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Carmount.com

100 reviews

4.4100 reviews
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About Carmount.com

Data updated
Website
carmount.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (14/14)
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Is Carmount.com legit?

Carmount.com (carmount.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

C
Christi Provencher · 1 review · Experienced 2026-04-20 ·

Three reasons for a 1 star rating:

Three reasons for a 1 star rating: 1.) The product was disappointing to say the least. It doesn’t stick anywhere for longer than a couple minutes. Even without a phone attached it falls off any surface that I have tried to mount it to. 2.) The service. The service is disappointing as there is none. In attempting to contact their customer service they do not reply. 3.) Returns. Yes, they offer returns but you actually have to be able to reach someone to get it processed. Good luck. All in all, this is a hard no for me. I have no idea how this company has that many good reviews.

Reply from Carmount.com2026-04-23

Thank you for your feedback, and we sincerely apologize for the experience you've had - this is not the standard we hold ourselves to on any front. On the suction - the mount relies on a vacuum seal rather than adhesive, which means surface preparation is critical. The surface must be clean and flat, and the mount needs to be pressed down firmly while locking simultaneously to create a proper seal. If air gets in during installation the hold will fail. We'd love the chance to walk you through this properly. On the service - we are genuinely concerned to hear that your messages went unanswered. Our team operates Monday to Friday and we make it a priority to respond to every customer. This is not something we take lightly and we want to understand what went wrong on our end. We have already reached out to you directly requesting some additional information - please check your inbox and get back to us as soon as you can. We are committed to making this right for you. CARMOUNT

D
David Waters · 3 reviews · Experienced 2026-04-23 ·

Great phone mount !

Reply from Carmount.com2026-04-23

Thank you! Really glad it's doing its job! CARMOUNT

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Jeffrey Major · 1 review · Experienced 2026-04-17 ·

I’ve tried so many phone holders.

I’ve tried so many phone holders. Several from Amazon, store bought ones and even Weather Tech. None have come close to matching the quality and what this one will do. I ordered 3 of them and I use it in my Ram 3500 when I’m pulling my fifth wheel. One for my phone, one for my tire pressure monitor on my trailer, and one for my side and rear cameras on my fifth wheel. When I’m towing all 3 are mounted in my truck. And when I’m not I take them out and use them in other vehicles.

Reply from Carmount.com2026-04-22

Three mounts, three jobs, one Ram 3500 - and when the fifth wheel stays home, they move with you. We love hearing about setups like this because it shows exactly what we had in mind when building for real world use. Thank you for the trust! CARMOUNT

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Patrick Cassidy · 2 reviews · Experienced 2026-04-20 ·

I have ordered a couple times already

I have ordered a couple times already. I had a slight issue with one of the mounts and Car.Mount got back to me ASAP to help me out. They confirmed my previous orders and have sent me out a replacement for free! Not only is their product awesome, but their customer service is incredible. 100/10 highly recommend! I use these mounts for our Fire Apparatus, Ambulances and have one in my personal car. These are fantastic mounts.

Reply from Carmount.com2026-04-21

Thank you so much for taking the time to share this - it genuinely means a lot to the whole team. 🙏 Fire apparatus and ambulances - that is about as demanding and high stakes an environment as it gets, and knowing our mounts are holding up reliably in those conditions is something we are truly proud of. The people who rely on those vehicles deserve equipment that never lets them down, and we are glad to play even a small part in that. Really glad we were able to get the replacement sorted quickly when you needed it. Reaching out fast and making it right is the standard we hold ourselves to, and it's always great to hear when that comes through the way it should. Thank you for coming back to us multiple times and for the trust you've placed in CARMOUNT across your vehicles. CARMOUNT

E
E S Silverman · 2 reviews · Experienced 2026-04-17 ·

So far so Good

As a doordash driver, I am in and out of the car and need to take my phone with me when picking up an order and delivering it. I need a mount that will accommodate these moves. Carmount is secure and easy to remove the phone. I live in Texas however, and the dashboard gets extremely hot. This test remains to be seen but I am confident the mount will pass this as well. I highly recommend this phone mount.

Reply from Carmount.com2026-04-20

Thank you for sharing this! The in and out of the car lifestyle is exactly the kind of use case the Clutch X was built for. Secure on the road, effortless to grab when you need it. Really glad it's keeping up with the pace of the job! CARMOUNT

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Jacqueline · 5 reviews · Experienced 2026-04-18 ·

I love my carmounts

I love my carmounts! I've had them for over a year My order came relatively quickly, communication was good. I bought a bundle package. I have two up in my van and plan to put another in by the back by the door. I do lots of road trips when I'm showing my dogs. I also camp in my van in the summer and I listen to audio books or podcasts a lot. I used to lose my phone all the time. Now I've got reliable places to put it. It's a strong. If I could master it without breaking my phone I swear I could throw my phone in the general direction and it would snap onto the holder. I've never had it come off. Great strong magnet.

