Cape Diablo (capediablo.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
Denise · 5 reviews · Experienced 2026-08-05 ·
★★★★★
Your Apple Watch doesn’t have to look like a sports watch!
I ordered 4 watch bands and none of them fit.
I reached out to customer support, receiving the best customer service possible. Anna asked questions, then had me take snap shots with a tape measure for further evaluation. I was able to return all 4 watch bands for exchange for the same styles I originally ordered which fit. Anna was very helpful and helpful made my first purchase experience positive. I absolutely love the quality of the watch bands and for the first time I am able to wear Apple watch when I was not in jeans and be embarrassed.
Reply from Cape Diablo2026-08-06
Hello there, Denise! Thank you so much for sharing your experience. We're so glad we were able to find the right fit for you and turn your first purchase into a positive one. It was a pleasure assisting you throughout the exchange process, and we're thrilled to hear you're now enjoying your Apple Watch bands with confidence. Your kind words and support truly mean a lot to us. We hope you enjoy wearing your beautiful bands for many years to come! 😊💞
It was easy to order. The web site was beautifully done. The band were described accurately and it came carefully wrapped. I would recommend this company.
Reply from Cape Diablo2026-08-06
Thank you for taking the time to share your experience, Miriam! We're delighted to hear that you found our website easy to use, our product descriptions accurate, and that your band arrived carefully packaged. Your recommendation means so much to us, and we truly appreciate your support. We hope you enjoy your new band for years to come! 😍💜
M
Maria · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Cape Diablo
Cape Diablo! Not only do they have beautiful bracelets for my IWatch, but they have an awesome customer service! Very responsive and they stand behind their product. One time, one of my bracelets broke, they responded to my email within an hour, they asked me to send them a picture. I did. Within a week, I had my new bracelet. That was great! I appreciated their rapid response.
Reply from Cape Diablo2026-08-06
That's fantastic to hear, Maria! Thank you so much for your kind words and wonderful support. We're thrilled to hear that you love your Apple Watch bracelets and that our team was able to assist you quickly when you needed help. Standing behind our products and ensuring our customers are well cared for is always our priority. We truly appreciate your trust and look forward to serving you again! 😊💞
N
Nancy · 8 reviews · Experienced 2026-08-03 ·
★★★★★
Disreputable Company Selling Junk
Interesting how this company boasts over 28,000 reviews on their website of 'satisfied' customers yet as someone who has purchased from this company, there's no place for me to leave a review of my experience on their website. Item arrived way later than expected, was returned because a gift needed to be purchased elsewhere, and when the Intense Ocean Energy earrings arrived, they were nothing like the picture on the website. Were so hideous I wouldn't even keep them let alone give as a gift to anyone. Were shipped back at my expense and the promised refund never materialized. Ended up having to dispute the charge with my CC company. Terrible online shopping experience.
Reply from Cape Diablo2026-08-06
Hello Nancy! Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. While we understand that the design of the earrings wasn't to your personal preference, we stand behind the quality of our handcrafted pieces. We also regret the frustration caused by the shipping timeline and the refund process. Our team strives to resolve every concern fairly, and we're sorry we weren't able to reach a satisfactory outcome in your case. We appreciate your feedback, as it helps us continue improving our service and overall customer experience. 💛🙏
R
Renee Roark · 1 review · Experienced 2026-06-15 ·
★★★★★
Well put together
Well put together. Stretches really well. I wear my band every day. Goes with gym clothes as well as office wardrobe.
Reply from Cape Diablo2026-08-06
Hi there, Renee! We're so happy to hear that you're enjoying your watch band every day and that it's comfortable and versatile enough to complement your gym wear and office wardrobe. Your support means so much to us, and we hope your band remains a favorite for years to come! 😊💖
J
Janice Doeppenschmidt Hill · 12 reviews · Experienced 2026-07-15 ·
★★★★★
Delivery was as expected
Delivery was as expected. Company’s product is over and beyond expected. Just truly love the turquoise band! It is beautiful and when I wear it many complements are received.
