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Shopping & Fashion

Cape Diablo

101 reviews

4.6101 reviews
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About Cape Diablo

Data updated
Website
capediablo.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (10/10)
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Is Cape Diablo legit?

Cape Diablo (capediablo.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Habiba Amr · 1 review · Experienced 2026-07-05 ·

This company has an amazing and very unique jewelry pieces

This company has an amazing and very unique bracelets as well as straps for apple watches I thank them so much for this perfect quality 😍😍😍😍 I purchased 5 items from cape diablo 3 for apple watch Another 2 wrap bracelets

Reply from Cape Diablo2026-07-27

Your kind words truly made our day, Habiba! We're so happy to hear you're enjoying your Apple Watch straps and wrap bracelets, and that you love their unique designs and quality. It means so much that you chose five of our pieces. We're incredibly grateful for your support and hope they continue to bring you joy for a long time. Thank you for being part of the Cape Diablo family! 🥰💚

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Shannon · 3 reviews · Experienced 2026-07-07 ·

Great experience!

I got three watch bands for Cape Diablo and they all arrived quickly and they're beautiful! They're also high quality.

Reply from Cape Diablo2026-07-27

Hello there, Shannon! We're delighted to hear you had such a great experience. It’s wonderful to know your three watch bands arrived quickly and that you’re happy with their beauty and quality. Your kind words mean so much to us, and we truly appreciate you choosing Cape Diablo. Enjoy your new bands! ✨💜

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Bali Llopiz · 1 review · Experienced 2026-07-18 ·

I was amazed at the quality of the…

I was amazed at the quality of the first bracelet that a purchased from Cape Diablo. So much so that I purchased 4 more bracelets. It is absolutely a quality product and the photos don’t do them justice. I was surprised when I received my first one. The packaging is very elegant and very convenient for the client. Thank you💝

Reply from Cape Diablo2026-07-19

Thank you so much, Bali! We’re so happy to hear that your Cape Diablo bracelets exceeded your expectations. It means so much to know that you loved the quality, design, and elegant packaging enough to add more pieces to your collection. We truly appreciate your kind words and are grateful to be part of your style journey. ✨💝

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Nancy · 8 reviews · Experienced 2026-07-19 ·

Not the Experience I Expected

I saw the Intense Ocean Energy Earrings in a magazine and thought they were gorgeous. Placed the order on June 23 as a gift needed by July 21. The carrier kept showing it was Processing and it finally arrived with 2 days to spare. As the shipper's Customer Service told me they were awaiting the package to ship, I purchased a different gift and let the company know it would be returned when it eventually arrived. It did arrive and looked nothing like the picture. The quality was so poor I wouldn't have been able to give it as a gift. Their policy is you pay for return shipment so we'll see if they waive that or not.

Reply from Cape Diablo2026-07-19

Hi there, Nancy! We’re truly sorry that your experience did not meet your expectations. We understand how disappointing it must have been, especially since this was intended as a gift for a specific date. As we explained, there was a delay with the shipment process, and we sincerely apologize for the inconvenience this caused. We also understand your concerns regarding the earrings and would like the opportunity to assist. Please reach out to our customer support team, and we’ll be happy to review your return request and help proceed with the next steps. We appreciate your feedback and hope we can make this right. 🙏❤️

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Ann · 3 reviews · Experienced 2026-07-03 ·

Always know when I order a band( or two…

Always know when I order a band( or two or three) that they will look exactly as pictured and stand up to the daily wear I give them! Even when a band showed up without the cute charm they were more than helpful getting a replacement sent to me with a lobster claw clasp to attach easily! The stones are genuine and beautiful and ( I like this part)Iand I get a lot of compliments! They are easy to switch and as I’m heading out the door takes me no time at all to get a different look! I’m just amazed at the corresponding that happened with my missing charm and now it’s on my bracelet! Thanks Cape Diablo!

Reply from Cape Diablo2026-07-19

Hearing that you've had such a consistently great experience with our watch bands truly makes our day! We're delighted that you love the quality, genuine stones, and how easy they are to switch for a new look. It was also our pleasure to help resolve the missing charm, and we're so glad everything worked out in the end. Thank you for your continued trust and support. We hope you enjoy your collection for years to come. Thanks again, Ann! 💖✨

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Jennifer K · 1 review · Experienced 2026-07-16 ·

It should be a zero stars

It should be a zero stars. It has been 12 days since I placed an order with expedited shipping. I contacted them 6 days ago, then again today when they finally said it was "processing" when I asked for tracking info after they said it was shipped. They asked for my order number after they said it was shipped, so obviously the first answer was based on nothing.

