I have been getting dogs Nexgard here…
I have been getting dogs Nexgard here for several years and have never had a problem. The product works and prices are good. I get my purchase within 2 weeks.
About Canadapetcare
Data updated- Website
- canadapetcare.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 0% (0/27)
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Is Canadapetcare legit?
Canadapetcare (canadapetcare.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 73% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
Buyer beware
While I understand that many have had “great success” with this company I have not. After reading so many positive reviews I decided to give the company a chance and now my dog is likely going to be euthanized. She has been on bravecto for well over a year and never had an issue until I got the meds from this company. I am so thankful I didn’t give the meds to any of my other animals.
Great trusted company
Have used them for a few years for flea and tick control for my dog, even took a package to my vet to look at with first purchase. He approved. Have never had a problem with them or fleas. I don't believe all these negative comments.
FAKE PRODUCTS. DO NOT BUY.
I bought two Seresto flea collars off of this website, both ended up being counterfeit. The product came from Curacao, and I called an Elanco agent who confirmed to me that this product was not a legitimate flea collar and shouldn't be used. This company has been added to their list of counterfeit retailers and they have filed a report with the EPA. (Their refund policy is a joke too. I have to pay 15-20 dollars just to send it back and then, MAYBE, you'll refund me. Yeah, right.)
FAKE SERESTO COLLARS!
I purchased quite a few seresto collars from Canada pet care. The collars should last for 8 months. It has been 5ish months and already they aren't working. Looking at the packages compared to the one purchase directly from PetSmart for a recently adopted dog and the ones from Canada pet supply are clearly fake! I spent several hundred dollars on fake flea prevention and still will have to purchase something else well before these should have quit working.. I guess that my red flag should have been that they emailed me wondering why I wanted to purchase so many at once, but I had purchased things previously with no issues other than they are really terrible about sending tracking despite paying for it. The tracking number for this order was also useless because it never left Curaco. I ordered 11-9-24 & received the fake collars right before Thanksgiving. So now I will be spending another $500 to buy real Seresto collars for everyone. Wish I could give them ZERO STARS
Seresto Collars
I ordered 3 Seresto Collars for large dogs. They arrived in a timely manner. Unfortunately, all 3 Seresto Collars were counterfeit! Tony, the Customer Service Representative for Canada Pet Care refunded the total purchase amount.
Canadapetcare.com, BUYER BEWARE!
Canadapetcare.com appears to me to be a highly suspect business. I was looking for a picture of Bernie Madoff on their website, as their Ambassador, but I did not find a picture of Bernie. Here is the insanity of my dealings with canadapetcare.com: First, my credit card company tells me that the charge to my credit card, by canadapetcare.com originated in Mauritius. I had to look that place up. There is nothing redeeming about Mauritius. Second, despite canadapetcare.com’s reference to Canada, their website shows their place of business is in the United Kingdom. Are you confused yet, is this business flagged as a Canadian business, in Canada, Mauritius, or the United Kingdom? Third, I tried to reach these suspect characters by phone, during business hours in North America, multiple times. Forget that, my calls went to their voicemail, and I received no call back. Fourth, the functionality of canadapetcare.com’s website is awful. I use a very high speed Internet connection, and it was near impossible to navigate canadapetcare.com. Fifth, I received an email from canadapetcare.com, advising me that despite the medication being labeled in “pounds” on their website, the packaging of the medication that we receive, will be in kilograms, and, oh, by the way, the medication will be coming from Singapore, or Australia. Smell like a rat? I went back to canadapetcare.com to look for Bernie Madoff’s picture, still, I can’t find Bernie’s picture. Then, I cancelled our order, and shut down my credit card. I regret giving canadapetcare.com my demographic information, and former credit card information. BUYER BEWARE!
Very sketchy
I tried placing an order 5 times and kept getting messages transaction failed. I tried calling just as many times and got no answer. Then a failed order went through only to be followed up by an email saying, " urgent verification required". More attempts to call. Finally, I got someone who then requested I submit a photo of my debit card. It was getting way too fishy for my comfort. They also said my items would be in ' different packaging'. It all screamed ' not a legitimate company'. I asked them to cancel and will go pay more at my local vet in the U.S.
For several years I have ordered from…
For several years I have ordered from CanadaVet but placed an order with CanadaPetCare by accident. As soon as I placed the order, I received a pop up saying transaction had failed. But sure enough the funds came out of my banking account. No email from them either. I will place an order with my usual CanadaVet and wait to see if the CanadaPetCare shows up.
Been using them for years
Been using them for years! Always reliable and the best prices around! Highly recommend!
I don't even bother shopping around for…
I don't even bother shopping around for my fur babies' meds anymore. I just go to Canada Pet Care to place my order. I know I'm getting the best deal out there!
Is this company even in business?
Canadapetcare is a trusted online…
Canadapetcare is a trusted online store!! You get what they offer at a nice price!!
Affordable Products for My Pet Baby
My pet baby products came, they were affordable and they came just in time. They have a faithful customer. I will buy again for my pet baby. I never used them before, but they didn't disappoint me, I'm a very happy customer.
I went to make almost a $400 purchase…
I went to make almost a $400 purchase and my bank (20 yr relationship) flagged the purchase. It was NOT being processed in Canada but through the island of MAURITIUS. I called Canadapet and got a hold of someone who was 1. hard to understand 2. would not transfer my call to a different customer rep. 3. told me how long they were in business and other stuff on their website (I had read). I understand they have a high rating from Trustpilot, with whom I am not familiar. The rep tried to be informative but not to my bank's or my satisfaction. I asked for other references and go RADIO SILENCE as I am writing this review and it continues. Another valid source of legitimacy would be appreciated.
I placed an order on 12/28 as of 1/20…
I placed an order on 12/28 as of 1/20 still have not received. The name made me believe i was getting medication from Canada. My tracking was not updated until after my first call two weeks after order was placed. Then it was updated, to my surprise it stated it was in France?!?! Why?? No answer has been given to why. My concern is that this is not a reputable company and the medication is not true.
Best Product to keep our Pets safe and…
Best Product to keep our Pets safe and healthy
Good prices
Website easy, coupons and price very good.
Site Not Available!
Site Not Available! We're sorry, but this site is not available in your area. are they blocking access from U.S.? wait, i tried vpn connection through canadian server, but still got the same message. I'll update my rating if they become available.
27 days and haven’t received my order
I ordered Apoquel on 12/15/24. I’ve been told it shipped out on 12/16/24. I have ordered from this business multiple times before without any shipping delays. I called 2 weeks ago to let them know I hadn’t received it. Today, 1/11/25, I tried to call and had to leave a message. I’ve had to buy some medication from my vet because I ran out. It’s been 27 days since I ordered. Will Update this review when I can get ahold of a live customer service rep. Update: I spoke with a representative on 1/11/25. Was told my order was being held up in Customs. Well, another order by a different Canadian company by me placed on 12/27/24 arrived here 2 days ago so I don’t know if I’m being told the full story. After declining a 10% discount for a future order and requesting a refund, I was granted the refund. Now I’ll update after I receive that refund.
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