Car Part Planet (carpartplanet.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 24% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
I’ve had a terrible experience with them I ordered a part they didn’t have it I e tried for over a week to get my money refunded and now they want to charge me 10% because they didn’t have the part just send me my 90% and lesson learned
Don’t do business with this company because the warranty is nothing but a rip off after 6000 miles the engine internals failed You will get scammed if you deal want this company worst mistake I’ve done
RIPOFF ARTISTS!! They operate under several names - Reman Transmission, Car Part Planet - They are a marketing company, they do not rebuild anything!! Just scam brokers. 69 phone calls, 48 emails & nothing but crickets from these lousy con artists!! I’m out over $5,000. SAVE YOUR HARD EARNED MONEY - DO NOT GIVE IT TO THEM - WORST TRANSACTION IN MY LIFE, BY A MILE!! 5 months my truck was inoperable due to the “not rebuilt” transmissions they are peddling. They know nothing about rebuilding, because they DON’T DO IT.
Order#145021646 Claim: 7224 Bought a engine with 78000miles on it and a 5 year or 36000 mile warranty (supposedly). Got 20000 mikes out of engine and 3rd cylinder compression us gone. Tried to get warranty and was denied because we change our car engine oil every 4500miles and they want 3000miles which is nowhere near industry standard. In addition the warranty was activated right when it went in the vehicle not 14days after purchase. They refused warranty. DO NOT BUY FROM THESE PEOPLE they will not honor legit claims for warranty on the garbage they are selling. Just look at all reviews it is a common problem with this company. That has been our mechanic for 7 years and has not one complaint from Dodge - or VW which is our other vehicles. Somehow your small time company supecrdes any major motor company on who does our maintenance In addition, what does it matter how long the warranty paperwork got back. There is no stipulation on the timing as I was out of country which is of no consequence to the actual warranty. Your company has zero intent on paying for any warranty or repairs and all reviews reflect your pathetic business accumen. It is obvious that every chance your company has you will find a reason not to honor your business claims. The only mistake was not reading reviews carefully and seeing how CarPlanet doesn't treat their customers as the promise.
The oil change receipts provided from Rose Automotive are a residence and not a licensed repair facility. Furthermore, from the time the warranty claim was filed and documentation requested, it took 2.5 months for us to receive the documentation requested. Purchase: 7/17/2023 – 75,000 miles Warranty activation: 8/18/2023 – 78,476 miles 1st oil change: 9/15/2023 – 79,025 miles 2nd oil change: 1/5/2024 – 83,093 miles 4,068 MIles Driven 3rd oil change: 5/16/2024 – 87,182 miles 4,089 Miles Driven 4th oil change: 8/25/2024 – 90,909 miles 3,727 Miles Driven 5th oil change: 1/5/2025 – 95,555 miles 4,646 Miles Driven 6th oil change: 100,470 miles 4,915 Miles Driven The only oil change that was performed at a licensed facility was the 6th oil change.
I ordered my transmission on October 24. It is now November 19 still have not received transmission and can’t get anyone to talk to me about where it’s at when it will be done. I’ve already paid $2800 and would really like to receive my product or get an update.
Thank you for your feedback. We reached out to you on 10/27 which was the following business day after the order was placed to advise that this unit was a 15 business day build time. We received confirmation on 10/29 that you were willing to wait for this unit. Today is the 15th business day and the unit should be shipping out within the next 24 hours.
Knowledgeable and pleasant person to work with!
I called and the person was so helpful and put my minds at ease with ordering online. Was a wonderful experience
This is the second time I’ve purchased from cpp Thanks very easy to work with excellent knowledge and very prompt with service look forward to future business
The representative was helpful in getting the correct transmission ordered and explained what was included.
The patience and professionalism of the associate I spoke with.
We had to return this engine, its been a month and we still have not received credit.
The seller seems to think answering questions is a hassle. I was unable to get answers to questions pertaining to additional purchases.
Outstanding customer service and knowledge of product
Fast Service made sure that we received email & everything was correct.
Ron was amazing to work with, he made the process of buying an engine very straightforward and much easier than I expected. I will definitely be shopping with you again! Excellent customer support and service.
shelly every time was very professional and a joy to work with.
102 reviews matching