Reply from Cape Diablo2026-08-06
Thank you so much for your wonderful review, Janice! We're delighted to hear your order arrived as expected and that your turquoise band exceeded your expectations. It makes us especially happy to know you've been receiving so many compliments while wearing it. We truly appreciate your support and hope you continue enjoying your beautiful band for years to come! 💙✨
L
Linda Roach · 3 reviews · Experienced 2026-08-01 ·
★★★★★
Red, white and blue!
Once again, Cape Diablo exceeded my expectations for their jewelry. I purchased the matching red, white and blue bracelet and necklace. They were worn today for a political event, thus proving capitalism works great! I'm appreciative of the quality and the communication that is shared with the customer. Each piece is substantial and well worth it!
Reply from Cape Diablo2026-08-06
Hi Linda! Thank you so much for your continued support and for sharing your wonderful experience. We're delighted to hear that your bracelet and necklace exceeded your expectations and that you appreciate the quality of our handcrafted pieces and our communication throughout your shopping experience. Your kind words truly mean a lot to us, and we hope you enjoy wearing your beautiful jewelry for many special occasions to come! ❤️😊
P
Patty Ann · 4 reviews · Experienced 2026-08-01 ·
★★★★★
⭐⭐⭐⭐⭐ Couldn't be happier!
⭐⭐⭐⭐⭐ Couldn't be happier!
Absolutely top-tier customer service! Anna was super helpful, polite, and resolved my issue in no time. I’ll definitely be coming back. Thank you for making things so easy! . It’s so refreshing to interact with a company that truly values its customers. Highly recommended On top of that, I absolutely love my new band. Exactly like picture.
Reply from Cape Diablo2026-08-06
Thank you so much for your wonderful review! It truly means a lot to hear that you had such a positive experience. We're delighted we could help resolve your concern quickly and that you're loving your new band just as you expected. Your kind words and recommendation are greatly appreciated, and we look forward to serving you again in the future. Thanks so much, Patty! 🙏💖
C
Caroline Pope · 5 reviews · Experienced 2026-08-01 ·
★★★★★
The watch bracelet is lovely and looks…
The watch bracelet is lovely and looks great on. The service was good although the bracelet took a little time to get to me in England .
Reply from Cape Diablo2026-08-06
We're delighted to hear that you love your watch bracelet and that you were happy with our service. We also appreciate your patience with the international delivery to England. Your support means a great deal to us, and we hope you enjoy wearing your beautiful band for many years to come. Thanks so much again, Caroline! 😉💜
Beautiful handcrafted watch bands. I have 4 and will purchase more.
Reply from Cape Diablo2026-08-06
Thank you so much for your amazing review, Julie! We're delighted to hear that you're enjoying your handcrafted watch bands and that you've already built such a wonderful collection. Knowing you'll be coming back for more truly means a lot to us. We appreciate your support and look forward to creating more pieces you'll love! 🙏💕
J
Judy Moody · 1 review · Experienced 2026-07-28 ·
★★★★★
I love the craftsmanship but I would…tighten the wrist with a fastener
I love the craftsmanship but I would like to see some sort of tightner once its on the wrist
Reply from Cape Diablo2026-08-01
Thank you for your thoughtful feedback, Judy! We're so glad you love the craftsmanship of your piece. We also appreciate your suggestion about adding a way to tighten the fit on the wrist. Customer feedback like yours is incredibly valuable, and we'll be sure to share it with our product team as we continue improving our designs. Thank you for your support! 😊💙
L
Linda Tessmer · 1 review · Experienced 2026-06-22 ·
★★★★★
The red, white and blue necklace
The red, white and blue necklace I received isi beautiful and well made. Have ordered other things as well and quality and appearance are both great. Shipping was slow so order in time if u need it for a special occasion.
Linda in Columbus, Ohio
Reply from Cape Diablo2026-07-27
We're so happy to hear you're enjoying your watch band, Linda! It means a lot to know you found it beautiful, well-made, and that you've been pleased with the quality of your other purchases as well. We also appreciate your mentioning the shipping time, and we understand how important it is to receive an order before a special occasion. Your feedback is truly valuable, and we'll continue working to improve our shipping experience. Thank you for your support! 😊❤️
D
Debra Milne · 1 review · Experienced 2026-07-24 ·
★★★★★
Beautiful watch band and exceptional customer service!
