Cape Diablo (capediablo.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Melanie M. · 2 reviews · Experienced 2026-06-21 ·
★★★★★
Cape Diablo provides quality products…
Cape Diablo provides quality products at a great price and wonderful customer service! I purchased three watch bands over Memorial Day. One of the watch bands did not quite fit. Anna at Cape Diablo worked quickly to correct the issue and provided me with a replacement watch band.
I love the variety of products and it’s easy to change from a casual style watch band to a more elegant style of band.
I plan to add to my collection!
Melanie M., Stafford, Virginia
Reply from Cape Diablo2026-06-23
Hi Melanie! Thank you so much for your kind words and for sharing your experience. We’re really happy to hear you’re enjoying your watch bands and the variety they bring to your style. It’s also great to know we could help resolve the sizing issue quickly for you. We truly appreciate your support and look forward to helping you grow your collection! 🥰💙
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Kate Mcmanus · 5 reviews · Experienced 2026-06-01 ·
★★★★★
I was a bit skeptical ordering this…but so happy
I was a bit skeptical ordering this watch band. When it arrived, the quality and fit have been exactly what I was looking for. Will order again and have gotten compliments and told them about Cape Diablo
Reply from Cape Diablo2026-06-23
Thank you so much for sharing this lovely feedback, Kate! We’re really happy to hear the band exceeded your expectations and that you’re enjoying both the quality and fit. It means a lot to know you’ve been getting compliments, too. We truly appreciate you spreading the word about Cape Diablo. We look forward to having you shop with us again soon! 😊💖
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TJacobus · 6 reviews · Experienced 2026-04-25 ·
★★★★★
I ordered the incorrect size and the…
I ordered the incorrect size and the return process was simple and very accommodating. In addition, Cape Diablo provides quality products.
Reply from Cape Diablo2026-06-23
Thank you so much for your kind feedback! We’re really glad to hear the return process was smooth and that you’re happy with the quality of your watch band. We truly appreciate your support and look forward to serving you again soon! 😊💚
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Karen Mock · 2 reviews · Experienced 2026-06-19 ·
★★★★★
Great watch band.....
It was easy to order the product. I get so many compliments on my watch band. It is stunning and it goes with everything!
Reply from Cape Diablo2026-06-23
Hi there! Thank you so much for your kind words. We’re really happy to hear you had a smooth ordering experience and that you’re loving your watch band. It’s great to know you’re getting so many compliments. That’s exactly what we love to hear. We truly appreciate your support and hope you enjoy it for a long time to come. 🤩💞
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Beth · 7 reviews · Experienced 2026-05-08 ·
★★★★★
I love cape diablo's watchbands!
I love cape diablo's watchbands. I own a few. One time I had a minor problem and with one email, it was fixed. I believe anyone can sell you a product but I want to do business with people that stand behind it! I would definitely do business with them again and recommend them highly!!
Reply from Cape Diablo2026-06-23
Hello there, Beth! Thank you so much for your wonderful feedback. We’re really happy to hear you love your watch bands and that we were able to resolve the issue you experienced quickly. It means a lot to know you trust us not just for our products, but also for how we support our customers. We truly appreciate your recommendation and look forward to serving you again! 😍💕
I bought a beautiful amethyst bracelet for my wedding and it's gorgeous 😍 Really happy with the craftsmanship!
Reply from Cape Diablo2026-06-23
Thank you so much for sharing this lovely feedback! We’re really happy to hear your amethyst bracelet made your special day even more meaningful and that you’re pleased with the craftsmanship. Wishing you all the best, and we truly appreciate you choosing us for such an important occasion. Thanks again, Tara! 😀💜
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Mary Reichard · 4 reviews · Experienced 2026-06-16 ·
★★★★★
Purchased warrior bracelet and am VERY…
Purchased warrior bracelet and am VERY pleased. Beads are larger… looks so pretty.
Many thanks to CD!
MKR
Reply from Cape Diablo2026-06-23
Thank you so much for your lovely feedback, Mary! We’re really happy to hear you’re enjoying your Warrior bracelet and that the size and design are exactly what you were hoping for. We truly appreciate your support and kind words. Many thanks from all of us at Cape Diablo! 😘💙
I was wanting the American Dream Stretch Apple Watch Strap but for a Samsung and to be made silver toned. They were quick to reply and were very accommodating. This isn't the first watch strap that I have purchased from them and it wont be the last. Great company. Beautiful products!