Reply from Carmount.com2026-04-18

Thank you for sharing this - over a year of road trips and summer camping with never a mount coming off. That is exactly the reliability we build for. Really glad the bundle has found a permanent home in the van and that your phone finally has a place to be. Customers like you are exactly who we build for and we're proud to have you with us. We hope every trip ahead is a great one! CARMOUNT

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Andrew · 1 review · Experienced 2026-04-17 ·

These are the best ever

These are the best ever. I work in a mining environment and they have never failed. Only have to replace stickers when changing cars etc. 👍

Reply from Carmount.com2026-04-17

A mining environment is about as demanding as it gets, and never once failed - that says everything. Thank you for sharing this. We put a lot into building something that holds up in the real world, and it doesn't get more real world than that. We appreciate the support! CARMOUNT

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Jakob · 1 review · Experienced 2026-04-17 ·

Happy with my Carmount

Happy with my Carmount, works well in my Toyota!

Reply from Carmount.com2026-04-18

Thank you! Always great to hear when a customer is happy! We appreciate the kind words and hope it keeps serving you well on every drive! CARMOUNT

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Sharon McCommons · 6 reviews · Experienced 2026-04-15 ·

Excellent customer service!!

Reply from Carmount.com2026-04-16

Thank you! We work hard to make sure every customer feels taken care of, so it's always great to hear when that comes through. We appreciate the kind words! CARMOUNT

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Hope Walker · 2 reviews · Experienced 2026-04-08 ·

Update of my previous review

I would like to update my review of my experience with carmount. Carmount has been very generous and understanding and help me out tremendously in accommodating my purchase. I really appreciate the customer service and they've done a great job.

Reply from Carmount.com2026-04-16

Thank you for coming back and sharing this - it really does mean a lot to the whole team. 🙏 We're glad we were able to work something out together and that the experience left a better impression this time around. Every customer deserves to feel heard and taken care of, and we're happy we got the chance to show that side of us. CARMOUNT

T
Tanekqua Harvey · 1 review · Experienced 2026-04-14 ·

Excellent customer service support from…

Excellent customer service support from Charlie. I accidentally put my very last nano sticky on my device incorrectly and wanted to order the nano sticky for my carmount 2.0 and notice the shipping cost would have made the cost more than what I was willing to pay for an inexpensive accessory. Charlie showed compassion and empathy and provided me a coupon for free shipping. Thank you Charlie and teammates for the support and timely communication. Best level of service through this communication option I’ve experienced. Keep up the excellent standard Carmount!

Reply from Carmount.com2026-04-15

Thank you so much for taking the time to share this - it really made us smile! Accidentally placing the last nano sticky incorrectly is one of those moments that can feel really frustrating, and we never want a small shipping cost to stand between a customer and a solution. Really glad Charlie was able to step in with a little extra care and get it sorted for you the right way. We'll make sure she and the rest of the team see this - "best level of service I've experienced" is not something we take lightly and they absolutely deserve to hear it. We'll do our best to keep that standard every single time! CARMOUNT

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Jesse. M · 2 reviews · Experienced 2026-04-10 ·

Charlie did me a great favor

Charlie made my experience great when he helped me edit my order by removing the two items which I ordered accidentally and my money was refunded. This may look to be a small thing to anybody else but it meant a lot to me hence giving me confidence to continue buying from you guys . Thanks for your service.

Reply from Carmount.com2026-04-13

Thank you for the kind words! It might seem like a small thing from the outside, but we know that how a brand handles the little moments is what builds real trust, and that is something we care deeply about. Really glad Charlie was able to get everything sorted quickly and that it left you feeling confident about coming back. We'll make sure she sees this . See you next time! 😊 CARMOUNT

L
LPG · 3 reviews · Experienced 2026-04-10 ·

"Product works as advertised

"Product works as advertised. ​ I was able to place it on the dashboard where no other product would stick. ​ Very pleased with this product at a great price." ​

Reply from Carmount.com2026-04-15

Thank you for the feedback! Sticking where nothing else would - that is exactly the kind of problem we set out to solve. Really glad it works on your dashboard and is delivering at a price that feels worth it. We appreciate the kind words! CARMOUNT

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Natisha McGhee · 2 reviews · Experienced 2026-04-10 ·

Customer service hands down the best in…

Customer service hands down the best in the land!

