Impossible to Cancel
Similar to other customers, I haven't been able to cancel this subscription. I really only wanted a single box for my son at Valentine's Day. I paid for it when I received a 2nd box, and checked website to learn I'd been put on a subscription plan. I emailed and messaged via the website, requesting cancellation. No response or confirmation. I received another unwanted box this week. Emails bounce back. I sent another message through their website. No response. Don't get involved; candy subpar and not worth this hassle.
Hi Barbara, We are sorry for the inconvenience. We have verified that your account was canceled on 3/8/19, per your email request. It appears that we experienced a bug and the cancellation did not save in our system. Our apologies! We also verified that full refunds have been issued. Please allow a few business days for PayPal to process these transactions. If there is anything else we can help you with, please do not hesitate to reach out to us at [email protected]. Stay Sweet The Candy Club Support Team