Reply from Cape Diablo2026-06-16
Hi there, Jenifer! Thank you so much for your kind words and continued support. We’re really happy to hear you loved your custom Samsung version and that our team could help. It means a lot to know you keep coming back, and we look forward to creating more pieces for you in the future! 🙏💜
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Helen Greta Stark · 16 reviews · Experienced 2026-06-16 ·
★★★★★
Great company with unique products
Great company with unique products. The beautiful strap wouldn’t fit my Fitbit so they let me keep the bracelet and choose another product for free. I chose some Ocean Bliss Pearl & Turquoise Jasper Hoop Drops earrings that are so comfortably light. They don’t pull the earlobes at all. Have had many compliments as they’re so unusual and beautiful. Highly recommend this company and might even buy an Apple Watch just to use their bracelets.
Reply from Cape Diablo2026-06-16
Thank you so much for your wonderful feedback, Helen! We’re really happy we could help and that you’re loving the earrings. It’s great to hear you’ve been getting compliments too. We truly appreciate your support and recommendation! 😃💞
This company is very unprofessional. I returned my order a long time ago, and although it has arrived a while ago, they never emailed me first. I had to contact them repeatedly to get any confirmation. When they finally responded, they said they needed to check at the warehouse. I don't understand why they need to double-check if it's been so long, and it seems their warehouse hasn't even looked at it during all this time. I returned the order because the size was too large for me, which was inconsistent with their claims. I no longer want to deal with such a company.
Reply from Cape Diablo2026-06-14
Hello there, Adelia! Thank you for your feedback. We’re sorry for the frustration and delay you experienced. For returns, we do need to carefully check each item once it arrives at our warehouse before we can confirm the status, as this helps us ensure everything is properly recorded and processed. We understand this can feel slow, but it’s an important step to ensure all returns are handled correctly and fairly. We also want to clarify that refunds or resolutions are not issued automatically without verification, as we need to review each case based on the item condition and return details. We’re sorry if our communication felt delayed in your case. That’s not the experience we want for our customers, and we’re always working on improving response times. If there’s anything still pending on your end, we’ll be glad to assist and ensure it's resolved properly. Thank you for your understanding in this regard!🙏❤️
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Sally Marie Regoord · 2 reviews · Experienced 2026-06-12 ·
★★★★★
Beautiful watch band
Beautiful watch band. I love wearing my watch now. It’s like I have a new piece of jewelry.
Reply from Cape Diablo2026-06-14
Thank you so much for your lovely feedback, Sally! We’re really happy to hear that you’re enjoying your watch band and that it feels like a fresh new piece of jewelry. That’s exactly the experience we hope to create with every design. We truly appreciate your support and look forward to serving you again! 🥰💜
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PATRICIA R SEAVER · 1 review · Experienced 2026-06-12 ·
★★★★★
Unique and Beautifully made jewelry!
Unique and Beautifully made jewelry!! So happy with each of my purchases! Shipping can take a while, but worth the wait and excellent customer service.
Reply from Cape Diablo2026-06-14
Thank you so much for your kind words, Patricia! We’re really happy to hear that you’re enjoying your pieces and that each purchase has met your expectations. It means a lot to know you find the designs unique and beautifully made, and that our customer service has been helpful. We also appreciate your patience with the shipping time. It truly helps us, and we’re glad it felt worth the wait in the end. We look forward to serving you again soon and hope you continue to enjoy your jewelry! 😊💞
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Lisa Wyatt · 2 reviews · Experienced 2026-06-10 ·
★★★★★
Do not buy from cape diablo
Do not buy from cape diablo. They refuse to accept returned merchandise in original condition one day after delivery. They do not respond to customer service emails. It took three weeks for the bracelets to arrive. For returns they make you jump through hoops, hoping you go away. When you don't vanish, they ghost you. RUN. this is a bad company to buy from. You cannot return the merchandise.
Reply from Cape Diablo2026-06-14
Hi Lisa! Thank you for sharing your feedback. We’re sorry your experience didn't meet your expectations. We want to clarify that our team promptly responded to your emails and provided the return instructions and return address. According to our support platform, our messages were successfully delivered and viewed. After providing the return information, we did not receive any further response from you. We understand that delays and misunderstandings can be frustrating, but we always strive to assist our customers and provide return options in accordance with our policies. We value all customer feedback and continuously work to improve our processes and communication. We wish you all the best and appreciate the opportunity to address your concerns. 🙏💖
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Consumer · 7 reviews · Experienced 2026-06-12 ·
★★★★★
The Seaside Dreams stretch strap is beautiful
The Seaside Dreams stretch strap is beautiful! Very well crafted and comfortable to wear. I’ve had lots of compliments from friends who’ve thought I’m wearing pretty bracelets rather than it being part of my Apple watch. I’ll definitely be buying more in the future. It was also a quick delivery to the UK.
