quickly & was able to get me back to where I could log on to my account.

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Petergaye Hawthorne · 1 review · Experienced 2025-01-15 ·

Earlier I had an issue n lots of questions my mind was not at at ease but TANIA!!!! Made it simple she was very clear as to wat I need to do good job TANIA

Reply from BusyKid2025-01-16

Thank you for the feedback and kind words about Tania. I've passed this along to her and she appreciated it too. We want your experience to be a great one so please let us know anything we can do to keep your experience at five stars. Sincerely - Mike Prusinski, President

M
Mario Osorio · 1 review · Experienced 2025-01-06 ·

This is expensive

This is expensive, complex to use and definitely useless for the kids. Debit card is by far a better option Also, they switched from monthly to yearly fee and it is not refundable

Reply from BusyKid2025-01-06

Sorry that you feel this way since you've used our service for many years. We switched from a monthly to annual subscription a long time ago but the price is still the same overall. It's just paid upfront now, which isn't uncommon. We appreciate you using the system as long as you did and wish your family a happy new year.

D
Dennis Madsen · 2 reviews · Experienced 2024-12-31 ·

Norma was great!

Norma was great. Clear instructions, prompt responses; this is what customer service is supposed to look like.

Reply from BusyKid2025-01-15

Thank you so much for the great review and five stars! I've passed along your compliment to Norma and it was really appreciated. Please let us know if we can ever be of service in the future. Sincerely - Mike Prusinski, President

A
Amy Cormier · 1 review · Experienced 2024-12-31 ·

Customer Service

We were recently assisted by Norma with Busy Kid Customer Service, and she was wonderful to work with!

Reply from BusyKid2025-01-15

Thank you so much for letting us know! I've passed along your compliment to Norma and it was really appreciated. Please let us know if we can ever be of service in the future. Sincerely - Mike Prusinski, President

B
Bill mcknight · 1 review · Experienced 2024-12-27 ·

I had an issue so I sent an email to…

I had an issue so I sent an email to them. I received an email back within 5 minutes. Spoke to Tania B at Busy kids. She fixed the problem instantly. Feels good knowing this company cares! AWESOME COMPANY!

Reply from BusyKid2025-01-15

Thank you so much for the kind words review and five stars! I've passed along your compliment to Tania and it made her day. Please let us know if we can ever be of service in the future. Sincerely - Mike Prusinski, President

A
Amber Chandler · 3 reviews · Experienced 2024-12-17 ·

Prompt and Friendly Service

Norma was great in handling my situation. They were prompt and friendly. Although we stopped use of the service because it no longer fit our needs as a family it was a great sources to get our child on the way to understand how to save and spend their money.

Reply from BusyKid2025-01-15

Thank you for being a BusyKid family while you could. We understand that kids grow up and need to move on to the next thing. Hopefully things learned through BusyKid will stick for life. Sincerely - Mike Prusinski, President

Y
Yaaqobah Evans · 3 reviews · Experienced 2024-12-13 ·

There was technical issues with loading…

There was technical issues with loading money onto my child's card. I submitted a help ticket and the issue was resolved within hours. Norma was very responsive and kept me updated throughout the process.

Reply from BusyKid2025-01-15

We appreciate you using BusyKid and so happy that we were able to solve the issue for you. We aim to provide top-notch service and it appears we reached the goal in your case. Thank you for using BusyKid! Sincerely - Mike Prusinski, President

G
George · 3 reviews · Experienced 2024-12-11 ·

Norma was awesome

Norma was awesome! Very helpful!

Reply from BusyKid2025-01-15

Thank you so much for the great review and five stars! I've passed along your compliment to Norma and it was really appreciated. Please let us know if we can ever be of service in the future. Sincerely - Mike Prusinski, President

J
Jung Park · 3 reviews · Experienced 2024-12-09 ·

Always get excellent support from Norma

Always get excellent support from Norma - customer oriented, knowledgeable, efficient, and has always been able to resolve or answer my questions!

Reply from BusyKid2025-01-15

Thank you for the review and 5 stars! We always shoot for excellent and happy to have achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President

J
Jennifer Winters · 1 review · Experienced 2024-12-06 ·

Tania was very kind and helped resolve…

Tania was very kind and helped resolve my issue quickly.

Reply from BusyKid2024-12-08

Thank you for the 5 stars! I'll make sure to pass along the kind words to Tania.

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Eric Puhl · 2 reviews · Experienced 2024-12-03 ·

Norma was very quick to reply to my…

Norma was very quick to reply to my request. Great customer service throughout the transaction.

Reply from BusyKid2024-12-08

I'm so happy that Norma provided you with fast support. If we can every help in the future, please let us know.

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Elizabeth · 3 reviews · Experienced 2024-11-25 ·

Great customer service - NORMA!!

Had a great experience in customer service with Norma. She was knowledgeable, patient and responsive. I had a little trouble figuring out how to get to live help but once I did, Norma addressed my issue quickly. Thanks Norma!!

Reply from BusyKid2024-12-08

Sorry that reaching us took some time but happy that the results turned out perfectly. In the future you can easily reach us through chat inside the app.

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Britt S · 1 review · Experienced 2024-11-14 ·

Love Busy Kid

Norma was amazing. The response time was very fast and the solution was even quicker. I love busy kid!!

Reply from BusyKid2024-12-08

Thank you for the kind words and we'll make sure Norma sees your comment. We're happy to help and hope your experience is always worth 5 stars.

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poppy deanda · 1 review · Experienced 2024-11-07 ·

Tania was excellent and helped me…

Tania was excellent and helped me cancel my account quickly and easily. She also went out of her way to help me get a refund for the subscription charge I received the same day I was canceling. Great customer service.

Reply from BusyKid2025-01-15

Sorry for the long delay on responding. Thank you for the review and 5 stars! We always shoot for excellent and happy to have achieved it. Tania is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President