Reply from Carmount.com2026-04-12

That is incredibly kind, thank you so much! We know that a great product is only half the story - the experience around it matters just as much, and our team works really hard to make sure every customer feels taken care of. Hearing it described as "the best in the land" genuinely means the world to us and will absolutely be shared with the whole team. We appreciate the love! CARMOUNT

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Sharmon Jones Wichman · 2 reviews · Experienced 2026-04-11 ·

I love my car mount

I love my car mount! I’ve moved it several places to find the perfect spot and it still sticks to everything as long as you have a flat surface. I highly recommend!

Reply from Carmount.com2026-04-12

The fact that you've moved it around to find the perfect spot and it's kept sticking every single time is exactly what we designed it for - no commitment needed, just peel, place and go. Really glad it's found its home and working perfectly for you. We appreciate the recommendation! CARMOUNT

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Stew · 1 review · Experienced 2025-12-08 ·

Perfect

For visuals driving, I really only wanted a mount that I could place on the far left of side of my windshield and still be able to roll the windows down in my jeep. If it fails, my phone is GONE. Sounds risky but I trust this thing going down the parkway with my doors off, it’s incredible. My car is NOT a smooth ride, either. It holds on for dear life but when I get out, it’s like plucking a feather when I take my phone off the mag. This stupid thing is incredible. The only reason I’m writing this review. It has no business being this good, so basic and minimal. Only had it about 4-5 months, but I have yet to find this thing laying on the floor like every other mount I’ve tried.

Reply from Carmount.com2026-04-12

Doors off, parkway speed, rough ride, phone on the far left of the windshield - and not once on the floor in 4-5 months. We genuinely couldn't have written a better test scenario ourselves. 😄 "It has no business being this good" might just be the best thing anyone has ever said about us, and we are here for every word of it. The fact that you trust it in conditions like that and it keeps delivering means everything to a team that puts so much into getting the details right. Thank you for taking the time to write this - it truly made our day! CARMOUNT

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Kimberley Walker · 1 review · Experienced 2026-04-02 ·

We put our Car mount on the dashboard…

We put our Car mount on the dashboard and it works well. We love it and would recommend it 100%

Reply from Carmount.com2026-04-12

Thank you for your feedback! A solid mount on the dashboard doing exactly what it should - really glad it's working well for you! 100% recommendation means a lot to us, thank you! CARMOUNT

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Brittany Peddle · 3 reviews · Experienced 2026-04-11 ·

Cheap product for expensive price

Received mine December 16, 2025, within the first month the suction started to not work, and by month 4 both the suction doesn’t work and now the O ring magnet has fallen out of the holder. The product is unusable and they don’t have any warranty or returns outside 14 days. Spent $50 to get a product quality I could get from temu for $7. Total waste of money.

Reply from Carmount.com2026-04-11

Thank you for sharing this - a dislodged magnet ring and failing suction within four months is not what our products are built for, and we're sorry you had that experience. This sounds like a bad unit rather than anything you did wrong. We'll be reaching out to you directly within the next 1-2 business days to make this right. Keep an eye on your inbox! CARMOUNT

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Hope · 11 reviews · Experienced 2026-04-09 ·

I bought my first phone in 10 years

I bought my first phone in 10 years, a Samsung Ultra S26 and it has a stylus. Unbeknownst to me a stylus does not work well with magnetism devices. I learned this 2 days before receiving the package. I never opened the products and it would have cost over $200 to return. I have to take a 25% cost cut. This is NOT a fair option.

Reply from Carmount.com2026-04-09

Thank you for sharing your experience. We completely understand the frustration here. Discovering a compatibility limitation with the stylus just before delivery, through no fault of your own, is genuinely a difficult situation and not one we take lightly. We'll be reaching out to you directly to make sure this gets resolved in a way that feels fair. Keep an eye on your inbox! CARMOUNT

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Nick R · 1 review · Experienced 2026-03-24 ·

If you want a Grip

If you want a Grip, you found it. This thing is awesome 😎 I use it my kitchen when preparing meals.. looking at recipes or watching a show. Absolutely great!

Reply from Carmount.com2026-04-08

The kitchen setup - we love it! Really glad it's found a place beyond the car and is keeping things hands-free while you cook. Recipes and shows sorted, that's a win. Enjoy! CARMOUNT