Reply from Cape Diablo2026-06-14
Hi there! Thank you so much for your wonderful feedback. We’re really happy to hear that you’re enjoying the Seaside Dreams stretch strap and that it’s both comfortable and well-crafted. It’s even better to know you’ve been receiving compliments. That’s exactly the kind of reaction we hope for. We’re also glad it arrived quickly in the UK. Your support means a lot, and we can’t wait to have you shop with us again soon! 🥰💙
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Robert Vowels · 2 reviews · Experienced 2026-06-10 ·
★★★★★
Cape Diablo provided excellent REAL…
Cape Diablo provided excellent REAL human support when I ordered my gorgeous Chakra iWatch wristband! Anna worked with me to ensure my custom measurements were incorporated into the wristband design. I’ll come back to Cape Diablo for personal gifts for family and friends!
Reply from Cape Diablo2026-06-14
Thank you so much for your wonderful feedback, Robert! We’re really happy to hear that you love your Chakra watch band and that the custom fit worked out perfectly. It’s also great to know that the support you received felt personal and helpful. That’s exactly what we aim for. We truly appreciate your trust and support, and we look forward to helping you again with gifts for your family and friends in the future! 🙏💞
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Andrea Leon · 1 review · Experienced 2026-06-08 ·
★★★★★
Handmade Jewelry Artist
Being a jeweler and Artist, I provide my customers with quality products and I appreciate Cape Diablo’s quality!
Cape Diablo gives QUALITY BANDS for your Apple Watch accessories!
Love the stone colors they have chosen and always love the jewelry tag they attach to their bands! Nice touch✅
Reply from Cape Diablo2026-06-10
Hello there, Andrea! Thank you so much for this thoughtful review. We truly appreciate your recognition, especially coming from a fellow artist and jeweler. It means a lot to hear that you value the quality of our bands and the details we put into each piece. We’re also glad you enjoy the stone selections and the finishing touches like the jewelry tag. It’s those little details we love adding for our customers. Thanks again for your support! 😊💞
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Cindy · 6 reviews · Experienced 2026-05-22 ·
★★★★★
Beautiful and Unique!!!
I LOVE the unique and beautiful watchbands and bracelots they provide. My I-phone has only had Cape Diablo straps since I first discovered them. And they provide the cutest gift boxes with each order. I just Love the products they provide!! ♥️
Reply from Cape Diablo2026-06-10
Thank you so much for your kind words and support! We’re truly happy to hear how much you love your watch bands and bracelets, and that Cape Diablo has been part of your journey since the beginning. It means a lot to know you also enjoy the gift packaging we put together with each order. We appreciate you taking the time to share your experience, and we look forward to creating more pieces you’ll love. Thanks again, Cindy! 🙏 🥰💛
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Diana · 2 reviews · Experienced 2026-06-06 ·
★★★★★
I purchased the Chakra Stretch Band for…
I purchased the Chakra Stretch Band for my Apple I-Watch. I much prefer it over the plastic band the watch came with and it’s much easier to put on. I love the craftsmanship, the artist and the colors. The band goes with any color outfit I wear. I get compliments on the watch band from strangers. I would recommend these watch bands to all my family and friends.
Reply from Cape Diablo2026-06-08
Thank you so much, Diana, for sharing your experience! We’re delighted to hear that you’re enjoying your Chakra Stretch Band and that it’s both comfortable and easy to wear. It’s wonderful to know the colors and craftsmanship stand out and that you’re even receiving compliments. That truly makes our day. We really appreciate your recommendation to your family and friends, and we look forward to serving you again in the future! 🙏💞
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customer Espy Luna · 2 reviews · Experienced 2026-06-05 ·
★★★★★
I love their product
I love their product. This is the second item I purchase. Also , their customer service went above and beyond. I am very pleased.
Reply from Cape Diablo2026-06-08
Hi Espy! Thank you so much for your continued support and for sharing your experience. We’re truly happy to hear that you love your items and that our customer service made a positive impression. It means a lot to us that you chose to come back for a second purchase. We look forward to serving you again and hope you enjoy your pieces for a long time to come! 😃💜
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Consumer · 4 reviews · Experienced 2026-06-05 ·
★★★★★
Cape Diablo has been a great company
Cape Diablo has been a great company. They have bent over backwards to correct any and all issues about my order. I love my Diablo bands and wear them every single day. Love them !!
Reply from Cape Diablo2026-06-08
Hello there! Thank you so much for your kind words and for taking the time to share your experience. We’re truly glad to hear that you’re happy with your bands and that they’ve become part of your everyday wear. That means a lot to us. It’s also wonderful to know our team was able to support you and resolve your order concerns along the way. We really appreciate your support and look forward to serving you again! 🥰💙