I am impressed with the quality and attractiveness of this watch band. My Apple Watch face is a shade of blue I find difficult to match. I'm pleased with my selection. I'm also blown away by the prompt and detailed response to an email I sent to customer service as I had a couple of questions.
Reply from Cape Diablo2026-07-27
We're delighted to hear that you love your new watch band, Debra! It means so much to know the quality and design exceeded your expectations, especially since finding the perfect match for your blue Apple Watch face wasn't easy. We're also thrilled that our customer support team was able to answer your questions with the prompt and detailed service you deserved. Your kind words truly motivate us to keep delivering both beautiful products and exceptional care. 🤩💙
C
Carol · 4 reviews · Experienced 2026-07-26 ·
★★★★★
I love the product watch band I get a…
I love the product watch band I get a lot of compliments
Reply from Cape Diablo2026-07-27
Hi there, Carol! Hearing that your watch band has been getting so many compliments absolutely made our day. We're thrilled that you're loving it and that it's bringing you so much joy. Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support! 💖🌟
J
Jamey Hill · 1 review · Experienced 2026-06-23 ·
★★★★★
The earrings were a big hit
The earrings were a big hit for the birthday girl. Beautiful, well made and unique. Good communication on shipping etc.
Reply from Cape Diablo2026-07-27
It’s wonderful to hear the earrings were such a big hit with the birthday girl. We're so glad you found them beautiful, well-made, and unique. We're also happy that our shipping updates and communication helped make your experience even better. Thank you for celebrating such a special occasion with us. We truly appreciate your support, Jamey! 😃💞
L
Linda Roach · 1 review · Experienced 2026-07-25 ·
★★★★★
Impressed!
It was a pleasant surprise when I opened the jewelry pieces from Cape Diablo today. The quality exceeded my expectations. I am giving them an A++++! Once again, they went above and beyond the normal online purchase! Thank you Cape Diablo!!
Reply from Cape Diablo2026-07-27
What a wonderful surprise to read your feedback, Linda! We're absolutely thrilled that your jewelry exceeded your expectations and that your experience earned an A++++ in your eyes. Knowing we went above and beyond makes all our efforts worthwhile. Thank you for your kind words and for choosing Cape Diablo. We can't wait to serve you again! 😍💜
Your lovely feedback made us smile, Carin! We're so happy to hear that you love your bracelets. It means the world to us that you're enjoying them, and we truly appreciate you taking the time to share your experience. Thank you for choosing Cape Diablo! 💕✨
She answers questions right away! And the product is amazing!
Reply from Cape Diablo2026-07-27
Your kind words truly mean a lot to us. We're so happy to hear that your questions were answered promptly and that you're loving your product. Providing responsive support and amazing products is always our goal, and we're grateful you took the time to share your experience. Thank you for your support, Jolanda! 💖🙌
I love my watch band however I love the customer service more. I ordered 3 watch bands and I got the small thinking that was the typical wrist size. One of the bands came first and I realized it was too small. I reached out and they were able to change the others to a larger size. I will definitely be purchasing again.
Reply from Cape Diablo2026-07-27
Knowing that you love our customer service even more than your watch band is such a wonderful compliment! We're so glad we were able to update the sizes of your remaining bands before they shipped, helping ensure a better fit. Thank you for allowing us to make things right, and we're thrilled to hear you'll be shopping with us again. We can't wait to create more pieces you'll love. Thanks again, Leori! 😉💖
B
Barbara Levine · 2 reviews · Experienced 2026-07-15 ·
★★★★★
The only issue I have is the material…
The only issue I have is the material the bracelet is made from makes my wrist break out in a rash.
Reply from Cape Diablo2026-07-27
We're truly sorry to hear that your bracelet caused skin irritation, Barbara. While this isn't the experience we want for any of our customers, we sincerely appreciate you sharing your feedback. Sensitivity to certain materials can vary from person to person, and we'd love the opportunity to learn more and see how we can help. Please feel free to contact our customer support team so we can help you further. 💙🌼