Reply from Cape Diablo2026-07-19

Hello Jennifer! We’re truly sorry that your experience was frustrating and did not meet your expectations. As we explained, your order experienced an unexpected processing delay, and we sincerely apologize for the confusion and the wait. We appreciate your patience and hope you'll reach out to our support team if there's anything further we can do to assist. 🙏💙

K
Kay Howell · 2 reviews · Experienced 2026-07-06 ·

Watch straps are really pretty and…

Watch straps are really pretty and upgrade my watch to elegant! The product is quality made and stones are lovely.

Reply from Cape Diablo2026-07-19

Hi Kay! It's wonderful to know that your new watch strap has added an elegant touch to your watch. We're thrilled you love the craftsmanship and the beauty of the natural stones. Your kind words mean a lot to us, and we hope you continue enjoying your Cape Diablo piece every day. 💖✨

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Rita Geoffroy · 2 reviews · Experienced 2026-07-10 ·

My experience at Cape Diablo was great!

My experience at Cape Diablo went very smoothly. First of all, all your products are created by talented artisans and each one is unique! I had a couple of occasions where I reached out to your customer service department and was always treated with kindness and concern. Any issues I had were responded to immediately and resolved to my satisfaction. I will definitely be a repeat customer!

Reply from Cape Diablo2026-07-19

It's wonderful to hear that your experience with Cape Diablo has been so positive! Knowing that you appreciate the craftsmanship of our artisan-made pieces and that our support team assisted you with care and resolved your concerns means so much to us. Thank you for your trust and for choosing us. We can't wait to create more beautiful pieces for you in the future, Rita! 💖✨

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Michael Harris · 2 reviews · Experienced 2026-07-14 ·

Great product many compliments from…

Great product many compliments from strangers Delivery not immediate but ok

Reply from Cape Diablo2026-07-19

Hi there, Michael! We're delighted to hear you're enjoying your Cape Diablo piece and that it's been earning so many compliments. It means a lot to know it has made such a great impression. We also appreciate your patience with the delivery, and we hope your new favorite accessory continues to bring you joy. 😊✨

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Carol Kelly · 1 review · Experienced 2026-03-03 ·

Refund never happened!

Their watchband did not fit my Apple watch. All they asked for was my wrist size. I returned all three bands and have never been given my money back. Returning is difficult. The return address is different than the shipping address and neither is posted on their site. They are not a reputable company!

Reply from Cape Diablo2026-07-19

Hi Carol! We're sorry to hear about your experience. If your return has already been delivered to the return address we provided, please contact our support team with your return tracking number so we can promptly follow up on your refund. We'd be happy to review your case and help you in any way we can. We'd like to have the opportunity to resolve this for you. 🙏💙

A
Annette Elens · 1 review · Experienced 2026-06-25 ·

What great products and company

What great products and company! I have three Apple iWatch bands and love all of them! I highly recommend this company!

Reply from Cape Diablo2026-07-19

Knowing that you've built a collection of our Apple Watch bands truly makes us smile! We're so happy to hear that you love each one, and your recommendation means more to us than we can express in words. Thank you for being a valued part of the Cape Diablo family, Annette! 💖✨

J
Jhron Greene · 1 review · Experienced 2026-07-12 ·

Cape Diablo Experience

These watch bands are always quality made, beautiful, and very affordable during Cape Diablo’s sales.

Reply from Cape Diablo2026-07-19

Your continued support means so much to us, Jhron! We're thrilled to hear that you love the quality, beauty, and value of our watch bands. We truly appreciate your kind words and look forward to bringing you more handcrafted pieces you'll enjoy for years to come. 💖✨

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hayley hawkins · 3 reviews · Experienced 2026-07-12 ·

Second chances are worth giving!

I was hesitant after reading mixed reviews online, but I am so glad I took a chance. The quality is incredible! The stones feel authentic, and the bracelet has a satisfying weight to it that proves its value. Shipping took some time, but the product is definitely worth the wait. I will absolutely buy from Cape Diablo again and refer my friends and family. Thank you for the wonderful craftsmanship!

