Carrefour (carrefouronline.com) has a 1.5 out of 5 rating on OK.one, based on 89 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 82% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-11.
I have order groceries from Carrefour in UAE .. first time received different item .. I have emailed them didn't get any response.. today also placed an order and I got a call tell me they will replace it with another item I told them I don't want the item .. I want refund on this item and still they send me the other item.
I have had the worst experience with online ordering in KSA, and I’d like to advise anyone to stay away from it. Expired food, and wrong items were delivered more than once, not only that but they also have the worst customer service I’ve ever encountered.
My item is quickly come to me. Thank you Carrefour.
Terrible experience .It is by far the worst service you can get .I ordered my item 3 months ago and I haven't received it yet They told me it would take 5/7 days .I have written many emails asking for an explanation but I have got a lot different false delivery dates.Absolutely disgusting.Carrefour is not an option for my shopping anymore.
Late delivery, cancel order without informing, terrible customer service. Do not recommend at all.
I used to be happy shopping online using the Carrefour app or webstore but that was that time they had My Club instead of Share. I stopped using the app after a bad experience. Very late delivery and a lot of missing items which were not out of stock at the time that I paid for them. Share points were also not showing and not credited as well. Contacted them no one is answering the call or even the inquiry sent via their app.
So I go back to Carrefour City Center Bahrain. I wanted to buy a laptop. After deciding on the one I wanted, i just walked out went to Lulu and bought it from them. So Carrefour you lost 330 bd but I guess you make so much money you dont need mine. By the way this is my second review in two days. The attitude of the staff reflects the management/leadership of that store.
A very good customer service from ..Al muthana Kousa... at Carrfure marina mall in Abu Dhabi .. Thank you mr kousa for your efforts and understanding of customer needs and rights
89 reviews matching