Carrefour

I bought a hot water dispenser (Tiger…

I bought a hot water dispenser (Tiger Corporation) from Carrefour Taiwan. It was difficult to use, an unintuitive product, and the user manual was equally confusing. I returned the product to Carrefour. All they could tell me was that it wasn't their responsibility and that I should contact the original manufacturer (Tiger). It was really poor service, and I felt ignored as a customer - why do you (Carrefour) sell products if you can't explain how they work? You should take some responsibility. Another example of companies getting too big to care.

Beware of FlightCatchers.info

No one wants to admit that they fell for a scam but I'm doing this so that others can hopefully avoid falling for the same scam. I was in contact with sameer@FlightCatchers to see if I could get help with booking flights a bit cheaper. I saw an add on Facebook. I read reviews about FlightCatchers here on Trustpilot and it all looked good. What I did not notice was the domain ending in .com in those reviews, while the FlightCatchers I was in contact with was .info. Bad mistake! Please do not do business with Sameer or anyone else in flightcatchers.info, phone numbers +44 7856 319995 and +44 20 3287 0909. These scammers are doing their business via the Carrefour platform for payments. I have reported this to Carrefour Customer Care who did not seem very helpful at all. All I wanted was a confirmation that they were taking this seriously and that they would investigate. All I got was 'Thank you. Have a good day!'. I'm sure Carrefour would not wish to be associated with letting just anyone do business via their platform. Make sure to be in contact with the real FlightCatchers.com, NOT the scammers FlightCatchers.info.

Carrefour - Essaouira

Carrefour - Essaouira Be aware of bad pricing, so you easily get ripped off, paying heavy over price, like 6€ for a small 4pk off Yogurt, listed at €1,5 Service is so so....

Best online shopping experience

The online shopping is seamless, well coordinated. Best online shopping ever.

They used to be great for at home…

They used to be great for at home delivery, I’ve used them for 4 years without any issues. But this year, 1 of 2 deliveries are late, they don’t respect anymore their delivery windows. Not worth the effort to even call customer service which just doesn’t seem to know or do anything. You’re better off using Monoprix or Auchan for deliveries now.

Disaster!

Disaster!! Better close all your stores!

Terrible

Terrible. Frequently delayed, zero updates. Terrible customer service. Not recommended!

I am complaining against Carrefour…

I am complaining against Carrefour motor city branch first avenue, I bought an Etisalat recharge voucher for 30 AED, and when attempting to recharge, it says it has been used before, I called Etisalat and said go to Carrefour branch, I went there they didn't want to refund, saying we have procedures and we will file a report and see if we will give you a refund. This is complete robery as I paid and never received any working product

Re Carrefour UAE

Re: Carrefour UAE Frankly appalling customer service. We buy bulk sparkling waters and we bought 8x 6 carrefour blue branded sparkling waters - we did not keep our receipt (who keeps their weekly shopping receipt)? We just got around to checking the waters and all of them were flat (probably left out in the sun or maybe a faulty batch). These are branded carrefour waters so they could not have been bought anywhere else but carrefour refused to refund or give gift card (total maybe 100 AED) - we have spent thousands of AED at carrefour over the last few years but frankly that is the last Dirham you will ever get off me or my family. Appalling customer service. Never again!

Horrible racist company

Muy Malo servicio

Compro un refrigrifico y esta peligroso muy caliento y roto Don't buy from this company, my goods are guaranteed but the service is non existent

got food poisoning from a sandwich

Workers are drunk and rude

The store is great.But the workers and the security were drunk and rude and the security yelled at a old man for saying can u please... Sayied things abt his mom his life and everything

Such a haters and racists!!!

racists!!!

one of the worst shopping experience

one of the worst shopping experience, especially in cash counter waste of time and money

A terrible experience

A terrible experience. In carrefour Cairo festival city. I'm waiting for more than an hour to exchange a Carrefour shopping bag that is supposed to be refunded!!! The manager went to the 🕌 to pray half an hour before the call for the prayer and the costumers service don't do anything

I give 1 star and only for the polite client support

I give 1 star and only for the polite client support, if not - 0 (!) I am a new client and decided to try a service of delivery Carrefour. I placed an order and it was quite easy, so the next day I expected the delivery. I stayed specially at home but the driver didnt come. I called a client support, and they told me that the car is “en panne”, that they will contact me to arrange a new date and hour for the new delivery. OK, I was waiting the rest of day but NO ONE message from their side… Next day I m waiting again and again nothing… So in 2 days I call they and they told me that they cancelled my order and they will compensate me the money… I was shocked with this service because in my country you can get an order from the shop during 15 minutes (!) nicely packed and never any problem! Why here in France it is sooo difficult to organise a good service??!! I wish French people would become more demanding for the quality of the service, because now it is a catastrophe!

Substandard outside furniture Purchased an outdoor furniture set last…

Purchased an outdoor furniture set last year. 2 items have basically melted in the sun and upon enquiring about a replacement the warranty does not cover weather damage! Outdoor furniture obviously substandard and terrible customer service , I got a reply in 5 minutes which looks like a basic template issued out no doubt to the other people with the same issue. Shop elsewhere. Avoid Carrefor

VERY BAD DRIVER

VERY BAD DRIVER! He came and can’t wait for my driver (not even 5 mins) and left and come again and call me very rude that my driver not there. My driver left for sure because he left! And when he call me but don’t listen to me and argue with me! I ordered express and I don’t even received it and he put delivered?! And i am paying extra for express? Thank you Carrefour your services still very bad.

Glitch ...

this website is a glitch.. a fake website.. though the mall in the middle east ia quite known and popular for the services provised and brands collected in one roof .. but if it would be online market would increase a lot of business and attraction