Reply from Cape Diablo2026-07-19

We're so grateful that you gave Cape Diablo a chance and that we were able to exceed your expectations! It means so much to hear that you love the quality, authenticity, and craftsmanship of your bracelet. Thank you for your patience with the shipping and for recommending us to your friends and family. We can't wait to create more beautiful pieces for you, Hayley! 😊💞

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Douglas Ebert · 1 review · Experienced 2026-06-21 ·

The company has so many great designs…

The company has so many great designs to choose from. Ordering was easy, delivery on time as promised and the two Apple watch bands I purchased look great and fit perfectly. Highly recommend this company.

Reply from Cape Diablo2026-07-19

Hi there, Douglas! We're delighted to know you had such a smooth experience with Cape Diablo. It's wonderful to hear that you found the perfect Apple Watch bands, that they fit just right, and that you enjoyed our wide selection of designs. Thank you for your recommendation. We truly appreciate your support and hope you enjoy your new bands for a long time!

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Rebekah Jolley Koshnick · 1 review · Experienced 2026-07-04 ·

Love my new IPhone watch collection.

Love, Love, Love my new watch bands. I will definitely be buying more. Thanks so much for your support and lovely IPhone watch bracelets.

Reply from Cape Diablo2026-07-19

That's fantastic to hear, Rebekah! We're absolutely thrilled that you're loving your new Apple Watch band collection. Knowing that you're already looking forward to adding more pieces to your collection truly means the world to us. Thank you for your kind words and support. We can't wait to create more beautiful designs you'll love! 😍💜

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Sue Madden · 1 review · Experienced 2026-07-10 ·

Lovely range of products

Lovely range of products. Fast delivery and wonderful service.

Reply from Cape Diablo2026-07-11

Thank you so much for your lovely review, Sue! We’re delighted to hear that you enjoyed our range of products and had a great experience with our service. We truly appreciate your kind words about our delivery and support. Thank you for choosing us, and we hope you continue to enjoy your beautiful pieces! 😊❤️

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Connie D. · 1 review · Experienced 2026-07-10 ·

The shopping experience was fun.

The shopping experience was fun. Very nice pictures of the product. I'm always wondering what will really show up, and the product happily exceeded my expectations! I've worn your bands everyday since receiving them!

Reply from Cape Diablo2026-07-11

Hello there, Connie! We’re thrilled to hear that you enjoyed your shopping experience and that our product photos helped you find something you love. It makes us so happy to know that your bands exceeded your expectations and that you’ve been wearing them every day. We truly appreciate your support and hope your Cape Diablo pieces continue to bring you joy for a long time! 🙏💜

M
Ms P · 2 reviews · Experienced 2026-06-15 ·

Outstanding products and customer service

Products are simply fabulous and the Customer Service responsive, understanding, and outstanding. They actually went above and beyond to address and fix my situation. I highly recommend Cape Diablo.

Reply from Cape Diablo2026-07-07

Hi, Ms. P! Thank you so much for your wonderful review. We're delighted to hear that you love our products and had a positive experience with our customer service team. It means a lot to us that we could help resolve your situation and exceed your expectations. Your kind words and recommendation truly encourage our team to continue providing the best possible experience. Thank you, and we're grateful for your support and look forward to serving you again! 🙏😍

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Sandy Rimer · 1 review · Experienced 2026-06-09 ·

Beautiful watch bands I now own four…

Beautiful watch bands I now own four they are very sturdy fit perfectly and I get so many compliments on them

Reply from Cape Diablo2026-07-07

That's fantastic to hear, Sandy! We're thrilled to hear that you now own four of our watch bands and that they've been a perfect fit. It means so much to know you're enjoying their quality and receiving so many compliments. We truly appreciate your continued support and look forward to helping you add even more favorites to your collection. Thank you for being part of the CD family! 😃💙

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Mary Hediger · 3 reviews · Experienced 2026-06-07 ·

I was starting to look for dressier…

I was starting to look for dressier watch straps & Cape Diablo showed up. I found two that I liked immediately, measured my wrist, and ordered them in large. They arrived quickly, and while I was pleased with their quality, they were too big. No worries. I gifted them to my sister, who was thrilled, & ordered more for me. They should come soon. Can’t wait.

Reply from Cape Diablo2026-07-07

Hello there, Mary! Thank you so much for sharing your experience. We're delighted to hear that you loved the quality of your watch straps, even though the first size wasn't quite the right fit. It was so thoughtful of you to gift them to your sister. We're glad she loved them! We hope your new watch straps arrive soon and fit you perfectly. Thank you for choosing us, and we can't wait for you to enjoy your new favorites! 😘💞